Hard Rock Hotel Shenzhen
No. 9 Mission Hills Road
About This Property
Luxurious Accommodation with a Rockstar Vibe
Extravagant Guestrooms and Suites: Indulge in a lavish stay with extra long beds, private hot tubs, and chic contemporary decor.
Sports and Leisure Facilities: Whether it's tennis, golf, or bowling, satisfy your sporting needs. Relax at the rooftop pool or unwind in the steam room.
Culinary Delights and Free Mini Bar: Enjoy buffet meals, à la carte dining, and a complimentary mini bar service.
Book your rockstar experience at Hard Rock Hotel Shenzhen for an unforgettable stay!
Why guests recommend it
Facilities & Services (90)
Available Rooms
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Guest reviews
Most recent
Chic Trendy Kids Friendly Hotel
Best hotel pick if you are planning to visit the Mission Hills area and the Karoo Ice World. The mall is also just opposite for all your shopping and dining needs. Hotel decoration and vibes are chic rock trendy style. First, you will be greeted by the friendly and helpful staff at the check-in counter, particularly Diana. There is also a popcorn and cotton candy station to welcome the kids. The kids playroom also offer activities for the kids like cookie baking. Then, the room is big and spacious with all amenities provided. Bed is big and comfortable, giving us a good night's sleep every night. Hotel breakfast spread is big and tasty, and the dinner buffet is also highly recommended after a long day of play with your kids. Pool is relatively small and might get crowded. Overall, this hotel is great pick if you are visiting this area.
👍 Liked
- • Best hotel pick if you are planning to visit the Mission Hills area and the Karoo Ice World. The mall is also just opposite for all your shopping and dining needs. Hotel decoration and vibes are chic rock trendy style. First, you will be greeted by the friendly and helpful staff at the check-in counter, particularly Diana. There is also a popcorn and cotton candy station to welcome the kids. The kids playroom also offer activities for the kids like cookie baking. Then, the room is big and spacious with all amenities provided. Bed is big and comfortable, giving us a good night's sleep every night. Hotel breakfast spread is big and tasty, and the dinner buffet is also highly recommended after a long day of play with your kids. Pool is relatively small and might get crowded. Overall, this hotel is great pick if you are visiting this area.
Good choice but not up to Western standards of service
Breakfast is not very compatible with Western standards
👍 Liked
- • Breakfast is not very compatible with Western standards
👎 Disliked
- • There is a massage option in the hotel spa. However, such a service is not available at the hotel.
Bathtub, friendly musician, good options of food, hotel room design and proximity to mall.
👍 Liked
- • Bathtub, friendly musician, good options of food, hotel room design and proximity to mall.
👎 Disliked
- • Hard to communicate in English on the phone.
Nice experience
The overall look and decoration of the hotel is great. It is clean and the Bluetooth sound system in the spacious room is nice. The breakfast was diverse and nice with a great decor in the restaurant. The bed was quite comfy.
👍 Liked
- • The overall look and decoration of the hotel is great. It is clean and the Bluetooth sound system in the spacious room is nice. The breakfast was diverse and nice with a great decor in the restaurant. The bed was quite comfy.
👎 Disliked
- • The air conditioning unit was like a jet engine and far too loud to run at night for me. Therefore, it had to be turned off, which made the room quite hot eventually leading to sweaty wake-ups. Also, being in China, not everything works as great as it looks. For example, the shower door did not close properly, causing the bathroom floor to flood while showering. The bath drain did not open after taking a bath, so you had to pry it open with a coin. The fridge in the room did not get very cold. Such things take away from the 5-star feeling. It would have been nice for the desk to face the room rather than a wall. The pool closing at 19:00 is early.
Such a great place!
I stayed in an excellent room for an incredible price, the check-in, check-out (especially Cherie), concierge, Rock Royalty Lounge, Hard Rock Cafe, room service, and housekeeping staff were just so attentive, warm, welcoming, and lovely to interact with. I truly miss this level of hospitality now that I'm in Malaysia, where the exact opposite is true. I hope to stay at the other Hard Rock properties in China as soon as I have the chance! Thank you Hard Rock Hotel Shenzhen! Also, this hotel's Hard Rock Café will always be special to me because of the tireless work ethic and kindness of its main worker, who I sadly never caught the name of, and she was the reason why we decided to dine two nights in a row here. She was so attentive, and the service was so fast. To see her managing the dining area, bar, and Rock Shop so effortlessly and always with a smile was so inspiring and heartwarming. She also was incredibly polite with my large order at the Rock Shop so late at night, and her English language skills were the best I witnessed not only throughout the entire hotel, but throughout Shenzhen!
👍 Liked
- • I stayed in an excellent room for an incredible price, the check-in, check-out (especially Cherie), concierge, Rock Royalty Lounge, Hard Rock Cafe, room service, and housekeeping staff were just so attentive, warm, welcoming, and lovely to interact with. I truly miss this level of hospitality now that I'm in Malaysia, where the exact opposite is true. I hope to stay at the other Hard Rock properties in China as soon as I have the chance! Thank you Hard Rock Hotel Shenzhen! Also, this hotel's Hard Rock Café will always be special to me because of the tireless work ethic and kindness of its main worker, who I sadly never caught the name of, and she was the reason why we decided to dine two nights in a row here. She was so attentive, and the service was so fast. To see her managing the dining area, bar, and Rock Shop so effortlessly and always with a smile was so inspiring and heartwarming. She also was incredibly polite with my large order at the Rock Shop so late at night, and her English language skills were the best I witnessed not only throughout the entire hotel, but throughout Shenzhen!
The location is great
👍 Liked
- • The location is great
👎 Disliked
- • Poor English of the staff.
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