Palacio Nazarenas, A Belmond Hotel, Cusco
Calle Plazoleta Nazarenas 223
About This Property
Luxurious Amenities and Services
This remodeled palace, Palacio Nazarenas, A Belmond Hotel, Cusco, offers a unique experience with walls made of Inca Stones. Enjoy the outdoor swimming pool, spa, bar, and restaurant. Each suite comes with a private bar and butler, ensuring a personalized stay.
Aromatherapy Spa Experience
Indulge in the spa's aromatherapy treatments using Peruvian ingredients like flowers, herbs, Andean salt, corn, honey, and coca. Relax and rejuvenate in a serene atmosphere, immersing yourself in the local culture and traditions.
Culinary Delights and Refreshing Cocktails
Savor Andean cuisine at Senzo Restaurant and unwind with cocktails at Senzo Bar by the pool. Start your day with a complimentary buffet breakfast and end it with a selection of beverages. Don't miss the warm welcome with fresh fruit and the option of oxygen masks for your comfort.
Book your stay at Palacio Nazarenas now for an unforgettable luxury experience in Cusco!
Why guests recommend it
Facilities & Services (70)
Available Rooms
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Guest reviews
Most recent
Palacio Nazarenas Exceeded Every Expectation
Where do I even begin? If TripAdvisor allowed 10 stars, Palacio Nazarenas would earn every single one. This is hands down the best hotel service I have ever experienced.
👍 Liked
- • Where do I even begin? If TripAdvisor allowed 10 stars, Palacio Nazarenas would earn every single one. This is hands down the best hotel service I have ever experienced.
Amazing experience.
Beyond expectations, we did not know what to expect from our trip to Peru. We were beyond surprised and impressed by the country, the people, the architecture and the culture. The hotel was in an amazing location, staff were friendly, helpful and really cared about you and your experience. The room, the restaurants were great. Highly recommend.
👍 Liked
- • Beyond expectations, we did not know what to expect from our trip to Peru. We were beyond surprised and impressed by the country, the people, the architecture and the culture. The hotel was in an amazing location, staff were friendly, helpful and really cared about you and your experience. The room, the restaurants were great. Highly recommend.
Feel spoiled. Feel like an Emperor!
Part 2 of our holiday started in Cusco - in a hotel that used to be the Palace of the last Emperor of the Incas! This is Belmond Palacio Nazarenas - where oxygen is pumped into each room. We are truly gobsmacked - everything here is excuisite - and how could it not be - it’s belmond after all. This hotel is focused on incredible personal service - we even have a butler. And The Hotel features the city’s first (and largest) outdoor heated swimming pool, located in a restored, historic cloistered terrace. Truly remarkable. The attention to detail and each and every staff member - probabbly tge most attentative team i have ever encountered at a hotel. I can HIGHLY recommend them. The food and beverage service was superb (that breakfast!!). The hotel interior is incredibly authentic and beautiful.
👍 Liked
- • Part 2 of our holiday started in Cusco - in a hotel that used to be the Palace of the last Emperor of the Incas! This is Belmond Palacio Nazarenas - where oxygen is pumped into each room. We are truly gobsmacked - everything here is excuisite - and how could it not be - it’s belmond after all. This hotel is focused on incredible personal service - we even have a butler. And The Hotel features the city’s first (and largest) outdoor heated swimming pool, located in a restored, historic cloistered terrace. Truly remarkable. The attention to detail and each and every staff member - probabbly tge most attentative team i have ever encountered at a hotel. I can HIGHLY recommend them. The food and beverage service was superb (that breakfast!!). The hotel interior is incredibly authentic and beautiful.
Fabulous and mollycoddled in Cuzco
swapping from the monasterio next door which is fabulous to the PN we knew it was the right choice .. our room was superb, the service impeccable and the attention to detail second to none
👍 Liked
- • swapping from the monasterio next door which is fabulous to the PN we knew it was the right choice .. our room was superb, the service impeccable and the attention to detail second to none
Belmond at its finest!
absolutely incredible stay. From the impeccable service, amazing room/grounds, fantastic food, and overall stay we were so impressed. This hotel embodies the Belmond culture and service, we will be back!
