H15 Palace, a Luxury Collection Hotel, Krakow
ul. Sw. Jana 15, Kraków, 31-017
About This Property
Luxurious Spa Experience
Pamper yourself with the offered massages, body treatments, and facials at the spa. Recreational Paradise
Take advantage of the indoor pool, sauna, and fitness center. Gastronomic Delights
Savor meals in the restaurant, have drinks at the bar, and enjoy breakfast options.
Book now for a centrally located stay at the Hotel H15 Luxury Palace in Kraków, close to major attractions and featuring top-notch amenities.
Why guests recommend it
Facilities & Services (71)
Available Rooms
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Guest reviews
Most recent
This hotel was clean, beautiful, modern and in a great location, but what made it even better was the truly outstanding service of every employee. Would definitely stay there again!
👍 Liked
- • This hotel was clean, beautiful, modern and in a great location, but what made it even better was the truly outstanding service of every employee. Would definitely stay there again!
Property is immaculate, beautiful and convenient with top-tier service and a 5-star breakfast that should not be missed. Rooms are above average but not perfect. Upgraded room but bit boxy although the lovely, high ceilings give it charm + still able to keep room very cool. Also, took a few days to not get water everywhere during shower + lighting option in bathroom are too bright. Still, excellent, highly recommended, experience and I cannot emphasize enough: do not miss breakfast!!!!!!!!
👍 Liked
- • Property is immaculate, beautiful and convenient with top-tier service and a 5-star breakfast that should not be missed. Rooms are above average but not perfect. Upgraded room but bit boxy although the lovely, high ceilings give it charm + still able to keep room very cool. Also, took a few days to not get water everywhere during shower + lighting option in bathroom are too bright. Still, excellent, highly recommended, experience and I cannot emphasize enough: do not miss breakfast!!!!!!!!
Perfect!
Beautiful hotel. Fantastic staff. We’ll stay here again without hesitation upon returning to Krakow
👍 Liked
- • Beautiful hotel. Fantastic staff. We’ll stay here again without hesitation upon returning to Krakow
Very nice hotel. The staff was nice and helpful, only some things were too complicated (payment and claiming the malfunction of switches and lights in the bathroom). But overall great.
👍 Liked
- • Very nice hotel. The staff was nice and helpful, only some things were too complicated (payment and claiming the malfunction of switches and lights in the bathroom). But overall great.
Great hotel in a great location. Employees went out of their way to be accommodating.
👍 Liked
- • Great hotel in a great location. Employees went out of their way to be accommodating.
Absolutely amazing property. Their pool and spa services are incredible. Friendly and welcoming staff. Walking distance to everything. Everything was just perfect. You can tell they put a lot of effort into making sure every detail is high end. Would definitely stay again!
👍 Liked
- • Absolutely amazing property. Their pool and spa services are incredible. Friendly and welcoming staff. Walking distance to everything. Everything was just perfect. You can tell they put a lot of effort into making sure every detail is high end. Would definitely stay again!
Simply wonderful
I can find no fault with this hotel which is one of the best I have ever stayed it. The staff were marvellous, the room was excellent, the location is perfect and the breakfast extensive and good quality. If I never stay here again I will be very sad!
👍 Liked
- • I can find no fault with this hotel which is one of the best I have ever stayed it. The staff were marvellous, the room was excellent, the location is perfect and the breakfast extensive and good quality. If I never stay here again I will be very sad!
Beautiful hotel, just minutes from the Main Square, Sukiennice and Mariacki church. The customer service was top-notch. The staff went above and beyond to help us. We will definitely return to this hotel.
👍 Liked
- • Beautiful hotel, just minutes from the Main Square, Sukiennice and Mariacki church. The customer service was top-notch. The staff went above and beyond to help us. We will definitely return to this hotel.
This hotel is beautiful, convenient and well located. Unfortunately, 2 of the staff members were so shockingly rude that my entire experience there was tainted. Even more disappointing was that their attitude seemed so pointed that it felt like racism :( Such a shame for such a gorgeous hotel in such a wonderful city.
👍 Liked
- • This hotel is beautiful, convenient and well located. Unfortunately, 2 of the staff members were so shockingly rude that my entire experience there was tainted. Even more disappointing was that their attitude seemed so pointed that it felt like racism :( Such a shame for such a gorgeous hotel in such a wonderful city.
Amazing!!!!
👍 Liked
- • Amazing!!!!
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