Hyatt Place Chicago River North
66 West Illinois Street
About This Property
Luxurious Downtown Chicago Hotel
City Views and Culinary Delights
Experience the vibrant city of Chicago from iconic city views offered in select rooms. Indulge in Mediterranean-inspired small plates at the Zagat-rated Ema Restaurant, led by Top Chef star CJ Jacobson.
Modern Amenities and Business Facilities
Unwind in contemporary guest rooms equipped with a 42-inch HDTV and work area. Stay active at the 24-hour fitness center or host events in the flexible meeting spaces. Benefit from deluxe business amenities and cutting-edge technology, including remote printing services.
Book now to elevate your Chicago experience at Hyatt Place Chicago River North.
Why guests recommend it
Facilities & Services (46)
Available Rooms
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Guest reviews
Most recent
👎 Disliked
- • Housekeeping only every three days😖
We weren't able to stay in the room we reserved since they gave away our room while at a concert.
Story down below. The staff did get us a different room, so it's better than nothing. However, it only had 1 queen bed for 5 people, so not exactly equivalent to the 2 beds and couch that we reserved.
👍 Liked
- • Story down below. The staff did get us a different room, so it's better than nothing. However, it only had 1 queen bed for 5 people, so not exactly equivalent to the 2 beds and couch that we reserved.
👎 Disliked
- • Me and 4 friends booked a room with 2 queen beds and a pullout couch a week or two in advance for a concert in Chicago. While attending the concert and before we were able to check in, I received a voicemail at 10pm saying that if we did not call back immediately we would lose our room (even though I paid for it ahead of time). I could not answer as the concert was very loud, so after the concert I called back, and they informed me that they gave our room away to someone else. This is despite the fact that I booked the room for check-in after 11:00pm (which was an hour before they first called me) in addition to me responding to an email from the hotel saying that we were at a concert and that we would be checking in late. They informed me that they gave our room away because I booked through a third party and that they didn't have confirmation of our stay. After emphatically telling them that we paid ahead and didn't have anywhere else to stay, they said that their sister location had a room for us. This would have been acceptable except for the fact that the room had one queen bed and not even a pullout couch for 5 people. They didn't even have cots for us to use. I am very disappointed that they gave away our room that was nonrefundable and paid for ahead of time because I was unable to call within an hour of a voicemail that they left at 10:00pm (this was their first attempt to contact me by the way). We did not receive any credit for the major downgrade of our room either. Frankly, this is the worst experience I have ever had at a hotel, and I cannot believe the shady practices that appear to be happening here.
Location, excellent breakfast
👍 Liked
- • Location, excellent breakfast
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