Sofitel Legend Santa Clara Cartagena
Calle Del Torno, 39 - 29 Barrio San Diego
About This Property
Historic Charm and Modern Luxury
Balcony Views and Modern Amenities
Experience the enchanting blend of history and luxury with rooms offering balconies overlooking lush gardens or the stunning Caribbean. Enjoy modern comforts like flat-screen TVs and complimentary WiFi during your stay.
Culinary Delights and Fine Dining
Indulge in a culinary journey at our two distinguished restaurants. El Claustro tantalizes your taste buds with international flavors, while 1621 restaurant offers exquisite regional gourmet dishes that will leave you craving for more.
Relaxation and Wellness Retreat
Unwind and rejuvenate at our extensive spa facilities boasting 8 treatment cabins, a fully-equipped gym, and a tranquil sauna. Pamper yourself with luxurious treatments and embrace a state of bliss during your stay at Sofitel Legend Santa Clara Cartagena.
Book your stay now and immerse yourself in luxury and history at Sofitel Legend Santa Clara Cartagena.
Why guests recommend it
Facilities & Services (99)
Available Rooms
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Guest reviews
Most recent
Very good experience! I recommend without reservations!
I loved the breakfast, the location was great, but what surprised me the most was the attention of the staff. My husband slipped in the bathroom, needed hospital care, manager Eric and employee Alexandro were very caring and attentive. Truly tireless! We can only be thankful.
👍 Liked
- • I loved the breakfast, the location was great, but what surprised me the most was the attention of the staff. My husband slipped in the bathroom, needed hospital care, manager Eric and employee Alexandro were very caring and attentive. Truly tireless! We can only be thankful.
👎 Disliked
- • The bathroom was very small
The facilities and friendliness of the hotel staff.
👍 Liked
- • The facilities and friendliness of the hotel staff.
Bad experience being on a waiting list to have breakfast
👍 Liked
- • Bad experience being on a waiting list to have breakfast
👎 Disliked
- • Placing a meat grill by the pool and burning meat all afternoon is not suitable for a hotel of this level
Lovely stay. We will return.
Location, accommodation, and service. The pool area is lovely.
👍 Liked
- • Location, accommodation, and service. The pool area is lovely.
Everything
👍 Liked
- • Everything
Trash service at a high price
Nothing! I am completely disappointed with the service received from the woman at the reception today 21/08/26 at 2 pm
👍 Liked
- • Nothing! I am completely disappointed with the service received from the woman at the reception today 21/08/26 at 2 pm
👎 Disliked
- • The breakfast is a shame!! They appropriate black culture and disguise them to cut fruit but do not serve LOCAL or Colombian products. The coffee tastes AWFUL! The worst coffee I have ever had in my life. Unbelievable that they have such bad coffee being a coffee country with such good coffees. The customer service at the reception is deplorable. After spending 5 nights at Sofitel Calablanca and 5 more at this hotel, they have not allowed us to use the pool after check out until departure to catch our flight. It has been the icing on the cake.
Superb Sofitel Legend Santa Clara Stay
Wow! From the moment we checked in until the moment we checked out, our 4 days/nights at the Sofitel Legend Santa Clara was magnificent. Located within the Walled City, the hotel and the surrounding areas felt safe every day and night. Every staff member went out of their way to ensure that we were happy and comfortable. Every morning at breakfast we were greeted with smiles and coffee-thank you to Jesus Mira, Alaidis, and all the other Jardin breakfast staff. Our afternoons at the pool were very relaxing. Carlos, and all the other pool staff made sure we were comfortable and well fed! The grilled chicken lunch was scrumptious! On our final night, we ate dinner at Jardin. Luis Carlos had previously described the aged picanha to us so we had to try it. That steak and the legendary lomo al trapo were both delicious. Thank you to Luis Carlos, Leonardo, and Luis for making our last evening extra special. We’d also like to thank all the men and women at the spa for creating such a warm and relaxing experience for us. From the moment we made our appointments to the end of our spa visit, every detail was made perfect. Our therapists, Saydi and Ilena, provided perfect massages. Our stay was also enhanced by the expert attentiveness of the butler services. Any time we reached out for anything, Jeremy, Luis, Rudy, & Alejandro, made sure our questions and requests were answered. We’d also like to thank housekeeping for their daily and nightly services-especially Ana Karina, who left us a very nice note at the end of our stay. Today, upon departure, thank you to Pedro for assuring we got into our uber safely for our ride to the airport. All in all, the sparkling hotel grounds and amenities were top notch, our room and view were beautiful, and the pool/roof top bar were inviting. We loved our nightly sunsets! Overall, EVERYONE who works at the Sofitel Legend Santa Clara did an amazing job at ensuring we had a magical stay! Thank you!
