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Pacha Tulum Boutique Hotel

★★★★
Very Good

Avenida Norte Coba, frente a super San Francisco, un costado del Oxxo

About This Property

Luxury Oasis in Tulum

Located just 500 meters from Tulum center, Poolside Relaxation awaits at Pacha Tulum. Guests can enjoy a refreshing dip in the pool or unwind in the garden cafeteria. Free WiFi and 24-hour reception ensure a seamless stay, while free public parking adds convenience.

Indulge in a variety of breakfast options, from Customized Morning Delights to energize your day. Explore the region with Guided Tours or dive into adventure with organized cenote diving activities.

Only a short drive from Cancun International Airport, Pacha Tulum offers a Convenient Escape with shuttle services available. Book now for an unforgettable experience in Tulum.

Why guests recommend it

Friendly staffGood locationSpacious rooms

Facilities & Services (62)

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
Car hire
Massage services

Available Rooms

No rooms available for the selected dates

Guest reviews

7.7
Good
634 reviews

Most recent

Niamh
May 15, 2026
8.0
Very Good

Amazing stay with extremely helpful staff, would stay again

Staff are amazing here. So so helpful and answered any questions we had. Rooms are lovely and have huge beds that are really comfortable. Great air conditioning too. The pool is a great addition.

👍 Liked
  • Staff are amazing here. So so helpful and answered any questions we had. Rooms are lovely and have huge beds that are really comfortable. Great air conditioning too. The pool is a great addition.
👎 Disliked
  • There was an issue with the water one of the nights unfortunately so we couldn’t use the shower, toilet or taps. Was fixed the next day though.
Andrzej
May 12, 2026
2.0
Fair

👎 Disliked
  • worst hotel in my 3-week trip to Mexico. The only one where I was afraid to step into the shower without flip-flops. Construction next door (a huge building, you can high-five the workers without leaving the hotel). The rented bikes are junk. One had a piece of metal sticking out of the saddle, and the handlebars were coming off the other. I paid for two days, but left after one.
Jennifer
May 12, 2026
9.0
Excellent

The staff is very pleasant, attentive. The hotel is a green cocoon in the middle of the city, we had a great time there.

👍 Liked
  • The staff is very pleasant, attentive. The hotel is a green cocoon in the middle of the city, we had a great time there.
👎 Disliked
  • The hotel is located on a very busy road which generates noise at night
Sophia
May 10, 2026
7.0
Good

Nice but could be improved!

Very friendly staff

👍 Liked
  • Very friendly staff
👎 Disliked
  • The presidential suite is not really worth its price but those are the prices of Tulum... but lots of daylight which forces an early wake-up, a bit noisy at night like in the center of Tulum, no breakfast unlike what is shown in the photos
Gonzalo
May 10, 2026
9.0
Excellent

Friendliness at reception. Pool.

👍 Liked
  • Friendliness at reception. Pool.
👎 Disliked
  • Water tends to come out of the shower.
valerie
May 10, 2026
10.0
Excellent

The hotel is beautiful, centrally located, and the owners are kind

Central location, Owners' recommendations, Beauty of the place

👍 Liked
  • Central location, Owners' recommendations, Beauty of the place
👎 Disliked
  • Nothing
Alina
May 9, 2026
9.0
Excellent

Absolutely recommendable for discoveries around Tulum. Very nice hosts with cats!

We felt comfortable immediately. The rooms are very small but absolutely sufficient. Bonus point for the cute cats living on the premises. Value for money is great! They also offer discounted prices for nearby cenotes.

👍 Liked
  • We felt comfortable immediately. The rooms are very small but absolutely sufficient. Bonus point for the cute cats living on the premises. Value for money is great! They also offer discounted prices for nearby cenotes.
👎 Disliked
  • A small safe in the room would be nice. Since there was a sign, it may also be that it is currently being replaced or not available. Also, there is currently construction next door. We were openly told that it is unpredictable when work will be done there. The property is not to blame for this. You can't hear anything in the evening/night, and during the day we were out - so it didn't bother us, but earplugs might be useful.
4ntonin
May 8, 2026
4.0
Fair

A 4-star that is worth no more than 2 at most

Location, The patio is pretty

👍 Liked
  • Location, The patio is pretty
👎 Disliked
  • I booked a room with a King-size bed and upon arrival, I was given a room with two Twin beds and was told I had to pay an extra fee to have a room with a King-size bed. That's dishonest. Ps: I had no water in the morning (for any of the facilities requiring it...) Ps 2: The door handle left enough space for insects to pass through. (When I tried to kill a mosquito, it escaped through the space between the door and the handle)
Shannon
May 2, 2026
9.0
Excellent

Really nice place

Super comfy bed and nice bathroom, gorgeous outside area to chill in. Really nicely done up. A better room than the one I booked was available so they let me stay there. The lady on reception was lovely!

👍 Liked
  • Super comfy bed and nice bathroom, gorgeous outside area to chill in. Really nicely done up. A better room than the one I booked was available so they let me stay there. The lady on reception was lovely!
👎 Disliked
  • The pool was too cold to get in
DIEGO FERNANDO
May 2, 2026
10.0
Excellent

The friendliness of the staff and the facilities

👍 Liked
  • The friendliness of the staff and the facilities

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