Torel Palace Porto
Rua de Entreparedes 40
About This Property
Luxurious 5-Star Stay in the Heart of Porto
Exquisite Amenities: Torel Palace Porto boasts an outdoor swimming pool, a restaurant, and a bar for guests to unwind and enjoy. The concierge service and luggage storage add to the convenience of your stay.
Elegant Rooms: Experience comfort and style in the air-conditioned rooms equipped with modern amenities such as a coffee machine, minibar, and flat-screen TV. Some rooms offer balconies with stunning city views for a truly memorable stay.
Central Location: Situated just 600 meters from Sao Bento Metro Station, this hotel is perfect for exploring Porto's top attractions like Sao Bento Train Station and Ribeira Square. Book now for a luxurious getaway at Torel Palace Porto.
Why guests recommend it
Facilities & Services (81)
Available Rooms
Select dates to see available rooms
Guest reviews
Most recent
Great hotel but terrible air conditioning
The location, style, breakfast , staff were absolutely excellent
👍 Liked
- • The location, style, breakfast , staff were absolutely excellent
👎 Disliked
- • The air conditioning was noisy and ineffective . Admittedly we stayed during a heatwave but we stayed in another two hotels in the same week which had air-conditioning which worked perfectly . We asked if something could be done after the first night . They either knew there was a problem in room 20 and couldn’t do anything about it or they didn’t believe us. The next two nights were just as bad.
Most incredible stay!
We had the most lovely experience here. From the moment we arrived, until the moment we left, we were met with kindness, love and incredible hospitality. Paola was so helpful with recommendations, Angelo guided us through our stay, and Walter helped me get my phone back after leaving it in an uber… crisis averted. We were blown away by the beautiful space. The breakfast was delicious, and the atmosphere was magical. Will go back as soon as we come back to Porto.
👍 Liked
- • We had the most lovely experience here. From the moment we arrived, until the moment we left, we were met with kindness, love and incredible hospitality. Paola was so helpful with recommendations, Angelo guided us through our stay, and Walter helped me get my phone back after leaving it in an uber… crisis averted. We were blown away by the beautiful space. The breakfast was delicious, and the atmosphere was magical. Will go back as soon as we come back to Porto.
The kindness of the staff the location the room
👍 Liked
- • The kindness of the staff the location the room
👎 Disliked
- • The bathroom is not up to a 5-star establishment
Underwhelmed and isolated across the road
From the other reviews of this place it seemed like I was staying at the wrong Torrel palace and in a way I was. When booking, there was quite a lot of options for rooms and we like a terrace, these were generally in the apartments which were much bigger and only around £60’a night more expensive so we went for that. When we got there we were told that the apartments were over the road to the main hotel, so no pool, concierge, bar, breakfast in that side, you had to go over the road for everything. We explained that we would never have booked that if we’d known as we wanted to use the outdoor pool, we were told we could go over in our dressing gowns across the street. I would say the rooms were still nice on this side but not the point, no amenities at all. Anyway, they did upgrade us to a 2 bed apartment which was huge but there was only 2 of us, so didn’t really need it. The upgraded apartment wasn’t really ready as it wasn’t the cleanest, full up ashtray on the balcony, but grubby in a couple of the bathrooms but that could be forgiven as they weren’t expecting to let it on that day. We didn’t use the terrace as it was so narrow you had to sit up in one corner by the air con units. Didn’t use the pool but as it turned out I probably wouldn’t anyway, it was situated right outside the restaurant which anyone from outside could eat in and you would have to walk through it to get to the pool. Breakfast was ok, not the best or worst. Staff were friendly enough, just felt like we were excluded from the main hotel being over the road. All in all, things an expensive stay in Porto, prices on par with the Nomad in Lindon and to be honest the hotel itself is not. Stayed in 2 hotels in Lisbon before and after this trip which were 60% of the cost of this one and they were so much better. Hotel looks grand, big doors, nice decor but not the wow factor we expected.
👍 Liked
- • From the other reviews of this place it seemed like I was staying at the wrong Torrel palace and in a way I was. When booking, there was quite a lot of options for rooms and we like a terrace, these were generally in the apartments which were much bigger and only around £60’a night more expensive so we went for that. When we got there we were told that the apartments were over the road to the main hotel, so no pool, concierge, bar, breakfast in that side, you had to go over the road for everything. We explained that we would never have booked that if we’d known as we wanted to use the outdoor pool, we were told we could go over in our dressing gowns across the street. I would say the rooms were still nice on this side but not the point, no amenities at all. Anyway, they did upgrade us to a 2 bed apartment which was huge but there was only 2 of us, so didn’t really need it. The upgraded apartment wasn’t really ready as it wasn’t the cleanest, full up ashtray on the balcony, but grubby in a couple of the bathrooms but that could be forgiven as they weren’t expecting to let it on that day. We didn’t use the terrace as it was so narrow you had to sit up in one corner by the air con units. Didn’t use the pool but as it turned out I probably wouldn’t anyway, it was situated right outside the restaurant which anyone from outside could eat in and you would have to walk through it to get to the pool. Breakfast was ok, not the best or worst. Staff were friendly enough, just felt like we were excluded from the main hotel being over the road. All in all, things an expensive stay in Porto, prices on par with the Nomad in Lindon and to be honest the hotel itself is not. Stayed in 2 hotels in Lisbon before and after this trip which were 60% of the cost of this one and they were so much better. Hotel looks grand, big doors, nice decor but not the wow factor we expected.
Excellent hotel. Great location. Luxurious stay
The hotel is a truly a luxury experience and its location is hard to beat. Minutes away from everything in the main city. The Hotel is in a revamped palace and they have taken extra effort to conserve some of the heritage elements. The breakfast is lavish and worth relishing. The hotel staff and their hospitality is par excellence.
👍 Liked
- • The hotel is a truly a luxury experience and its location is hard to beat. Minutes away from everything in the main city. The Hotel is in a revamped palace and they have taken extra effort to conserve some of the heritage elements. The breakfast is lavish and worth relishing. The hotel staff and their hospitality is par excellence.
👎 Disliked
- • When we booked, we booked a studio apartment. Just be aware that the studio apartment is across the street from the main hotel and the room we originally booked was nice and spacious but was on the ground floor and right by the street with very little natural light and no chance to keep the window opened. When we expressed our displeasure to the hotel staff they very graciously moved us to a room in the main hotel .
Top Breakfast
Beautiful tiny hotel centrally located, walkable to most places, very well placed and featured. Excellent team and superb breakfast.
👍 Liked
- • Beautiful tiny hotel centrally located, walkable to most places, very well placed and featured. Excellent team and superb breakfast.
Your Booking
Select a room below to continue with your booking