Somerset Grand Central Dalian

Comfortable, welcoming, great service and very kindly staff

Front desk service and breakfast and meal service personnel

Great Stay, Spacious and Comfortable Serviced Apartment

- Large breakfast buffet with made-to-order noodle soup station - Free coffee all day long - Very well-equipped gym - Good, central location in the development zone of Dalian - Fully equipped kitchen with large refrigerator and washing machine. Liquid detergent was provided daily - Smart Toilet Seat in the bathroom - Many thanks to the employee who immediately sent my scarf, which I had forgotten in my room when I checked out, by express delivery!

Friendly staff , extremely quick and efficient , rooms are clean , bright , absolutely love their sofa and mattress . Slept well

Чистота, большой семейный номер, бассейн хороший, завтраки достойные.

Tolles Hotel mit riesigen Familienzimmern/-suites

Tolles Hotel mit riesigen Familienzimmern/-suites, reichhaltigem Frühstück, Pool und Sauna. Sehr gutes Preis-Leistungsverhältnis.

Рекомендую особенно семьям. Относительно недалеко иут аквапарк и парк Атракционов, а также Золотой почж

Отель прекрасен, очень удобно семейными парами с детьми. У нас был номер со спальней( выход в ванну), и отдельно детской со 2 ым санузлом. Также кухней. Вода на кухне с фильтром, можно пить. Постельное белье, матрас, подушки очень удобные. Посуда вся имеется, есть стиральная машина. Что порадовало, шампунь и кондиционер огромные, и качество великолепное, у меня такие волосы гладкие не бывают даже после профессиональных средств. Щетки есть, а пасту лучше свою купить, т к размер с мизинец. Рядом с отелем много кафе, фруктов, в 20 мин ходьбы ТЦ и большой супермаркет. Их точнее 2 напротив друг друга. Персонал на ресепшене просто профессионалы. Была ситуация, нужно было срочно поменять билеты на 4 х человек в air china, сделали по звонку за 5 мин. Т к русский посредник не мог решить вопрос втечение 6 часов. Отель рекомендую

部屋は２０階で金馬路に面していて最高のロケーションでした。 部屋はベッドルームが2つ、バス・トイレも2つでトイレ渋滞も無く良かったです。 また、ウォッシュレットのリクエストにも対応頂き快適でした。 部屋掃除不要の札を出すと、青島ビールとコーラを各1本貰えるのもお得感か有りました。 スポーツジム、プール、ビリヤード等も使い放題ですし、4階に行けば美味しいコーヒーがいつでも飲めるのも良かったです。 朝食はカレー、納豆、味海苔も有りますが、個人的にはカリカリベーコン、ソーセージ3種類、半熟目玉焼きがお気に入りです。 娘は豆腐に掛ける餡が気に入り毎日スープとして飲んでましたよ。

房间舒适，早餐差劲

地理位置还可以，离海边有点远

The staff here are very friendly! A big thank you to Leo Yu, who takes great care of the swimming pool, and to Trace, who does an amazing job keeping our floor clean.

Exceptional

Exceptional

Excellent

All

Love Somerset and if I go to Dalian again will choose this place again. Minor issues that I would like the management to fix and that's to replace all pots and pans, some have gross build up that cannot be cleaned.

Kass frukost men annars väldigt bra rum med allt som kan behövas.

Nice place to stay

Every time I enjoy my stay

splendid stay

convenient location

Excellent for a longer stay, but the only issue I had was that people were smoking in their rooms even though it is supposed to be a smoke free Hotel.

Exceptional

Exceptional

Exceptional

Convenient location, room is tidy and clean, friendly staff

Exceptional

Exceptional

Exceptional

All staff were very kindly and service was great. And the location of hotel is nearby main street and there’re good restaurants and markets far from here. And room conditions were very cleaned and managed well. I would like to visit here again if I come to Dalian again with my family.

Splendid stay

Location

Exceptional

We have stayed many times at sommerset, the staffs at the front desk are very nice and friendly. Mrs. Josie always make us feel like going back home and prepare an extra duvet for my daughter just in case we need it. The rooms are all very spacious and clean. The beds are comfortable.

A proper sized single apartment with washing machine and kitchen. Great for my work travel, and only comment is a lack of a work table. The dining table was just as suitable but electrical supply needed a longer wires. Wished the pool was longer for my lap swims.

