Park Hyatt Melbourne
1 Parliament Square, Off Parliament Place
About This Property
Luxurious Accommodation and Dining Experience
Indulge in the opulence of Art Deco and Ottoman-inspired rooms with spa-like Italian marble bathrooms. Experience award-winning cuisine at the hotel's restaurant, offering creative contemporary dishes.
State-of-the-Art Spa and Wellness Facilities
Relax and rejuvenate at the Park Club Health & Day Spa, featuring a fully equipped fitness center, a 25-meter heated pool, spa pool, sauna, steam room, and outdoor sun terrace.
Prime Location and Nearby Attractions
Conveniently situated just a short walk from Melbourne's city center, explore popular attractions like Melbourne Museum, Fitzroy Gardens, and Chinatown. Immerse yourself in the vibrant culture of the city during your stay at Park Hyatt Melbourne.
Book now for an unforgettable stay at Park Hyatt Melbourne, where luxury meets convenience.
Why guests recommend it
Facilities & Services (80)
Available Rooms
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Guest reviews
Most recent
Wonderful stay
Came for my anniversary. Staff were amazing, attentive, and pleasant to interact with. The only criticism is some aspects of the hotel like our room (which was still fantastic) and the pool area, are just starting to look old with usual wear and tear. Both my partner and I will happily return, even just to come to the restaurant.
👍 Liked
- • Came for my anniversary. Staff were amazing, attentive, and pleasant to interact with. The only criticism is some aspects of the hotel like our room (which was still fantastic) and the pool area, are just starting to look old with usual wear and tear. Both my partner and I will happily return, even just to come to the restaurant.
Great to be back at this Melbourne favourite
Our hotel of choice when in Melbourne, but we hadn't been back for a few years as I don't get to that city as often any more. It's grand entry foyer is an early indicator of the style of this grand hotel. Friendly and helpful staff; spacious rooms, very well appointed; a wonderful heated indoor pool, gym and spa; and in a quiet location at the eastern end of the city. We'll be back!
👍 Liked
- • Our hotel of choice when in Melbourne, but we hadn't been back for a few years as I don't get to that city as often any more. It's grand entry foyer is an early indicator of the style of this grand hotel. Friendly and helpful staff; spacious rooms, very well appointed; a wonderful heated indoor pool, gym and spa; and in a quiet location at the eastern end of the city. We'll be back!
Beautiful hotel in a convenient location
Beautiful hotel in a fantastic location. Walk to everything. Staff are extremely helpful in particular housekeeping room service and valet. Highly recommend
👍 Liked
- • Beautiful hotel in a fantastic location. Walk to everything. Staff are extremely helpful in particular housekeeping room service and valet. Highly recommend
Do not use laundry service
I have stayed at Park Hyatt Melbourne for over 30 nights this year, which is why this experience was so disappointing. I sent a wool dress to the hotel's laundry service and specifically requested dry cleaning. The care label on the dress also clearly states "dry clean only." Instead, the dress was washed and shrunk to what was essentially a child's size. What was even more surprising was that the laundry team hung the severely shrunken dress back in my wardrobe as though nothing had happened. After I raised the issue, they attempted to restore the dress but were unsuccessful. Despite permanently damaging the garment, no compensation was offered. Unfortunately, I also know of several colleagues who have experienced similar laundry issues at Park Hyatt Melbourne. Based on my experience, I would strongly advise against using the hotel's laundry service. It was handled unprofessionally from start to finish.
👍 Liked
- • I have stayed at Park Hyatt Melbourne for over 30 nights this year, which is why this experience was so disappointing. I sent a wool dress to the hotel's laundry service and specifically requested dry cleaning. The care label on the dress also clearly states "dry clean only." Instead, the dress was washed and shrunk to what was essentially a child's size. What was even more surprising was that the laundry team hung the severely shrunken dress back in my wardrobe as though nothing had happened. After I raised the issue, they attempted to restore the dress but were unsuccessful. Despite permanently damaging the garment, no compensation was offered. Unfortunately, I also know of several colleagues who have experienced similar laundry issues at Park Hyatt Melbourne. Based on my experience, I would strongly advise against using the hotel's laundry service. It was handled unprofessionally from start to finish.
Excellent -
Excellent -
disappointing hotel experiences I have ever had.
As someone who has traveled to more than 35 countries and stayed in well over 100 hotels, I can honestly say this was one of the most disappointing hotel experiences I have ever had. I was so excited for Melbourne, and it is a shame the hotel overshadowed the whole trip. It started at check-in, when the front desk overcharged me by roughly double, with about $1,000 extra already pulled from my account. I flagged it immediately, and the receptionist just said “don’t worry, it will come back,” with zero concern. I tried again with another staff member who admitted they had overcharged me and promised to check with his manager, but no one ever followed up. The next day I had to chase down the manager myself. He was not particularly interested, though he did offer to reverse the charge. I asked for the difference in cash instead, since bank reversals take ages and they had drained my entire account, but he refused, with no real effort to make it right and not even a genuine apology. I was the one who had to ask for compensation, and all I got was a credit amount. And that was not even the worst of it. The room they gave me had a broken toilet that would not flush, so every single time I used the bathroom I had to call the front desk to send someone up to flush it for me. The embarrassment was unreal, and they did nothing about it until I spelled out how absurd it was. It took until my very last night for them to finally offer to move me to another room. All in all, an utterly failed experience, full of stress, leaving me without my money and topped off with the humiliation of worrying about whether I could even use the bathroom.
👍 Liked
- • As someone who has traveled to more than 35 countries and stayed in well over 100 hotels, I can honestly say this was one of the most disappointing hotel experiences I have ever had. I was so excited for Melbourne, and it is a shame the hotel overshadowed the whole trip. It started at check-in, when the front desk overcharged me by roughly double, with about $1,000 extra already pulled from my account. I flagged it immediately, and the receptionist just said “don’t worry, it will come back,” with zero concern. I tried again with another staff member who admitted they had overcharged me and promised to check with his manager, but no one ever followed up. The next day I had to chase down the manager myself. He was not particularly interested, though he did offer to reverse the charge. I asked for the difference in cash instead, since bank reversals take ages and they had drained my entire account, but he refused, with no real effort to make it right and not even a genuine apology. I was the one who had to ask for compensation, and all I got was a credit amount. And that was not even the worst of it. The room they gave me had a broken toilet that would not flush, so every single time I used the bathroom I had to call the front desk to send someone up to flush it for me. The embarrassment was unreal, and they did nothing about it until I spelled out how absurd it was. It took until my very last night for them to finally offer to move me to another room. All in all, an utterly failed experience, full of stress, leaving me without my money and topped off with the humiliation of worrying about whether I could even use the bathroom.
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