Aqua Boracay

Second time staying here this year and they have added a speed boat and aircon van to their amenities which makes the entire experience worth it and seamless

Second time staying here in 7 months and they made noticeable upgrades such as an affordable and very seamless airport to hotel speed boat and shuttle service which made the experience so much more comfortable and convenient.

Everyone was great from check-in to check out. Just perfect for our age. The facility maintenance was outstanding. There was a security guard in front and back so we felt secured. The pool was bathwater warm from the sun so it was great. Nicole( Nics) at the pool bar can’t be any nicer. Overall our stay was A+!

Rooms and property are welcoming, beautiful, and relaxing. I cannot recommend this property more. Genuinely one of the best hotel experiences I’ve had. The staff are absolutely amazing. Friendly and helpful at every turn and greeting you with a smile wherever you go. I loved the location, as it’s tucked behind away on a quieter part of the island next to a beach that gets a lot less foot traffic. White beach is still minutes away, and they have a shuttle that takes you to d’mall which is a couple minute walk to white beach.

Great services

Amazing

The staff was so professional and kind. Everyone was so helpful. They really know how to make you feel special. Everything was clean and worked well. The room was very comfortable. It's a great location and I will come back.

The hotel is modern, clean, and beautifully designed from the lobby to the pool areas, everything felt luxurious and relaxing. The staff were all friendly, helpful, and very professional. They really made us feel welcome and taken care of throughout our stay.

A disappointing stay at the aqua hotel Boracay, as a so called 5 star hotel. Check in was good however they changed our room last minute from the junior suite to the premier room, which meant we missed out on the bath tub. At check in they asked if we wanted our room to be made up during our stay and what time. I said yes, 12 pm. However they did not make the room up during our stay. When I asked on our second to last day, they did eventually make up the room, you shouldn’t have to ask for this. As I walked into the room it did smell. I had read this in previous reviews, claiming it was the curtains. It’s not the curtains, it’s a mouldy heat pump/aircon unit in my opinion. They need to sort that out, Smells horrible The rooms have no irons, that’s poor. Do I have to call reception from my premium room to get one? That’s not 5 stars quality. The rooms also have no minibar or food. They have two small complementary waters and two tea bags, two coffee capsules. Questionable for a 5 star hotel, also after they take a 6000 peso deposit on check in. They have two sizeable pool areas. The bigger one closer to the entrance is falling apart and I almost slipped on a tile that came off completely as I stepped on it. I showed the staff. They just smiled and laughed a little. Be very careful with the areas of missing tiles, the edges are sharp and could cause injury, especially with children. See pictures below. image0.jpeg image1.jpeg The second pool has no towels available bot

All the staff was extremely polite. The room we rented was very spacious and clean. The food was very good. We very much enjoyed our stay at Aqua Baracay and we will be back to Aqua next time.