Shangri-La Tanjung Aru, Kota Kinabalu
No 20, Jalan Aru, Tanjung Aru
About This Property
Luxurious Dining Options
Indulge in a culinary journey with 6 dining options including Shang Palace for authentic Chinese cuisine and Borneo Lounge and Bar for live entertainment.
Relaxation and Recreation
Unwind at Chi, The Spa or take a dip in the outdoor pool with water jets. Children can have fun in the kids' pool with waterslides while adults can enjoy various water sports activities.
Elegant Rooms with Scenic Views
Experience spacious rooms with elegant decor, air-conditioning, and private balconies offering stunning ocean or mountain views. The en suite bathroom is equipped with free toiletries for your convenience.
Experience luxury beachfront accommodation at Shangri-La Tanjung Aru Kota Kinabalu and make your reservation today for a memorable stay.
Why guests recommend it
Facilities & Services (116)
Available Rooms
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Guest reviews
Most recent
far too expensive for what it currently offers
The rooms were definitely the highlight of our stay. They were immaculate, comfortable, and very well maintained. The staff was also very friendly, welcoming, and helpful throughout our stay. We really enjoyed the Chinese restaurant and had some very good meals there. Breakfast was decent, with enough variety, although it was nothing particularly special. The marina is definitely one of the biggest advantages of this hotel. Having the marina right on the property was extremely convenient for our island-hopping trip, and it was actually the main reason we chose to stay here.
👍 Liked
- • The rooms were definitely the highlight of our stay. They were immaculate, comfortable, and very well maintained. The staff was also very friendly, welcoming, and helpful throughout our stay. We really enjoyed the Chinese restaurant and had some very good meals there. Breakfast was decent, with enough variety, although it was nothing particularly special. The marina is definitely one of the biggest advantages of this hotel. Having the marina right on the property was extremely convenient for our island-hopping trip, and it was actually the main reason we chose to stay here.
👎 Disliked
- • Unfortunately, the overall facilities were a major disappointment, especially considering the price we paid. The hotel feels quite old, and many areas are visibly in need of renovation and much better maintenance. The swimming pools looked old and worn, and the children’s play areas and games were also quite deteriorated. For a hotel in this price range, we expected the resort facilities to be much better maintained. Overall, while the rooms, staff, restaurants, and marina were positive aspects of our stay, we felt the hotel was far too expensive for what it currently offers. At the price we paid, we expected a much more modern and well-maintained resort experience.
Don’t recommend this hotel. Very expensive for what it is. Staff is not welcoming. Facilities are old fashioned
Don’t recommend this hotel. Very expensive for what it is. Staff is not welcoming. Facilities are old fashioned
👎 Disliked
- • - staff was terrible - woke up my baby by calling the room at 8.30pm to collect a deposit they forgot to take - check in took a very long time
exceptional
The staff was exceptional, a big thank you to Youcef the manager who went above and beyond our expectations and was very understanding towards my children and all the instructions for family visits. Overall everything met our expectations - I recommend with closed eyes
👍 Liked
- • The staff was exceptional, a big thank you to Youcef the manager who went above and beyond our expectations and was very understanding towards my children and all the instructions for family visits. Overall everything met our expectations - I recommend with closed eyes
👎 Disliked
- • the price
Clean room
👍 Liked
- • Clean room
👎 Disliked
- • Buggy wasn't always around or on time, third day at the breakfast area no one bothered to provide baby cutleries but the second day waitress was very kind
Would definitely return - for longer stay!
Everything - huge rooms, comfortable beds, great staff, great facilities!
👍 Liked
- • Everything - huge rooms, comfortable beds, great staff, great facilities!
👎 Disliked
- • Nothing
Incredible Great breakfast Attentive staff Clean Marina Really great
👍 Liked
- • Incredible Great breakfast Attentive staff Clean Marina Really great
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