👍 Liked
- • absolutely incredible stay. From the impeccable service, amazing room/grounds, fantastic food, and overall stay we were so impressed. This hotel embodies the Belmond culture and service, we will be back!
Excellent service and great location
Lovely hotel with excellent service. They offer a complimentary pisco sour class in your room which was convenient- we had Saul helping us there and Edgar as our butler, both professional and friendly. Great location with proximity to restaurants and the main plaza.
👍 Liked
- • Lovely hotel with excellent service. They offer a complimentary pisco sour class in your room which was convenient- we had Saul helping us there and Edgar as our butler, both professional and friendly. Great location with proximity to restaurants and the main plaza.
Beautiful property; excellent, accommodating staff
The property was beautiful with lots of courtyards and a warm pool. Our room—a suite overlooking the pool—was spacious, with a large bathroom and walk-in closet. We had a great experience doing the tea tasting with Saul. We also enjoyed making the herbal remedies in the spa—a free activity in a beautiful location that was very calming. The staff at the hotel, especially our butler Freddie, were all excellent and eager to help and make our stay easier. Freddie even walked us to dinner one night, and the hotel handed us umbrellas any time it was raining. The food by the pool was great too. And everywhere we ate—including Mauka, the fanciest restaurant—they were extremely accommodating, even willing to serve things from other menus around the property or dishes not listed on any menu. However, it is worth noting that the breakfast, unlike at Monestario, is not a buffet. But when we asked to switch our included breakfast to Monestario, they were extremely accommodating. Overall, we had a very pleasant experienced that was enhanced by the wonderful staff.
👍 Liked
- • The property was beautiful with lots of courtyards and a warm pool. Our room—a suite overlooking the pool—was spacious, with a large bathroom and walk-in closet. We had a great experience doing the tea tasting with Saul. We also enjoyed making the herbal remedies in the spa—a free activity in a beautiful location that was very calming. The staff at the hotel, especially our butler Freddie, were all excellent and eager to help and make our stay easier. Freddie even walked us to dinner one night, and the hotel handed us umbrellas any time it was raining. The food by the pool was great too. And everywhere we ate—including Mauka, the fanciest restaurant—they were extremely accommodating, even willing to serve things from other menus around the property or dishes not listed on any menu. However, it is worth noting that the breakfast, unlike at Monestario, is not a buffet. But when we asked to switch our included breakfast to Monestario, they were extremely accommodating. Overall, we had a very pleasant experienced that was enhanced by the wonderful staff.
5 Stars for Nazarenas 0 stars for Belmond
We had stayed at Monastario 15 yrs ago and tried this Belmond in Cusco and can not praise the staff and management enough. Wonderful and authentic experience and the food rooms be service were excellent. As for Belmond group as a whole/LVMH, their lack of response was very concerning. We tried to book our whole 2 wk Peru trip with Belmond for 8 people and never even heard back from the Lima office. We will question staying in other Belmonds going forward after another issue with the booking process but will always come back to this special place in Cusco.
👍 Liked
- • We had stayed at Monastario 15 yrs ago and tried this Belmond in Cusco and can not praise the staff and management enough. Wonderful and authentic experience and the food rooms be service were excellent. As for Belmond group as a whole/LVMH, their lack of response was very concerning. We tried to book our whole 2 wk Peru trip with Belmond for 8 people and never even heard back from the Lima office. We will question staying in other Belmonds going forward after another issue with the booking process but will always come back to this special place in Cusco.
