THE PARK HOTEL Formerly Al Jawhara Gardens

Good property, matches to expectations Quite clean Polite staff Convenient location

Good price but the hotel needs a lot of love. We had a cleanliness issue. Great location but things have to change.

Unfortunately restaurant admin is rude and not respectful to guests. I had 2 rooms and paid for rooms and Breakfast. I stayed one night and my sister and her husband stayed 2 nights. When we came to breakfast she said only one room is paid breakfast for 2 persons. I told her to go to reception and solve this issue with them. I checked out yesterday and this morning she started again with my sister asking her to pay for the breakfast that I had taken the day before. My sister called me and I talked to the lady over the phone and explained I paid I full for rooms. D breakfast and I’ve a receipt for that. Again she came to my sister’s room and asked her to pay. So rude and unfriendly. At the end she solved the issue with reception and unfortunately no one called to apologize

Rooms were supposed to be non-smoking but smelled like smoke had to move to a new room but same thing they did have someone come by and spray but only last a bit. Has carpet but had to wear shoes because the carpet was sticky. Wife got bit by bed bugs or something. Front desk polite and friends other staff also friendly and helpful. Hotel needs upgrades and says free breakfast but does not have it he restaurant was closed down.

The hotel is clean and the staff is friendly and helpful.

This property was supposed to be 4-star. It should be 2-star at best. Nowhere near other 3-star hotels like Premier Inn etc. Run down and aged. Food wasn't great either.

Very close to the shopping area, quiet and safe. But very very dirty and falling apart, Room was very old, chairs were broken, rug was century years old, full of ever stick mud. TV was analog in this digital world. air vents full of dust. Restroom was horrible, full of molds all around, leaking toilet drain, Half uncovered shower, so water all over the floor after taking a shower. The world worst hotel I ever experienced, and definitely will never ever go back to this hotel, complete waste of money.

Clean and spacious room, good service

Friendly and helpful staff

Scary and dirty hotel I regret to stay there I will never recommend anyone