👍 Liked
- • Wow! From the moment we checked in until the moment we checked out, our 4 days/nights at the Sofitel Legend Santa Clara was magnificent. Located within the Walled City, the hotel and the surrounding areas felt safe every day and night. Every staff member went out of their way to ensure that we were happy and comfortable. Every morning at breakfast we were greeted with smiles and coffee-thank you to Jesus Mira, Alaidis, and all the other Jardin breakfast staff. Our afternoons at the pool were very relaxing. Carlos, and all the other pool staff made sure we were comfortable and well fed! The grilled chicken lunch was scrumptious! On our final night, we ate dinner at Jardin. Luis Carlos had previously described the aged picanha to us so we had to try it. That steak and the legendary lomo al trapo were both delicious. Thank you to Luis Carlos, Leonardo, and Luis for making our last evening extra special. We’d also like to thank all the men and women at the spa for creating such a warm and relaxing experience for us. From the moment we made our appointments to the end of our spa visit, every detail was made perfect. Our therapists, Saydi and Ilena, provided perfect massages. Our stay was also enhanced by the expert attentiveness of the butler services. Any time we reached out for anything, Jeremy, Luis, Rudy, & Alejandro, made sure our questions and requests were answered. We’d also like to thank housekeeping for their daily and nightly services-especially Ana Karina, who left us a very nice note at the end of our stay. Today, upon departure, thank you to Pedro for assuring we got into our uber safely for our ride to the airport. All in all, the sparkling hotel grounds and amenities were top notch, our room and view were beautiful, and the pool/roof top bar were inviting. We loved our nightly sunsets! Overall, EVERYONE who works at the Sofitel Legend Santa Clara did an amazing job at ensuring we had a magical stay! Thank you!
Restaurant 1621
We had a wonderful experience dining at 1621 with our waiter Jose. The food was a great experience, taking our palettes through fine tasting that we will always remember!
👍 Liked
- • We had a wonderful experience dining at 1621 with our waiter Jose. The food was a great experience, taking our palettes through fine tasting that we will always remember!
Wonderful Stay at Sofitel Santa Clara in Cartagena
Hello, Jeremy, Luis, Rudy, Alejandro and the rest of the Sofitel Santa Clara team went above and beyond in making our stay in Cartagena memorable. From even before we arrived, they were attentive to our questions and needs, promptly guiding us in how to best spend our time in the beautiful city. While we are at the hotel, we were treated with warm hospitality every moment, allowing us to enjoy a truly comfortable and luxurious stay. Our children especially had an amazing time, and we will be sure to return next time we visit Colombia. Thank you very much, AN
👍 Liked
- • Hello, Jeremy, Luis, Rudy, Alejandro and the rest of the Sofitel Santa Clara team went above and beyond in making our stay in Cartagena memorable. From even before we arrived, they were attentive to our questions and needs, promptly guiding us in how to best spend our time in the beautiful city. While we are at the hotel, we were treated with warm hospitality every moment, allowing us to enjoy a truly comfortable and luxurious stay. Our children especially had an amazing time, and we will be sure to return next time we visit Colombia. Thank you very much, AN
Exceptional
Exceptional
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