The Ritz-Carlton, Bangalore

Best Japanese Restaurant

This hotel is beautifully presented and features exceptional dining options. The Japanese restaurant, **Izu**, stands out as the premier choice in Bangalore, offering luxurious, fresh sashimi flown in directly from Japan. The service at Izu by Kiki and the team was personalised and wonderful. Furthermore, the housekeeping staff, specifically Bimal and MD Sinan, ensured my room remained immaculate throughout my stay.

Good Stay, Okay Food

Rooms are little old fashioned and more ambience outdoors but the breakfast is average as compared to other 4 or 5-star Marriott hotels. Stay was comfortable but did not live entirely upto the expectations of a 5 star property.

Great experience!

My stay was excellent, the cleaning team was fantastic. Thank you so much Ayan and Sinan for the excellent service. It made my stay memorable.

Wonderful dinning experience at Izu

Had such a delicious meal at The Ritz-Carlton Bangalore Izu Japanese restaurant! 🤩 Every dish was a work of art, from the delicate appetizers to the fresh sushi prepared by Chef Noel Adrais. I particularly loved the scallops and the crispy fried lobster. Can't wait to go back! 🍣🍤🍵 ​ The restaurant waitress Kiki really made my day with her attentiveness and great hospitality. Thank you.

Amazing Hotel, Staff, Shoutout Kapil!

The service was amazing and the staff was all super friendly. The rooms were extremely nice and the beds were comfortable. The spa and attention to details was amazing. We want to shoutout Kapil who made the experience even more amazing by his attentiveness and his support.

Out of sync Hotel

I struggled for the right way to describe this hotel where I stayed for 3 nights recently and the best I could come up with was “out of sync”. Let me explain: Starting with the positives the hotel is clean, has lots of facilities and all of the staff are scrupulously polite and attentive - these are good people trying to do their job as well as they can. It’s also quiet which is a real blessing in a city like Bangalore. The rooms are spacious, beds are comfortable and all of the room controls are intuitive and work well. The not so good include the fact that the decor is tired - think late nineties or earlier. The in room dining menu is very limited if you don’t like Indian / spicy food and there are few options and even fewer that are actually available. The choices for food and drink in the room / minibar are terrible - either inedible or unhealthy. I would also comment that the food in the Michelin Chef run Zarquash restaurant is average in the extreme. None of that would really outweigh the positives but there are some really bizarre things about this hotel that I can only put down to management choices. Firstly the welcome; it’s 5am I haven’t slept on the plane and I just want to get to bed and rest up for a few hours before work. You don’t have to be a rocket scientist to figure out that’s how people feel at that time of the morning after a long flight. Instead you get greeted by someone who puts a turban on your head and a cheap plastic necklace around your neck. What is this place you are thinking, Disneyland? Secondly, in what world is embroidering your name on a pillow case a nice touch? What do they do after you leave? Burn it? Unstitch it? Who has ever put their name on a pillow case? Lastly along with the ubiquitous chocolate on the pillows and slippers by the bed, there’s a free gift bag to thank you for your loyalty. It contains a plastic fridge magnet, a pair of Xmas cracker quality cufflinks and a wooden doll that looks like a troll. As free gifts go, it’s fair to say this is like winning the booby prize. You can’t blame the staff for this stuff, these are just the management choices of someone about 40 years out of date with what constitutes a quality hotel experience. They are clearly trying - just from the perspective of the wrong century. The only thing that really surprised me was that there was no trouser press in the room. It’s that kind of place and I won’t be staying here again.

Spacious Rooms, speaky bar, gym