Terms & Conditions

1. Acceptance of Terms

Welcome to BooksyGo. By accessing or using our platform, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms apply to all visitors, users, and others who access or use our hotel booking platform.

2. Description of Services

BooksyGo provides an online platform that allows users to:

• Search for hotels and accommodations worldwide
• Compare prices and availability
• Make hotel reservations
• Manage bookings and view booking history
• Access customer support services

We act as an intermediary between you and accommodation providers. We are not the owner, operator, or provider of the hotels listed on our platform.

3. User Accounts

3.1 Account Creation

To make bookings, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information
• Keep your password secure and confidential
• Be responsible for all activities under your account
• Notify us immediately of any unauthorized access

3.2 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent or illegal activities.

4. Booking and Payments

4.1 Booking Process

When you make a booking:

• You are making an offer to book the accommodation
• The booking is confirmed when you receive a confirmation email
• You must provide accurate guest information
• You are responsible for reviewing all booking details

4.2 Pricing and Payment

• All prices are displayed in the selected currency
• Prices may include taxes and fees (clearly indicated)
• Payment is processed securely through our payment providers
• Additional charges may apply (resort fees, city taxes, etc.)
• We accept major credit cards and other payment methods as displayed

4.3 Price Errors

In the event of a pricing error, we reserve the right to cancel the booking and issue a full refund. We will notify you as soon as possible if this occurs.

5. Cancellations and Refunds

Cancellation policies vary by property and rate:

• Each booking is subject to the property's specific cancellation policy
• Cancellation policies are displayed before booking confirmation
• Refundable bookings allow free cancellation within the specified timeframe
• Non-refundable bookings generally cannot be cancelled for a refund
• Cancellation fees may apply based on the timing of cancellation

To cancel a booking, please contact us through your account or customer service. Refunds will be processed according to the applicable cancellation policy.

6. User Conduct

You agree not to:

• Use the platform for any illegal purpose
• Make fraudulent bookings or provide false information
• Interfere with the platform's operation or security
• Violate any applicable laws or regulations
• Infringe on the rights of others
• Scrape, copy, or reproduce content without permission
• Use automated systems to access the platform
• Post harmful, offensive, or inappropriate content

7. Intellectual Property

All content on the BooksyGo platform, including text, graphics, logos, images, and software, is the property of BooksyGo or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not use, reproduce, modify, or distribute any content from our platform without prior written permission.

8. Disclaimers and Limitations of Liability

8.1 Service Availability

We strive to provide accurate information, but we do not guarantee:

• The accuracy, completeness, or reliability of information
• Uninterrupted or error-free service
• The quality or suitability of accommodations
• That all listings are currently available

8.2 Third-Party Services

We are not responsible for:

• The acts, errors, or omissions of accommodation providers
• Any injury, damage, or loss at accommodations
• Third-party content or services
• Changes made by hotels after booking

8.3 Limitation of Liability

To the maximum extent permitted by law, BooksyGo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the booking.

9. Indemnification

You agree to indemnify and hold BooksyGo, its affiliates, officers, directors, employees, and agents harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services or violation of these Terms.

10. Dispute Resolution

10.1 Informal Resolution

If you have a dispute, please contact us first at support@booksygo.com. We will attempt to resolve the matter informally.

10.2 Arbitration

Any disputes not resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive the right to participate in class actions.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the platform after changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

14. Contact Information

If you have questions about these Terms, please contact us: