The Alest Hotel
45 Eugenio Sue
About This Property
Luxurious Accommodation:
The Alest Hotel, a 5-star property in Mexico City, offers elegant guest rooms with modern amenities like air conditioning and free WiFi.
Convenient Services:
Enjoy the convenience of a concierge service, tour desk, 24-hour front desk, and airport transfers during your stay at The Alest Hotel.
Central Location:
Situated just 1.2 km from the National Museum of Anthropology, with other popular attractions like the Soumaya Museum and Chapultepec Forest nearby, The Alest Hotel is the perfect choice for your Mexico City getaway.
Ready to experience luxury and convenience at The Alest Hotel? Book your stay now for an unforgettable experience.
Why guests recommend it
Facilities & Services (59)
Available Rooms
No rooms available for the selected dates
Guest reviews
Most recent
Elegant and well appointed. Excellent service. A true 5 star boutique experience.
👍 Liked
- • Elegant and well appointed. Excellent service. A true 5 star boutique experience.
Not good👎
Clean and hygienic, convenient transportation
👍 Liked
- • Clean and hygienic, convenient transportation
👎 Disliked
- • Unable to get an invoice for 2 weeks, low quality of front desk service personnel
Breakfast was poor. Chilaquiles cold and soggy.
👍 Liked
- • Breakfast was poor. Chilaquiles cold and soggy.
👎 Disliked
- • Swimming pool!
Fabulous Luxury Boutique Hotel
Superb location, excellent service, comfortable rooms with all the amenities, nice breakfast. One of the best luxury boutique hotels anywhere!
👍 Liked
- • Superb location, excellent service, comfortable rooms with all the amenities, nice breakfast. One of the best luxury boutique hotels anywhere!
Very pleasant and enjoyable stay
The location of the hotel is very central and close to many restaurants and places. Our room was very spacious, lots of free amenities. Good service and breakfast, would recommend.
👍 Liked
- • The location of the hotel is very central and close to many restaurants and places. Our room was very spacious, lots of free amenities. Good service and breakfast, would recommend.
This is not a 5-star hotel - a decent stay thanks to the kindness of the staff and the good location, but the marketing
The staff truly did their best with what they had available and were consistently very kind, this is something I really want to highlight and thank them for. The location was also good and convenient.
👍 Liked
- • The staff truly did their best with what they had available and were consistently very kind, this is something I really want to highlight and thank them for. The location was also good and convenient.
👎 Disliked
- • The main issue is that this property is not a true 5-star hotel, yet it is marketed and priced as something completely different from what it actually offers. From the website, it appears to have many facilities such as a spa and a gym, but none of these are available. Our room had no real windows. The only openings faced the internal stairwell, which meant there was no proper air circulation, and if left open, people walking on the stairs could see directly inside. This is a very important detail that should be clearly disclosed. Many of the so-called 5-star services felt superficial. For example, turndown service was offered, but in practice it only meant someone briefly entering to open the bed sheets, without refreshing the room or bathroom, which is what proper turndown service should include. Concierge service was extremely basic. The included breakfast was also extremely limited: essentially scrambled eggs or a croissant, while most items, even espresso, were charged separately. This is far from what one would expect at this category and price level. We did not have a bad stay overall, and the room itself was nicely designed. However, I would strongly encourage the management and ownership to present the property more honestly. At present, this is a 4-star hotel rather than a true 5-star, especially considering the rates charged.
Stylish comfort in the heart of Polanco
This is a small boutique hotel hidden in a sidestreet in the opulent Polanco neighborhood of Mexico City. The building is beautiful from the outside, and has an even more elegant interior. The team at the front desk were polite, and with our limited Spanish, they were very helpful in English. The breakfast for in-house guests offers a limited yet substantial menu, and offers a variety of choices should you prefer a more substantial breakfast. Our room was tiny, and tucked away between steps and an open courtyard, but as soon as we were unpacked and settled we enjoyed the refined interior. The inclusion of the minibar is a nice touch, and linens, towels, and bathroom amenities are of high caliber. Happy to return the next time I visit Mexico City
👍 Liked
- • This is a small boutique hotel hidden in a sidestreet in the opulent Polanco neighborhood of Mexico City. The building is beautiful from the outside, and has an even more elegant interior. The team at the front desk were polite, and with our limited Spanish, they were very helpful in English. The breakfast for in-house guests offers a limited yet substantial menu, and offers a variety of choices should you prefer a more substantial breakfast. Our room was tiny, and tucked away between steps and an open courtyard, but as soon as we were unpacked and settled we enjoyed the refined interior. The inclusion of the minibar is a nice touch, and linens, towels, and bathroom amenities are of high caliber. Happy to return the next time I visit Mexico City
👎 Disliked
- • It's not a Hotel Alest problem. I just dislike when hotels put an authorization hold on your credit card. As I am traveling across Peru, Colombia, and Mexico, I have 5 different hotels that put an $18,000 authorization which takes 5 working days to release back after check-out.
Best Boutique hotel in Mexico City.
We were delighted that our decision to stay at The Alest Hotel turned out to be such a good one for our first time ever in Mexico City: the hotel itself is a small and elegant boutique hotel, with the best staff and best little restaurant, the 45. They treated us like royalty (which we're not), babied us when we needed it, and catered to our every request and need: with courtesy, kindness, and impeccable professionalism. Mexico City at its best. If ever we return, we'll reserve there again! Muchas gracias a todos!
👍 Liked
- • We were delighted that our decision to stay at The Alest Hotel turned out to be such a good one for our first time ever in Mexico City: the hotel itself is a small and elegant boutique hotel, with the best staff and best little restaurant, the 45. They treated us like royalty (which we're not), babied us when we needed it, and catered to our every request and need: with courtesy, kindness, and impeccable professionalism. Mexico City at its best. If ever we return, we'll reserve there again! Muchas gracias a todos!
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