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SO/ Auckland

★★★★★
Excellent

67 Customs Street East

About This Property

Luxurious Urban Hotel in Downtown Britomart

Avant-Garde Design: Immerse yourself in the essence of the destination with avant-garde design blending seamlessly with the hotel's soul.

Culinary Delights: Indulge in reimagined Asian-inspired dishes at Harbour Society, artisan coffee at Javalab Café, and cocktails at the MIXO lobby bar or HI-SO rooftop bar.

Vibrant Wellness Centre: Rebalance and rejuvenate at the vibrant wellness centre, where experts specialize in de-stressing and relaxation, leaving you feeling empowered.

Book your stay at SO/Auckland, where luxury meets innovation and local charm meets global sophistication.

Why guests recommend it

Excellent locationGood amenitiesNice food options

Facilities & Services (85)

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center

Available Rooms

Select dates to see available rooms

Guest reviews

8.4
Very Good
1409 reviews

Most recent

Mitch
July 11, 2026
7.0
Good

Very nice place

The lot

👍 Liked
  • The lot
👎 Disliked
  • Someone knocking on my door at 2am last night
Joel
July 11, 2026
10.0
Excellent

Alexandre
July 11, 2026
9.0
Excellent

Varghese
July 10, 2026
10.0
Excellent

Yun
July 10, 2026
1.0
Fair

Disastrous

Nil

👍 Liked
  • Nil
👎 Disliked
  • Was kept waiting for checking in and out for 30 mins. The staff was bad and unhelpful. Never again.
Loralee
July 10, 2026
10.0
Excellent

Would love to come back again hopefully when parking isn’t $65 but we chose to come for a public holiday

Luxury hotel beautiful and clean amazing bed loved the stay the bath is outstanding

👍 Liked
  • Luxury hotel beautiful and clean amazing bed loved the stay the bath is outstanding
👎 Disliked
  • Sad we couldn’t add the dollar breakfast onto our booking that came up after we booked
Danielle
July 9, 2026
10.0
Excellent

I love the location and the decor. The staff is excellent and accommodating

👍 Liked
  • I love the location and the decor. The staff is excellent and accommodating
👎 Disliked
  • As a repeat customer, I wish there was some small "welcome back" or free drink
Ryan
July 8, 2026
9.0
Excellent

Tracey
July 8, 2026
9.0
Excellent

Very comfortable, warm, quiet place to stay.

The property was very clean, tidy, cosy. Short walk from train. Bus stop right outside. Staff were very welcoming and polite. Loved the spa bath in the room. Nice and quiet. Definitely return.

👍 Liked
  • The property was very clean, tidy, cosy. Short walk from train. Bus stop right outside. Staff were very welcoming and polite. Loved the spa bath in the room. Nice and quiet. Definitely return.
Zhou
July 7, 2026
9.0
Excellent

👎 Disliked
  • Breakfast could add some East Asian flavors

Your Booking

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