Pendry Manhattan West
438 West 33rd Street
About This Property
Stunning Interiors and Unique Design
Experience a blend of elegance and contemporary design at Pendry Manhattan West. The hotel boasts stunning interiors and an awe-inspiring, rippling wave façade that sets it apart in the city's iconic skyline.
California-Inspired Progressive Luxury
Indulge in a California-inspired take on luxury that brings a relaxed and airy vibe to the bustling city. Pendry Manhattan West offers a unique blend of sophistication and comfort, creating a timeless experience for guests.
Central Location with Vibrant Energy
Situated in the heart of the city's new west side, Pendry Manhattan West is not just a hotel but an extension of the vibrant energy of the area. Immerse yourself in the sophisticated pulse of the city while enjoying a stay that is truly one-of-a-kind at Pendry Manhattan West.
Why guests recommend it
Facilities & Services (68)
Available Rooms
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Guest reviews
Most recent
Tout
👍 Liked
- • Tout
We will be back again and again.
The Pendry is one of, if not our favorite NYC stay. We will be back for Thanksgiving!
👍 Liked
- • The Pendry is one of, if not our favorite NYC stay. We will be back for Thanksgiving!
👎 Disliked
- • Literally nothing, the stay was perfect.
Great place to stay and be looked after
Good location, great rooms, good food fantastic staff
👍 Liked
- • Good location, great rooms, good food fantastic staff
Very much underdelivered on service - highly overpriced and disappointing
nice wooden detail in room
👍 Liked
- • nice wooden detail in room
👎 Disliked
- • nobody helped us wiht luggage (3 suitcases, hotel is not stepless so had to lift suitcases ourselves room was not available despite earlier messaging alternative room in different category, much cheaper but no credit given, not even offer of some compensation (even just a drink) bathroom was oddly designed with both shower and toilet door opening towards the middle where the sink was leaving no room to stand if inside and both doors open. just awkward every time one wanted to use either toilet or shower breakfast finished already at 10am in the restaurant overall paid more than USD2k for 1 night and for that service was very much underwhelming to say the least and certainly not 5 star
Great place
👍 Liked
- • Great place
Stay at the Pendry
The Pendry Staff rocks! The front desk and bellmen teams understand customer service and deliver it year in and year out. There is limited turnover so we are greeted with recognition every time we arrive and throughout our visit. The interior design is very appealing and the rooms are exceptionally clean.
👍 Liked
- • The Pendry Staff rocks! The front desk and bellmen teams understand customer service and deliver it year in and year out. There is limited turnover so we are greeted with recognition every time we arrive and throughout our visit. The interior design is very appealing and the rooms are exceptionally clean.
$300 Package Lost by ‘Luxury’ Hotel – No Tracking, No Accountability
Very disappointing experience with @PendryHotels Manhattan West. I had two packages delivered to the hotel (valued at $300+). After I checked out, I followed all their instructions and resubmitted their required form multiple times. On May 10, they confirmed they still had the packages. Now, after weeks of no response, they claim the package was “returned to sender” on May 4—before they told me they had it. They have provided no tracking number or proof. Over a month later, there is still no explanation, no accountability, and no resolution. For a hotel that positions itself as premium, this level of mismanagement and lack of communication is unacceptable. I would strongly caution others when having packages delivered here.
👍 Liked
- • Very disappointing experience with @PendryHotels Manhattan West. I had two packages delivered to the hotel (valued at $300+). After I checked out, I followed all their instructions and resubmitted their required form multiple times. On May 10, they confirmed they still had the packages. Now, after weeks of no response, they claim the package was “returned to sender” on May 4—before they told me they had it. They have provided no tracking number or proof. Over a month later, there is still no explanation, no accountability, and no resolution. For a hotel that positions itself as premium, this level of mismanagement and lack of communication is unacceptable. I would strongly caution others when having packages delivered here.
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