Amazing stay
Our stay at the Palacio Nazarenas in Cusco was nothing short of exceptional, and it turned into a truly unforgettable birthday trip thanks to your incredible team. Every detail felt thoughtfully handled, and the level of personalized service consistently exceeded expectations. Edgar, the lead butler, did a phenomenal job coordinating our trip to Machu Picchu on the Belmond train—everything was seamless, stress-free, and perfectly executed. Fredy and Gustavo, our butlers, were equally outstanding—attentive, warm, and always one step ahead in anticipating our needs. They made us feel completely at home while also delivering a luxury experience at the highest level. Yoshira in the restaurant provided impeccable service throughout—gracious, attentive, and a pleasure to interact with. Each meal felt elevated because of her care and professionalism. Erick and Noe from room service were equally impressive: prompt, friendly, and consistently ensuring everything was perfect. A special highlight was the spa experience with Miluska. Her massage was truly exceptional—relaxing, restorative, and delivered with great skill. It was a standout moment of the trip. Overall, the team created a seamless, warm, and memorable experience that made my birthday celebration incredibly special. The hospitality here is world-class, and it’s clear the staff takes great pride in what they do. I would absolutely return and highly recommend this property to anyone visiting Cusco.
👍 Liked
- • Our stay at the Palacio Nazarenas in Cusco was nothing short of exceptional, and it turned into a truly unforgettable birthday trip thanks to your incredible team. Every detail felt thoughtfully handled, and the level of personalized service consistently exceeded expectations. Edgar, the lead butler, did a phenomenal job coordinating our trip to Machu Picchu on the Belmond train—everything was seamless, stress-free, and perfectly executed. Fredy and Gustavo, our butlers, were equally outstanding—attentive, warm, and always one step ahead in anticipating our needs. They made us feel completely at home while also delivering a luxury experience at the highest level. Yoshira in the restaurant provided impeccable service throughout—gracious, attentive, and a pleasure to interact with. Each meal felt elevated because of her care and professionalism. Erick and Noe from room service were equally impressive: prompt, friendly, and consistently ensuring everything was perfect. A special highlight was the spa experience with Miluska. Her massage was truly exceptional—relaxing, restorative, and delivered with great skill. It was a standout moment of the trip. Overall, the team created a seamless, warm, and memorable experience that made my birthday celebration incredibly special. The hospitality here is world-class, and it’s clear the staff takes great pride in what they do. I would absolutely return and highly recommend this property to anyone visiting Cusco.
Amazing concierge- helped with Everything
Last-minute trip to Machu Picchu. Without the concierge/Butler. (Fredy) We would not have been able to get into section 2 at Machu Picchu. Everything was sold out, this Butler made the impossible happen for us in four days!!!! Catered to our needs, fresh fruit in our room, paid attention and provided tea and natural oils that eased my headaches (because of the altitude, you will most likely have a headache every day as I did) Secured taxis, buses, train tickets, absolutely everything we needed to travel safely from one spot to another. Make sure to check out the opera dinner next-door to this hotel, you will be amazed at the experience ( Fredy Booked this for us as well). Super close walking to the main square with churches to visit, restaurants, shopping- very safe area. This is the best location in Cusco- also, where the excursion to visit rainbow Mountain leaves out of. We did not try the pool, but it is heated to 85°. There is a small historic church in the hotel, amazing to visit along with the library, which has other historical artifacts to see…. The service at this hotel outstanding and amazing location!- definitely worth the price!!
👍 Liked
- • Last-minute trip to Machu Picchu. Without the concierge/Butler. (Fredy) We would not have been able to get into section 2 at Machu Picchu. Everything was sold out, this Butler made the impossible happen for us in four days!!!! Catered to our needs, fresh fruit in our room, paid attention and provided tea and natural oils that eased my headaches (because of the altitude, you will most likely have a headache every day as I did) Secured taxis, buses, train tickets, absolutely everything we needed to travel safely from one spot to another. Make sure to check out the opera dinner next-door to this hotel, you will be amazed at the experience ( Fredy Booked this for us as well). Super close walking to the main square with churches to visit, restaurants, shopping- very safe area. This is the best location in Cusco- also, where the excursion to visit rainbow Mountain leaves out of. We did not try the pool, but it is heated to 85°. There is a small historic church in the hotel, amazing to visit along with the library, which has other historical artifacts to see…. The service at this hotel outstanding and amazing location!- definitely worth the price!!
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