Desejo Motel
110 SP-270
About This Property
Luxurious Accommodation
Indulge in a stay at Desejo Motel, located in Araçoiaba da Serra, offering a lavish experience just 24 km away from Sorocaba shopping center. Each guest room is elegantly designed and equipped with modern amenities including a TV with cable channels and a private bathroom with complimentary toiletries.
Exceptional Dining and Entertainment
Enjoy a delectable meal at the on-site restaurant or unwind with a drink at the bar. With free private parking available, guests can explore nearby attractions like the Monastery of Sao Bento and Biquinha Park, all conveniently located just 24 km away.
Convenience and Comfort
Experience top-notch service with 24-hour front desk assistance and room service. Whether you're visiting for leisure or business, Desejo Motel ensures a comfortable stay near key landmarks such as Cathedral Church and Sorocaba Historical Museum. Book now for a memorable getaway.
Why guests recommend it
Facilities & Services (37)
Available Rooms
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Guest reviews
Most recent
Service
👍 Liked
- • Service
👎 Disliked
- • Good accommodation
👎 Disliked
- • I stayed overnight and did not like the shower
Only breakfast
👍 Liked
- • Only breakfast
👎 Disliked
- • I come to express my deep indignation with the experience I had through the Booking platform and request a full refund of my reservation. I chose this accommodation because I trusted the credibility of Booking. Unfortunately, this trust was completely frustrated. The establishment advertised by the platform did not offer the minimum conditions of hygiene, comfort, and safety. The room had a dirty bathtub with hair; dirty bed linens; dirty, wet, and slippery floor; ceiling and walls with mold and an extremely strong and unbearable smell, to the point that I spent the night coughing and practically unable to sleep. My husband had to take a cold shower because we were instructed by the reception to just turn the shower knob. After over an hour of waiting, we were informed that the gas was turned off. The air conditioning, which should heat the room, also did not work properly. There was only a thin sheet to cover us on a very cold night. There wasn't even a glass available to drink water, and the requests made to the reception were not adequately addressed. In addition, we paid an extra R$ 135.00 just to check-in two hours early and, even so, we were subjected to an accommodation completely incompatible with the minimum standard that any consumer expects when booking through a globally recognized platform. I have photos and videos that prove all the irregularities found. I also consider it extremely disappointing that, faced with such a serious situation, Booking does not provide an efficient customer service channel to immediately resolve the problem. Booking cannot simply advertise establishments, receive reservations, and leave the consumer helpless when the offered accommodation is in totally inadequate conditions.
Location
👍 Liked
- • Location
👎 Disliked
- • Bathroom without a box, shower without maintenance, sink clogged, very dirty and full of hair in the drain, walls with a layer of dust, the TV only picked up a few channels.
Excellent service, comfortable bed, appliances working perfectly
👍 Liked
- • Excellent service, comfortable bed, appliances working perfectly
👎 Disliked
- • The shower wall was very dirty, full of marks, and when the water was turned on, a very strong rotten smell came up from the bathtub
Your Booking
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