Exceptional

The facility and location is excellent

Brilliant place to stay with nice staff

Clean and big apartment style great for family

Exceptional

Exceptional

Wonderful place with all the required amenities. I would definitely recommend this place to everyone

Reception Staff understood English, which is generally difficult to expect in China. All the people were welcoming. The rooms have wonderful kitchen equipped with refrigerator, microwave & washing machine.

We stayed here 3 nights and our only complaint is the apartment we ordered was supposed to sleep 6 and have 3 queen beds. Unfortunately the apt came with 1-king, 2 twin beds and a day bed. There were 4 in our party and not comfortable enough bed wise. We moved one of the twin beds into the 3rd bedroom for my sister to stay and my father using the other twin bed. What adult wants to sleep in a twin bed? The management company should change the description of the accommodations online so people aren't let down during their stay. They stated to us that they didn't have an apartment with 3 queen beds and could do nothing to help us. 3 stars

Pleasant stay

Nice location

대부분 직원들이 친절하고 특히수영장 짐 있어 좋았고 조식은 중간정도 수준이며 방이 추웠는데 난방기 작동이 되지 않았다

Aweasom!!

직원들의 친절함과 Room condition 이 아주 좋았습니다. 조식 뷔페도 훌륭했습니다. 가족 여행으로 와도 좋은 호텔입니다.

Very good

Very good

It was very positive experience and we will stay there again definitely!

The staff were very helpful and spoke good English, the spacious apartment, the pool, sauna, big TVs and great BOSE sound system. Breakfast was very good comparing to other hotels in China. We met the New Year at the apartment with my Family, it went awesome!

Splendid

Clean and good location

Exceptional

Exceptional

Superb

The rooms were spacious and had a seperate kitchen too which was a nice addition, definitely a comfortable stay. Only comment I can make is that the living areas of my room were not as 'new' as I expected but I always stay in very new hotels. The staff are very nice :)

Very enjoyable and would recommend to friends

Big apartment

Superb

Superb

スタッフの対応、ホテルの設備、満足です。安心して宿泊することができました。

Exceptional

Spacious living area in the room and great facilities also very friendly staff

Exceptional

Exceptional

Superb

Superb

Great experience for reasonable money.

Extremely friendly and accommodating staff and of course the Manager. Apartments are very spacious with big kitchens, bathrooms and all the amenities you might need. Very comfy indeed.

Comfy

Nice, large & comfortable apartments.

Superb

The quality of the apartment was great, beds very comfortable and lots of space. The staff on reception were very helpful and the housekeeping staff on the floor excellent. It was easy to find local services, restaurants and shops nearby. Gym excellent.

Excellent

Staff were very friendly and helpful. Apartment was spacious, clean and modern.

Enjoyable stay

The appartement had everything you need to make you feel at home. The ground floor has a small markert for all essentials. The staff was very friendly and always ready to help.

Close to Japanese and Korean restaurants

If you wanted to live close to nice restaurants in Dalian, this hotel is a good choice for your stay. It is near quite a few great Japanese and Korean restaurants. Other from that, it is a overpriced one.

Smelly room with really bad breakfast

I was attracted by the brand of Somerset; however this hotel is not worth the money. The room was smelly, and the breakfast was quite disappointing, with vey little choice and low food quality.

이번이 두번째였는데 기존에 가봤던 인파인, 카렌보다 방 크기, 컨디션, 기타시설등은 더 좋다고 생각되네요. 특히 수영장과 헬스장이 좋습니다. 프런트 직원은 영어가 가능하고 친절하나 그 외 직원들은 나쁘지는 않습니다. 청소 하시는 분이 아침 일찍 벨을 누르고 문을 두드리고 들어오니 늦잠 주무실 분들은 꼭 방문에 들어오지 말라고 표시하시구요. 조식은 카렌,인파인,서머셋 순서라고 생각됩니다. 한국 사람들은 별로 먹을 것이 없어요. 재이용 의사 충분히 있습니다.

