Kempinski Hotel Gold Coast City

short visit which was perfect, thank you.

Kempinski completely changed my idea of what a hotel stay could feel like. I didn’t expect to be this impressed—especially since that same month I had already stayed in three different hotels across three countries: Port Harcourt (Nigeria), Doha (Qatar), and Singapore. Each of those was nice in its own way, but Kempinski outshone them all by a long mile. The staff alone set the tone—responsive, genuinely joyful in the way they attended to every request. Then came the food: the buffet was a world tour on its own, with endless options and champagne right on the menu. From my room, the pool view was incredible, and the complimentary sauna and steam bath made the experience feel even more indulgent. What really sealed it was the personal touch. I had mentioned it was my wife’s birthday, and we returned to find the room beautifully decorated, a whole cake waiting, and a bottle of champagne on ice with two glasses. That kind of thoughtfulness is rare. Even down to the little details—like Ferragamo body lotion, shampoo, and body wash—it felt like luxury in places I didn’t expect. Kempinski didn’t just meet expectations; it set a new bar. I’ll definitely be returning to Ghana, and when I do, Kempinski will be my first stop

Beautifully appointed hotel. Great spa and gallery. Staff friendly and helpful. Two glitches were with room service, once the delivery of the order took almost double the time and the other time the chose. Option was not available but it took awhile for them to realize that it was not available which meant that I again had to wait extra time for my order.

Great

Good stay

Amazing

I liked staff who were knowledgeable!! The service level high !! I will return to this hotel and tell my friends to stay here. Rose Foster was very helpful in completing my reservation and assured me after we were late check gave hotel staff a heads up. The front desk was awesome!!! I really enjoyed my stay!! Thank You for wonderful experience!!

Large, clean hotel, but very little character and questionable service. No ironing boards in rooms and i had to call 3 times and wait almost two hours for one to be delivered. Very slow service in bars and restaurant. I had a late flight, but no offer of even a short late check out without a $150 bill - even though hotel was clearly quiet. Condidering nights are circa $500 a night, you would expect something a little better.

Room was nice and tidy but bathrooms needed to be updated

The Perfect Hotel

Hotel was along one of the top hotels I've ever stayed. Perfect hallways and no trash laying around

Great overall