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Hyatt Centric Kota Kinabalu

★★★★★
Excellent

18, Jln Haji Saman, Pusat Bandar Kota Kinabalu

About This Property

Discover the perfect blend of luxury and comfort at Hyatt Centric Kota Kinabalu, where a remarkable stay awaits you.

Unmatched Amenities
Dive into relaxation with our stunning outdoor swimming pool, or stay active at our state-of-the-art fitness center. Enjoy delicious meals from our on-site restaurant and unwind with a drink at the vibrant bar.

Elegant Accommodations
Experience serenity in our air-conditioned rooms, each featuring a cozy balcony, a flat-screen TV, and a private bathroom with a bidet. Stay connected with complimentary WiFi and keep your refreshments cool in your fridge.

Culinary Delights
Start your day right with our delectable daily breakfast options, including buffet, continental, and American favorites, ensuring a scrumptious morning to kick off your adventures.

Book now for an unforgettable escape at Hyatt Centric Kota Kinabalu!

Why guests recommend it

Clean and comfortable roomsGood service and food qualityConvenient location

Facilities & Services (63)

Meeting rooms
Fitness facilities
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Lift / Elevator
Luggage storage

Available Rooms

No rooms available for the selected dates

Guest reviews

8.5
Very Good
1020 reviews

Most recent

Hannah
May 6, 2026
10.0
Excellent

Nice hotel for a few nights

Spacious and clean room, very extensive breakfast buffet, friendly staff.

👍 Liked
  • Spacious and clean room, very extensive breakfast buffet, friendly staff.
👎 Disliked
  • Sometimes you have to wait a while for the elevator. There are no real sunbeds at the pool.
JUNKO
May 3, 2026
10.0
Excellent

It was an accommodation where I felt the kindness of people.

All the staff members were very pleasant and provided a very pleasant service with a smile. Even though I arrived at the breakfast venue earlier than the start time for the early morning tour, they kindly asked me to enjoy what was ready. Even though I had completely forgotten to request bed making before going on the tour and arrived late at night, they kindly took care of it. Thank you very much ♪

👍 Liked
  • All the staff members were very pleasant and provided a very pleasant service with a smile. Even though I arrived at the breakfast venue earlier than the start time for the early morning tour, they kindly asked me to enjoy what was ready. Even though I had completely forgotten to request bed making before going on the tour and arrived late at night, they kindly took care of it. Thank you very much ♪
👎 Disliked
  • Nothing in particular
Yit Leng
April 28, 2026
9.0
Excellent

Overall, it was a very pleasant experience and we thoroughly enjoyed our stay.

1. Front desk / customer service The front desk and customer service team were exceptionally warm, attentive, helpful, friendly, and resourceful, with special mention to Ms. Diana for her outstanding service. 2. Room and breakfast The rooms were comfortable and well-maintained, and the breakfast selection was enjoyable.

👍 Liked
  • 1. Front desk / customer service The front desk and customer service team were exceptionally warm, attentive, helpful, friendly, and resourceful, with special mention to Ms. Diana for her outstanding service. 2. Room and breakfast The rooms were comfortable and well-maintained, and the breakfast selection was enjoyable.
👎 Disliked
  • Our check-in experience was delayed, as the room was not ready at the standard 3:00pm time and was only available after 4:15pm.
Tracie Wong
April 23, 2026
7.0
Good

The location

👍 Liked
  • The location
👎 Disliked
  • Lobby a bit small, bathroom didn't look as clean, there are molds on the grouting.
RINITA
April 21, 2026
7.0
Good

Great Location But could be more Luxe

The Location is fantastic on Gaya Street- the tourist hub. I was upgraded to a sea view with a balcony, the rooms were huge and well appointed with a separate enclosure for the shower and the WC. Coffee maker and tea and snacks were provided- not sure if this was chargeable but I think they were complimentary- which is great. Too bad I didn't partake. Beds are ok- I had a higher, firmer and better mattress and pillows at the Citadine Waterfront.

👍 Liked
  • The Location is fantastic on Gaya Street- the tourist hub. I was upgraded to a sea view with a balcony, the rooms were huge and well appointed with a separate enclosure for the shower and the WC. Coffee maker and tea and snacks were provided- not sure if this was chargeable but I think they were complimentary- which is great. Too bad I didn't partake. Beds are ok- I had a higher, firmer and better mattress and pillows at the Citadine Waterfront.
👎 Disliked
  • The mini fridge is a drawer so it will be difficult to store food apart from drinks. The Property is close to the main KK pier and there is construction work closeby all around, the view of the sea is therefore obstructed from the balcony. The doors are super heavy and is quite disturbing when the rooms across close the door with a bang there is a disturbance in the room. The most disappointing part of the property was the hordes of Korean and Chinese influencers/tourists who flood the rooftop at sunset hour and ruin the beautiful sunset experience with their constant posing and crowding. Cannot use the Pool as it becomes the backdrop of the shoot. -Terrible. No happy hour as such, the cocktails are EXPENSIVE-RM60 for 1 as happy hour- not worth it with the hordes of tourists breathing down your neck. The lobby becomes a bit like a train station waiting room for the Chinese and Korean tourists, therefore the exclusivity and luxe feeling of the Hyatt is not felt at all. More like a Travel Lodge.
Angelina
April 19, 2026
7.0
Good

I love atmosphere.

👍 Liked
  • I love atmosphere.
👎 Disliked
  • A big fly in my yogurt. The lady who brought me to my seat refused to order breakfast for me. Just simply ask another new waitress came who only said don't know about everything. At the end, I waited more than 40 minutes for my breakfast but came with a Big fly inside.
MARYA
April 19, 2026
6.0
Pleasant

Frederik
April 15, 2026
9.0
Excellent

Top Hotel in a very good location, great view from the pool and Rooftop Bar, great service and very clean rooms.

👍 Liked
  • Top Hotel in a very good location, great view from the pool and Rooftop Bar, great service and very clean rooms.
Jörg
April 13, 2026
10.0
Excellent

Nixie angel
April 6, 2026
10.0
Excellent

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