Relais & Châteaux Heritage Madrid
Calle Diego de León, 43, Madrid, 28006
About This Property
Luxurious Amenities
Feel at home in our guestrooms featuring premium amenities like iPod docking stations and designer toiletries. Enjoy flat-screen TVs and complimentary Wi-Fi to stay entertained and connected throughout your stay.
Dining and Recreation
Indulge in a buffet breakfast and dine at the hotel's restaurant for lunch or dinner. Unwind with a drink at the bar/lounge or grab snacks at the coffee shop. Take advantage of recreational activities such as renting bicycles or relaxing on the terrace.
Convenience and Accessibility
Benefit from services like concierge assistance, dry cleaning, and a 24-hour front desk. Our multilingual staff ensures a seamless stay. With a surcharge, utilize the airport shuttle for convenient travel arrangements. Book your stay at Relais & Châteaux Heritage Madrid for an unforgettable experience.
Why guests recommend it
Facilities & Services (18)
Available Rooms
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Guest reviews
Most recent
Wonderful stay in Madrid.
This is a boutique hotel in an excellent location of the Barrio Salamanca of Madrid. The hotel is quiet, luxurious and spotless. The moment we arrived we felt at home, personal touch everywhere and with everyone. Breakfast is outstanding. Concierge was able to get us every reservation we requested. We are specially grateful to Alvaro in the front desk and Adria, multi task gentleman who helped on everything.
👍 Liked
- • This is a boutique hotel in an excellent location of the Barrio Salamanca of Madrid. The hotel is quiet, luxurious and spotless. The moment we arrived we felt at home, personal touch everywhere and with everyone. Breakfast is outstanding. Concierge was able to get us every reservation we requested. We are specially grateful to Alvaro in the front desk and Adria, multi task gentleman who helped on everything.
Kind staff, but too much and not authentic. As soon as we’d walk in they would scramble to all get up and greet us - really not necessary and seemed forced. Clean, but plumbing issues - water drainage in bathroom sink and shower/tub were inadequate. Bathroom was separated and had door. No fan, with the door closed it gets very hot in there. Temperature control in room was not working well. Air conditioner was blasting throughout the night (facing the bed directly) and if would change the temp by .5 degrees, would shut off and be hot. There was no sensor or automatic function, No turn down service; for the price being charged this should be a must.
👍 Liked
- • Kind staff, but too much and not authentic. As soon as we’d walk in they would scramble to all get up and greet us - really not necessary and seemed forced. Clean, but plumbing issues - water drainage in bathroom sink and shower/tub were inadequate. Bathroom was separated and had door. No fan, with the door closed it gets very hot in there. Temperature control in room was not working well. Air conditioner was blasting throughout the night (facing the bed directly) and if would change the temp by .5 degrees, would shut off and be hot. There was no sensor or automatic function, No turn down service; for the price being charged this should be a must.
Lovely hotel in a good location. Rooftop bar was fun. Rooms were small but expected. Breakfast was expensive. Staff was great, as they usually are in a R&C property.
👍 Liked
- • Lovely hotel in a good location. Rooftop bar was fun. Rooms were small but expected. Breakfast was expensive. Staff was great, as they usually are in a R&C property.
The staff was fantastic! The property is beautiful and located in a great area. Would highly recommend.
👍 Liked
- • The staff was fantastic! The property is beautiful and located in a great area. Would highly recommend.
Excellent
The hotel is beautifully appointed with high end finishes. The staff is very polite, helpful and professional. The hotel is very well located and is relatively close to nice restaurants and shopping. I highly recommend this hotel. Really enjoyed our stay.
👍 Liked
- • The hotel is beautifully appointed with high end finishes. The staff is very polite, helpful and professional. The hotel is very well located and is relatively close to nice restaurants and shopping. I highly recommend this hotel. Really enjoyed our stay.
The property is beautiful. Room was very comfortable and everything was top quality. The staff was very friendly. We landed very early morning and reached the hotel at 7am. They made sure our room was ready that early and provided us with free early check in.
👍 Liked
- • The property is beautiful. Room was very comfortable and everything was top quality. The staff was very friendly. We landed very early morning and reached the hotel at 7am. They made sure our room was ready that early and provided us with free early check in.
The rooms are a bit small and the bathroom is uncomfortable - no door to the bathroom or shower.
👍 Liked
- • The rooms are a bit small and the bathroom is uncomfortable - no door to the bathroom or shower.
Staff was great but Juan was providing an impeccable service; I have been all over the world I rarely see a front desk stuff like him 100!
👍 Liked
- • Staff was great but Juan was providing an impeccable service; I have been all over the world I rarely see a front desk stuff like him 100!
The hotel is an ideal boutique property. The property feels like an elegant home. Our room, a junior suite was beautifully decorated and well appointed. Also very quiet for an urban hotel. The well trained staff are friendly, attentive and knowledgeable. We had a warm and delightful welcome from Antia. She recommended and booked outstanding dining experiences. Thank you for a wonderful hotel experience. We will stay here again.
👍 Liked
- • The hotel is an ideal boutique property. The property feels like an elegant home. Our room, a junior suite was beautifully decorated and well appointed. Also very quiet for an urban hotel. The well trained staff are friendly, attentive and knowledgeable. We had a warm and delightful welcome from Antia. She recommended and booked outstanding dining experiences. Thank you for a wonderful hotel experience. We will stay here again.
Food was mediocre, staff is fantastic, hotel is ok
👍 Liked
- • Food was mediocre, staff is fantastic, hotel is ok
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