Orient by Isrotel Exclusive
3 Emek Refa'im Street
About This Property
Luxurious Wellness Area and Swimming Pools
Indulge in relaxation at Orient by Isrotel Exclusive with its wellness area offering a sauna, hot tub, hammam, and fitness facilities. Dive into luxury with not just one, but two swimming pools - indoor and seasonal outdoor, perfect for unwinding after a day of exploring Jerusalem.
Convenient Location and Modern Amenities
Situated just 1.5 km from the city centre, this hotel offers easy access to must-visit sites like the Western Wall and the Church of the Holy Sepulchre. Enjoy modern comforts in every room, including air conditioning, flat-screen TV, and free WiFi. Some rooms even boast a private balcony for a touch of serenity.
Culinary Delights and Entertainment
Satisfy your cravings at the on-site restaurant and bar, serving up delectable dishes and refreshing drinks. For entertainment, take a short 5-minute walk to Jerusalem's First Station entertainment area. Book now and elevate your Jerusalem experience at Orient by Isrotel Exclusive.
Why guests recommend it
Facilities & Services (89)
Available Rooms
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Guest reviews
Most recent
Perfect place in a perfect city
Everything was perfect
👍 Liked
- • Everything was perfect
👎 Disliked
- • Nothing
A little disappointing
Beautiful establishment in a good location
👍 Liked
- • Beautiful establishment in a good location
👎 Disliked
- • The pool area is poorly managed, customers cannot fully enjoy it
Breakfast was great.
👍 Liked
- • Breakfast was great.
👎 Disliked
- • There was no desk or chair in my room. Possibly a bad choice on my part and next time I will be sure I am in a room with desk and chair.
Disappointing for an Isrotel Premium Collection hotel
I generally like the Isrotel Premium Collection and have stayed at almost all of the hotels in the collection. Because of that, I had fairly high expectations for the Orient Jerusalem. Unfortunately, this was one of the weaker experiences I have had with the brand. The hotel itself is attractive in theory, but in practice many things felt poorly maintained or only partly finished. The general fit and finish were not at the level I would expect from a premium hotel. Several areas looked worn, unfinished, or not properly cleaned, especially in the bathroom and around some of the fixtures. Cleanliness overall was also not quite where it should be. Breakfast was average, which would have been acceptable, but the service at breakfast was very poor. It felt disorganized and inattentive, and it did not match the standard I associate with Isrotel’s higher-end hotels. Overall, the Orient simply did not feel comparable to Carmel Forest or Beresheet. Those hotels feel much more carefully managed, better maintained, cleaner, and more consistent with the Premium Collection standard. This was not a terrible stay, but it was definitely disappointing, especially given the price and the reputation of the brand.
👍 Liked
- • I generally like the Isrotel Premium Collection and have stayed at almost all of the hotels in the collection. Because of that, I had fairly high expectations for the Orient Jerusalem. Unfortunately, this was one of the weaker experiences I have had with the brand. The hotel itself is attractive in theory, but in practice many things felt poorly maintained or only partly finished. The general fit and finish were not at the level I would expect from a premium hotel. Several areas looked worn, unfinished, or not properly cleaned, especially in the bathroom and around some of the fixtures. Cleanliness overall was also not quite where it should be. Breakfast was average, which would have been acceptable, but the service at breakfast was very poor. It felt disorganized and inattentive, and it did not match the standard I associate with Isrotel’s higher-end hotels. Overall, the Orient simply did not feel comparable to Carmel Forest or Beresheet. Those hotels feel much more carefully managed, better maintained, cleaner, and more consistent with the Premium Collection standard. This was not a terrible stay, but it was definitely disappointing, especially given the price and the reputation of the brand.
The pools were both excellent, not crowded and well maintained, the hotel is shining, most of the service staff
👍 Liked
- • The pools were both excellent, not crowded and well maintained, the hotel is shining, most of the service staff
👎 Disliked
- • At check-in, there was not good reception based on my lack of understanding, but there was no feeling of wanting to help me and assist me in solving My children found a stock of hidden alcohol in the room and it was a really bad experience, Breakfast was more intended for adults, the children didn't find themselves and therefore in most meals they didn't eat
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