Maison du comte
291 Tabasco
About This Property
Luxurious Accommodation
Experience the epitome of luxury at Maison du comte, a 5-star hotel located in the heart of Mexico City. Each guest room is elegantly furnished with a seating area, TV, and a safety deposit box. Enjoy the comfort of a private bathroom with premium toiletries and city views in select rooms.
Gourmet Dining
Start your day with a delectable à la carte or continental breakfast at Maison du comte. Indulge in a culinary experience that will tantalize your taste buds and leave you craving for more.
Concierge Service
Our multilingual staff, fluent in German, English, Spanish, and French, are available 24/7 at the front desk to cater to your every need. Let us assist you in planning your itinerary and making the most of your stay in Mexico City.
Book now at Maison du comte and elevate your stay in Mexico City to unparalleled heights.
Why guests recommend it
Facilities & Services (53)
Available Rooms
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Guest reviews
Most recent
Displeased with customer service which when there are many options in the area is crucial.
Unable to comment.
👍 Liked
- • Unable to comment.
👎 Disliked
- • I did not care for management. They were incredibly rude when it came to a family emergency. I wasn’t requesting a full refund, as I understand they don’t do refunds, but I did ask for partial credit or at least some kind of accommodation given that this was completely unforeseen. They have a no-cancellation policy from the moment you book. When I explained the situation, they said it’s because their hotel is small but when a family emergency or something outside your control happens, they can at least try to meet you in the middle. They refused, kept the full amount, and were incredibly rude about it. I would never book here again, nor would I recommend it, especially considering how many other places there are to stay in Roma Norte. They offered me a 15% discount on my next stay, but why on earth would I give them more money after this? Management was absolutely not what I expected from a place like this. On top of everything, I was contacted via WhatsApp by staff named Maye and Guy Claret, asking me to make payment through their own link. I said I was uncomfortable with that and preferred to wait for the booking platform to process payment, as clearly stated in their guidelines. The whole thing felt sketchy and far from customer-focused. I don’t recommend this place as unforeseen things happen to everyone, and how a hotel handles that says a lot.
Very well located, excellent attention from the staff
The kindness of the staff. Maye is a person who is always concerned about your stay, and always seeks to solve any problem.
👍 Liked
- • The kindness of the staff. Maye is a person who is always concerned about your stay, and always seeks to solve any problem.
👎 Disliked
- • It is important to improve the maintenance of the hotel, as it is a very old facility. The room where I stayed leaked due to heavy rain. Despite this, Maye solved the problem and they changed my room the next day.
Spectacular
👍 Liked
- • Spectacular
Nice place but expensive
Location is top notch if you want to enjoy the picturesque streets of Roma Norte. Typical former private residence turned into b&b. Family-like personal atmosphere, good breakfast
👍 Liked
- • Location is top notch if you want to enjoy the picturesque streets of Roma Norte. Typical former private residence turned into b&b. Family-like personal atmosphere, good breakfast
👎 Disliked
- • I had the single room going out onto the wonderful patio. It was full of mosquitoes & I couldn‘t sleep. Not the hotel's fault though… The room was too expensive. With taxes around 350 Dollars.
Beautiful property in an excellent location
The property itself is a beautiful old house in the great neighborhood full of restaurants, bars, coffee shops, and just stunning architecture all around. We stayed in the red room which was huge and super comfortable. Special mention and thanks to Maye who is super helpful and actually added some really excellent itinerary to our schedule we would not otherwise have known. All the staff and the owner are lovely people and I thoroughly recommend this place
👍 Liked
- • The property itself is a beautiful old house in the great neighborhood full of restaurants, bars, coffee shops, and just stunning architecture all around. We stayed in the red room which was huge and super comfortable. Special mention and thanks to Maye who is super helpful and actually added some really excellent itinerary to our schedule we would not otherwise have known. All the staff and the owner are lovely people and I thoroughly recommend this place
A perfectly good hotel, quite difficult to find.
Breakfast was really good, and staff were very helpful
👍 Liked
- • Breakfast was really good, and staff were very helpful
👎 Disliked
- • Their dogs were quite intrusive, and our room was a little dark and small
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