The Ritz-Carlton Orlando, Grande Lakes
4012 Central Florida Parkway
About This Property
Luxurious Amenities and Activities
Indulge in the opulence of an 18-hole golf course, a 40,000-square-foot spa, and 11 exquisite dining options. Unwind in style with a 65-inch HD LCD smart TV, marble bathrooms with plush robes, and private balconies in select rooms.
Endless Recreation Opportunities
Explore the resort's two-mile bike trail, kayaks, tennis courts, and three outdoor pools. Let younger guests enjoy the Ritz Kids Club while you relax and rejuvenate in the serene surroundings.
Diverse Dining Experiences
Savor a variety of cuisines, from Southern classics to Caribbean and Latin Fusion delights. Treat yourself to refreshing salads and smoothies at the spa café, and end your day with sunset views and cocktails at the Lobby Lounge.
Book now to experience luxury, leisure, and culinary delights at the Ritz-Carlton Orlando Grande Lakes.
Why guests recommend it
Facilities & Services (101)
Available Rooms
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Guest reviews
Most recent
Meh…ok but
The Highball and Harvest is great! The food and staff are awesome. Monier from Morocco was so friendly. The bed is comfortable but don’t plan on extra room on a sleeper sofa.
👍 Liked
- • The Highball and Harvest is great! The food and staff are awesome. Monier from Morocco was so friendly. The bed is comfortable but don’t plan on extra room on a sleeper sofa.
👎 Disliked
- • When you pay for the Ritz name and luxury stay here at Orlando, that is about all you get. Upon arrival, we were not welcomed by any staff and when we finally were and my husband inquired about parking for our car, he was informed in a snobby manner that if he wanted to park it himself (assumption) he needed to consider the Marriott. Next, our room wasn’t available immediately but we were assured we could eat and explore the property, and would receive a text when it was ready. Nope! That didn’t happen. After a two hour wait, I inquired again and learned our room wasn’t available and ready but that hadn’t been shared. An associate offered a small credit, which helped. The lazy River advertised is actually part of the Marriott and accessible to you but you have to hike along a barren, brown golf course in the heat of summer. One ply toilet paper is stocked in all of the stalls and it burns as much as the cost to stay.
Unforgettable stay
The service, the welcome, the food, and the facilities
👍 Liked
- • The service, the welcome, the food, and the facilities
👎 Disliked
- • The price
Money better spent somewhere else
We stayed at the Ritz for one night before going on a cruise. We traveled from out of town and chose this hotel for predictability, as the Ritz Carlton hotels have always been a hotel of good standard. The night vibe was spectacular with live music offered in the lounge. The musician was interactive and chatted with us on his breaks. The food at lounge was delicious…. I had the steak and fritas. Getting right to the point, the room was fairly appointed in size, comfortable bed with crisp and what appeared to be brand new linens. However, the bathroom was dated and lackluster. It appeared the shower and sink areas were renovated in the past but the caulk was dated and washing off as the water hit it. In particular the shower tile was grungy and showed wear with black lines in between the cracks. The caulk peeling in the shower was simply disgusting. This was extremely disappointing since my primary reason for choosing this hotel was for predictability. I predicted at this price point of $700 a night, the shower experience would at minimum be comfortable. Wow, I was wrong. In this day and age where work and family life balance are important, I want to spend my money for the total package and this significantly failed short. I know the hotel has quality control staff who are paid to pay attention to things like this. I guess they overlooked this room. We didn’t mention it to management because in reading other reviews they want to apologize and promise to do better in the future. For reference, we stayed in room 251. If you visit the Ritz Carlton in Orlando, enjoy the hotel’s ambience, and nightlife but beware you can find cleaner, more updated bathrooms at much lower price points.
👍 Liked
- • We stayed at the Ritz for one night before going on a cruise. We traveled from out of town and chose this hotel for predictability, as the Ritz Carlton hotels have always been a hotel of good standard. The night vibe was spectacular with live music offered in the lounge. The musician was interactive and chatted with us on his breaks. The food at lounge was delicious…. I had the steak and fritas. Getting right to the point, the room was fairly appointed in size, comfortable bed with crisp and what appeared to be brand new linens. However, the bathroom was dated and lackluster. It appeared the shower and sink areas were renovated in the past but the caulk was dated and washing off as the water hit it. In particular the shower tile was grungy and showed wear with black lines in between the cracks. The caulk peeling in the shower was simply disgusting. This was extremely disappointing since my primary reason for choosing this hotel was for predictability. I predicted at this price point of $700 a night, the shower experience would at minimum be comfortable. Wow, I was wrong. In this day and age where work and family life balance are important, I want to spend my money for the total package and this significantly failed short. I know the hotel has quality control staff who are paid to pay attention to things like this. I guess they overlooked this room. We didn’t mention it to management because in reading other reviews they want to apologize and promise to do better in the future. For reference, we stayed in room 251. If you visit the Ritz Carlton in Orlando, enjoy the hotel’s ambience, and nightlife but beware you can find cleaner, more updated bathrooms at much lower price points.
Very relaxing
Everything
👍 Liked
- • Everything
👎 Disliked
- • Little pricey for small rooms
Relaxation!!!
It’s beautiful and comfortable..
👍 Liked
- • It’s beautiful and comfortable..
Wonderful experience but hit a snag at the end...