長期滞在にぴったり

部屋の中が広く、長期滞在にぴったりなホテルでした。次の長期出張でも利用したいと思っています。

대련 여행

가족이 지내기에 아주 괜찮습니다

有时没有提供洗衣粉。

冷蔵庫が壊れている。不便でした。

Go-to place in Kaifaqu, Dalian

My go-to place when I visit Kaifaqu area in Dalian. Improvements needed: 1. hot water supply can be low, especially if you want a bath in the tub 2. wifi is bit slow, although I do appreciate that their wifi automatically connects to a foreign vpn that allows you to visit normally blocked foreign websites 3. bath towels are getting really old, and have become almost stripped/shredded Now the positives: 1. really spacious rooms 2. full kitchen in the room 3. bose stereos in the room 4. room is quite clean 5. staff speak good English 6. Lawson (conveniece store) at lobby level

宿泊費の二重請求有り。確認したいけどどうすれば良いでしょうか？

Great stay

Was a great location for an extended business trip. Staff were friendly and professional

每次有含早餐这次早餐没含不满意。

굿

좋아요항상

朝食もそれなりに食べれて良かったです。部屋は清潔でした。

Nice room with cheap price

시설도 깔끔하고 다른 중국 호텔에 비해 프론트 직원들 영어가 능숙해서 좋습니다.

여러번 이용한 호텔 입니다. 가성비 짱

여러번 이용한 호텔 입니다. 가성비 짱

So~~~GOOD!!^^

우선 넓고 깨끗한 객실이 좋았습니다. 1층에 편의점도 있고 전반적으로 매우 맘에 들어서 여기만 예약합니다.

서머센 그랜드 센트럴 추천!

대련 개발구 출장이라면 가장 좋은 선택이예요. 친절하고 근처 한국식당에 걸어갈 수 있는 거리입니다. 2번 이용했는데 항상 친절하고, 숙박시 불편함이 없었습니다. 한가지 아쉬운 점은 다른 장소는 대체로 청소상태가 깨끗했지만 화장실에는 물얼룩이 남아있다거나 샤워실 물을 틀었을때 바닥에서 거품이 많이 나더라구요 룸이 넓지만 청소는 조금만 더 철저히 해주시면 좋을것 같아요

いつもありがとうございます。

Shower water became cold water in a short time

部屋が広くて設備が整ってて非常に良かった。洗濯機、キッチンもあった。従業員の方も親切で良かったです。１階にコンビニが有って近くに食事を食べるお店が沢山ありました。

숙소의 관리상태가 청결하고 주변환경이 조용하여 좋았음. 주변지역에 야간에 음식점이 없어 약간의 아시움이 있음.

Best of Dalian

Two day business trip to Dalian, for which the Somerset Grand Central came highly recommended by a customer. Everything exceeded expectations from the gigantic well appointed room, to the on-site restaurant and friendly staff. I can’t imagine lodging anywhere else in Dalian...

Good value

My room was on the 8th floor. It had a living room, bedroom, wardrobe, bathroom and a fully stocked kitchen. It was very nice and good value.

very excellent team of staff and restful stay.

The team in this hotel was excellent. They demonstrate team work and been most helpful and responsive to the guests needs. The facilities are new and our stay very comfortable. Its not in the city centre which made driving and parking easy. Daily parking rate was 20rmb over night. Breakfast room was spacious and range of food adequate. U can opt to pack your breakfast to eat from the lobby to consume in the room too. We would like to specially mention the night shift staff who were working on 10th Sept, Monday. My 84 year old mom lost her way and wondered in the hotel lobby at 2.30am. The front desk staff checked our check-in record, reassure my mom she is in good hand and 2 security guards escorted her back to our apartment. All done in a very professionally way which impressed us.

Spacious room good for family stay

1. Check-in documents were already printed at the time of check-in. Fast check-in. 2. Room is spacious and clean. 3. Towels need a change though still usable. Looks somewhat old. 4. Breakfast is not so impressive. 5. Wifi is VPN. 6. Access card will only bring you to your floor. This means other guests living on other floors cannot access your floor easily. Safe.

Great hotel central Kaifaqu

My partner and I stayed here for an anniversary. It is very clean, central to downtown Kaifaqu, and has comfortable beds. Would stay here again.

모던하고 고급스럽고 깨끗한 최고의 호텔

아주 편안하고 만족스러웠어요. 다음에도 또 여기로 오고 싶을 정도입니다.

