Sofitel Strasbourg Grande Ile
Place Saint Pierre Le Jeune
About This Property
Luxurious Accommodation
Indulge in the comfort of Sofitel MyBeds and modern amenities like flat-screen TVs and unlimited Wi-Fi at our hotel on Grande Ile.
Exquisite Dining
Savor French cuisine made with local ingredients and complement your meal with fine regional wines at our restaurant. Unwind at Le Link lounge bar with a choice of cocktails and champagnes.
Convenient Facilities
Stay active at our fitness centre and host successful meetings in our well-equipped meeting rooms. Explore the nearby train station, historic sites, and boutiques easily from Sofitel Strasbourg Grande Ile.
Book now for an unforgettable experience at Sofitel Grande Ile, where luxury meets convenience in the heart of Strasbourg.
Why guests recommend it
Facilities & Services (81)
Available Rooms
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Guest reviews
Most recent
The location is excellent
The reception staff were friendly and helpful, especially Victor and Eleanor. The location is very good. The air conditioning in the deluxe rooms is excellent, unlike the suites which were very weak. There is parking under the hotel and valet service. All the staff are helpful.
👍 Liked
- • The reception staff were friendly and helpful, especially Victor and Eleanor. The location is very good. The air conditioning in the deluxe rooms is excellent, unlike the suites which were very weak. There is parking under the hotel and valet service. All the staff are helpful.
👎 Disliked
- • The air conditioning in the suites is very weak in the summer
Wonderful stay
I had a wonderful stay at Sofitel Strasbourg Grande Île. The highlight was definitely the Front Office team. From arrival to departure, everyone was welcoming, professional, smiling, and genuinely helpful. A very special thanks to Sami, the Director of Rooms, for being so welcoming and helpful throughout my stay. He kindly offered me a room upgrade and even arranged a room change when I needed one, which I really appreciated. The breakfast service was also excellent, and the team was very friendly and attentive. The only small downside was that some of the rooms could benefit from renovation, but I was pleased to hear that renovations are planned for the future. Overall, it was a great experience, and I will definitely come back. Sofitel Strasbourg Grande Île is now my place to stay whenever I’m in Strasbourg. Thank you to the whole team for your warm hospitality!
👍 Liked
- • I had a wonderful stay at Sofitel Strasbourg Grande Île. The highlight was definitely the Front Office team. From arrival to departure, everyone was welcoming, professional, smiling, and genuinely helpful. A very special thanks to Sami, the Director of Rooms, for being so welcoming and helpful throughout my stay. He kindly offered me a room upgrade and even arranged a room change when I needed one, which I really appreciated. The breakfast service was also excellent, and the team was very friendly and attentive. The only small downside was that some of the rooms could benefit from renovation, but I was pleased to hear that renovations are planned for the future. Overall, it was a great experience, and I will definitely come back. Sofitel Strasbourg Grande Île is now my place to stay whenever I’m in Strasbourg. Thank you to the whole team for your warm hospitality!
5 * staff and an amazing stay
What can I say it has been an amazing experience from the start. I have to start with Lou on reception, she has been fabulous and so helpful on many occasions, she is a credit to the hotel. Then there is the concierge Matthias amazingly attentive and very helpful in arranging trips. What blew us away was the thoughtfulness of Lou and Matthias, it was mine and my partners birthday and they gave us such a personalised surprise in our room by creating a map of our road trip we have been on and leaving it in our room with a ribbon round but it didn't end there. We went out for dinner and came back to champagne and treats in our room. All I can say is thank you a million times for making our birthdays so special. The location is perfect, the carpark is under the hotel. We were staying in a junior suite and could not fault it. We will definitely be back.
👍 Liked
- • What can I say it has been an amazing experience from the start. I have to start with Lou on reception, she has been fabulous and so helpful on many occasions, she is a credit to the hotel. Then there is the concierge Matthias amazingly attentive and very helpful in arranging trips. What blew us away was the thoughtfulness of Lou and Matthias, it was mine and my partners birthday and they gave us such a personalised surprise in our room by creating a map of our road trip we have been on and leaving it in our room with a ribbon round but it didn't end there. We went out for dinner and came back to champagne and treats in our room. All I can say is thank you a million times for making our birthdays so special. The location is perfect, the carpark is under the hotel. We were staying in a junior suite and could not fault it. We will definitely be back.
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The hotel itself was nice and had good potential. The smart TV in the room was excellent and very convenient to use.
👍 Liked
- • The hotel itself was nice and had good potential. The smart TV in the room was excellent and very convenient to use.
👎 Disliked
- • I had high expectations, but unfortunately, the reality was disappointing. The cleanliness was below expectations, with a lot of dust, the bathroom was smelly. The breakfast was very basic, with limited variety and almost no hot food apart from the omelette. Some cups and plates had an unpleasant smell and did not seem properly clean. There were too few staff members for the number of guests, which resulted in slower service.
One more night in Strasbourg
As usual we got a warm welcome! Unfortunately I did an error in my booking but the reception team found me a free room which we directly could access! Always when we are in this hotel we feel like home and for us it’s the best place to stay in the city center of Strasbourg….
👍 Liked
- • As usual we got a warm welcome! Unfortunately I did an error in my booking but the reception team found me a free room which we directly could access! Always when we are in this hotel we feel like home and for us it’s the best place to stay in the city center of Strasbourg….
We had a nice, comfortable, and quiet stay in an ideal location.
The staff was very friendly and the location ideal. Everything worked as informed.
👍 Liked
- • The staff was very friendly and the location ideal. Everything worked as informed.
👎 Disliked
- • We were only there for 1 night and could not use everything, so we cannot evaluate everything.
5 Stars
I give this place 5 stars. Everything was perfect. The location is very nice, and the staff at the front desk and room management were so kind and ready to help. We would like to thank Mr. Sammy, the rooms manager, for his ongoing support as well.
👍 Liked
- • I give this place 5 stars. Everything was perfect. The location is very nice, and the staff at the front desk and room management were so kind and ready to help. We would like to thank Mr. Sammy, the rooms manager, for his ongoing support as well.
Very friendly staff
👍 Liked
- • Very friendly staff
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