I stayed at the Ritz-Carlton earlier this month for a business trip. My room was spacious and the bed was very comfortable. I appreciated the soaking tub in the bathroom and utilized it a few times to soak after a long day of meetings. The shower was a bit small given the overall bathroom size, however. My room was cleaned daily and the turndown service was a nice touch. There was always plenty of water provided. The conference center was well appointed and the staff throughout the property were very attentive and eager to assist. My only complaint is that I was charged an astronomical amount of money to my room from the HonorBar, the in room mini bar. I did not utilize the mini bar at all during my stay and the majority of my food and drink (including alcohol) was catered by my company during our meeting. I had no need for it. I have been trying to no avail for almost 2 weeks to get this charge removed from my account. When I call the hotel directly, they send me to a customer service call center and the call center can't remove charges directly and needs to send me back to the hotel, and again they won't help me. My last resort is disputing the charge with my corporate credit card account provider, which is my next step if this situation isn't resolved soon. I'd expect better from such a highly rated brand, in this regard.
👍 Liked
- • I stayed at the Ritz-Carlton earlier this month for a business trip. My room was spacious and the bed was very comfortable. I appreciated the soaking tub in the bathroom and utilized it a few times to soak after a long day of meetings. The shower was a bit small given the overall bathroom size, however. My room was cleaned daily and the turndown service was a nice touch. There was always plenty of water provided. The conference center was well appointed and the staff throughout the property were very attentive and eager to assist. My only complaint is that I was charged an astronomical amount of money to my room from the HonorBar, the in room mini bar. I did not utilize the mini bar at all during my stay and the majority of my food and drink (including alcohol) was catered by my company during our meeting. I had no need for it. I have been trying to no avail for almost 2 weeks to get this charge removed from my account. When I call the hotel directly, they send me to a customer service call center and the call center can't remove charges directly and needs to send me back to the hotel, and again they won't help me. My last resort is disputing the charge with my corporate credit card account provider, which is my next step if this situation isn't resolved soon. I'd expect better from such a highly rated brand, in this regard.
Sweet Suite Retreat
Guest Services staff, during check-in and check-out, were approachable and genuinely helpful. I deeply appreciate the "Welcome back!" tangibly expressed at each encounter. After experiencing effortless In-Room Dining ordering, there was no turning back. The basic process was scan the bar code (displayed on a side table), click a choice, then submit. Less than 20 minutes later, my meal and Server were at the door. J'adore! Friendly housekeeping staff checked on my needs twice every day, leaving water and Ritz chocolate in their wake. Arguably, my increased water intake was influenced by its being supplied in sexy black cartons. The suite was pristine and sleep was unbroken, enhancing my Ritz ritual of rest, eat, and repeat.
👍 Liked
- • Guest Services staff, during check-in and check-out, were approachable and genuinely helpful. I deeply appreciate the "Welcome back!" tangibly expressed at each encounter. After experiencing effortless In-Room Dining ordering, there was no turning back. The basic process was scan the bar code (displayed on a side table), click a choice, then submit. Less than 20 minutes later, my meal and Server were at the door. J'adore! Friendly housekeeping staff checked on my needs twice every day, leaving water and Ritz chocolate in their wake. Arguably, my increased water intake was influenced by its being supplied in sexy black cartons. The suite was pristine and sleep was unbroken, enhancing my Ritz ritual of rest, eat, and repeat.
Spectacular Stay – Already Planning Our Return!
From the moment we pulled up, the Ritz-Carlton Orlando Grande Lakes made our whole family feel genuinely welcome. The valet greeted us with big smiles, and that same warmth hit us again at check-in with Auriane, who took such great care of us. We were lucky enough to upgrade to the Club Level, and Sheila was fantastic. She walked us through all the perks and really made us feel at home. The whole Ritz Club team, especially Trish, Brooke, and Jaime, treated us like we were part of their family. The attention to detail was next level, and the food all weekend was straight-up spectacular. The property is stunning too, with the beautiful pool, lazy river, and so many great amenities to enjoy. Our daughter loved the Ritz Kids Club and all the interactions with the pets, learning about them and doing the different activities. That Mother’s Day weekend was so wonderful. She had the absolute best time. As we were pulling away she had tears in her eyes telling us how special it was and how much fun she had. My wife also had the time of her life, feeling so recognized and appreciated as a mom, from the flowers to all the little thoughtful touches throughout the weekend. In a world that often feels so rushed, this place has a way of pausing everything and letting you just breathe, connect, and make memories that stick. There aren’t enough stars in the world for the amazing staff here. We left feeling refreshed and truly cared for. This hotel really knows how to do a family vacation right. I can’t recommend it enough!
👍 Liked
- • From the moment we pulled up, the Ritz-Carlton Orlando Grande Lakes made our whole family feel genuinely welcome. The valet greeted us with big smiles, and that same warmth hit us again at check-in with Auriane, who took such great care of us. We were lucky enough to upgrade to the Club Level, and Sheila was fantastic. She walked us through all the perks and really made us feel at home. The whole Ritz Club team, especially Trish, Brooke, and Jaime, treated us like we were part of their family. The attention to detail was next level, and the food all weekend was straight-up spectacular. The property is stunning too, with the beautiful pool, lazy river, and so many great amenities to enjoy. Our daughter loved the Ritz Kids Club and all the interactions with the pets, learning about them and doing the different activities. That Mother’s Day weekend was so wonderful. She had the absolute best time. As we were pulling away she had tears in her eyes telling us how special it was and how much fun she had. My wife also had the time of her life, feeling so recognized and appreciated as a mom, from the flowers to all the little thoughtful touches throughout the weekend. In a world that often feels so rushed, this place has a way of pausing everything and letting you just breathe, connect, and make memories that stick. There aren’t enough stars in the world for the amazing staff here. We left feeling refreshed and truly cared for. This hotel really knows how to do a family vacation right. I can’t recommend it enough!
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