Very spacious room

Thank you very much for free upgrade for my wife’s family. I stay every time I visit Dalian. They stayed this hotel before visiting to Japan. The upgraded room was 200 square meter with two story. Father-in-law was so exciting to live one night stay very much. We difinitly stay this hotel again

広さにびっくりする。

開発区で宿泊しました。部屋の広さにびっくりしました。清潔でもありNHK（海外仕様）も見れて、台所まで準備されていました。その点は快適でした。風呂場のお湯が一定量で出なくなるのは困りました。あらかじめ知らせてほしかった。近隣の駅からは遠いのは疲れました。駅まで徒歩で15分。タクシーで5分です。（歩くのが目的でしたのでそれで良かったのですが）。

The apartment has lots of big rooms, perfect for families gathering, floor heating systems keeps old and young warm in winter, swimming pool was quiet and clean , staff are very patient with customers, overall experience was great

設備の整ったホテル

フロントの方が親切で丁寧で良かったです。部屋も設備が整ってて広くてベッドが気持ち良かったです。朝食も美味しかったです。

호텔보단 아파트먼트

전체적으로 시설은 별다섯개 가장 큰 장점은 방이 대체적으로 다 커요 그래서 기준이 3인인듯 싶네요 제가 묵은 방은 업그레이드가 되서 하루 5000위안인 곳에서 잤는데 성같았어요 혼자있으면 무서울정도로 크고 좋았음 아쉬운점 몇가지가 욕조가 고장 2층 방이었는데 1층은 물빠지는 곳이 고장이었고 2층은 스파처럼 되어있는데 고장이었고 그리고 일회용품을 바로바로 채워주지 않아서 두번째로 아쉬웠어요 그 외에는 입구에 뭘 뿌리는건지..향이 너무 별로에요 근데 호텔 관광으로 가도 될 정도로 방이 크고 너무 좋았습니다 주변에 인판이나 동방보다 다들 좋다고 난리 아참.조식은 별로네요 미국인들이 많아서 그런지 빵몇개 달걀 베이컨 소세지 요플레 이정도?과일이나 채소는 많지 않고 종류도 그닥 다양하진 않았어요 그래도 재방문 의사 있네요

Helt supert hotel i development distriktet.

가격 및 청결 만족함 넓고 와이파이 속도 빠름

掃除が問題

掃除がしっかりできていなかったので、再度掃除の依頼したが、従業員の時間外であるとのことで掃除をしてくれなかった

飯店服務很好, 但沒有非吸煙樓層, 房間有煙味, 對煙味感到不適的人, 不建議。

ホテルは最高。ローソンもいいね。

長期滞在用のアパートメントだけに、とにかく広くて居住性は最高。洗濯機・冷蔵庫・調理器具も揃っており、調度品も綺麗で良かった。空調も寒過ぎず、暑過ぎずちょうどであった。 設備面でお願いするとしたら、ごみ箱をもう1～2個増やしてほしい。 余談ですが、ホテル内のローソンに日本語の分かる学生さんが居ましたが、彼がホテルに居れば日本人のお客さんはすごく助かると思った。 次回も、ぜひ利用したい。

大変広々としたコンドミニアムタイプのホテル

今年二度目の利用です。　私、夫、娘の３人で利用した。　２ベッドルームを予約。シングルベット×２台　　クイーンサイズ×１台　の部屋でした。 最も残念だったのが　２人分の朝食が料金に含まれており　娘はぐーたらしたいからと私と夫の２人で利用しました。　レストランの入り口で部屋番号と人数を確認されたのにもかかわらず チェックアウトの際に３人目の朝食代を請求されました。　２泊したので２人分です。 フロントで確認してもらうのに時間がかかり空港へいくのが遅くなり焦りました。 もう少し丁寧に人数確認してほしい。　なんだか　３人で宿泊しているから自動的に追加したようです。　残念、残念。

Great location for business travellers

It was great if you are on business dealing with issues with Dayaowan Port. 20-30min drive compared to City centre 1 hr plus drive.

Nice hotel. Close to shopping.

Professional personnel. Multilingual TV. Everything very good.

Nice hotel, bad restaurant

Hotel is in the new development zone so not much in the way of shops, bars or restaurants in the surrounding area. Rooms are large and very comfortable but could do with the carpets being given a good clean. Breakfast was good, but the on-site restaurant was useless and the food quality poor, so plan to go out for food. Also reception staff not the most helpful in advising where to go to find what you want. Overall I would stay here again without concern.

Nice stay as always

Always stay here when in Dalian, great Serviced Apartment with very helpful staff. All are English speaking so that helps alot as well.