Waldorf Astoria Berlin
Hardenbergstr. 28
About This Property
Luxurious Accommodation with Panoramic Views
Experience modern Art Deco style at the Waldorf Astoria Berlin, located in the heart of City West. The elegant rooms offer stunning city views through floor-to-ceiling windows, with top floors boasting Berlin's highest suites and private terraces.
Culinary Delights and Relaxation at ROCA
Indulge in light seasonal and Mediterranean cuisine at ROCA, where small plate dishes with a home-cooked touch are a specialty. Takeaway options are available, and the Lang Bar is perfect for enjoying drinks in a sophisticated setting.
Spa Retreat and Fitness Facilities
Unwind at Germany's first Waldorf Astoria Spa with signature treatments and an indoor pool. Stay active at the modern fitness room or relax in the library on the 15th floor with breathtaking city views.
Book your stay at Waldorf Astoria Berlin for a luxurious and rejuvenating experience in the heart of the city.
Why guests recommend it
Facilities & Services (108)
Available Rooms
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Guest reviews
Most recent
Top service during the entire stay
Amazing service, great food and super location! I felt like the entire team from the front office to the restaurant teams went above and beyond to deliver fantastic service!!
👍 Liked
- • Amazing service, great food and super location! I felt like the entire team from the front office to the restaurant teams went above and beyond to deliver fantastic service!!
It was an amaaazing experience. Customer service was impeccable. We will definitely go back.
It was an amaaazing experience. Customer service was impeccable. We will definitely go back.
Terrible service, poor air con, breakfast queue over 20 minutes
Hotel service just terrible Booked a room costing £1000 a night Room was amazing, great views but go to breakfast at 10.00 AM Sunday morning, a queue of at least 20 people… wait 10 minutes and give up .. at least another 20 minutes to get a table … and it’s a buffet so clearly just too many people relative to capacity! Went out at 1030 with please clean my room sign on - returned at 1230 - room not made up- went out to lunch at 1.00 - asked at reception if room could be made up in next 2-3 hours - left green light on - when i returned from lunch at 330 still not made up .. was only done when i asked again when i went out for dinner .. and no turndown that evening - no big deal but not 5 star! Phoned room service for some desert at around 930 pm - only 2 of 4 items available - ordered these 2 - cheesecake and crème brule - so no cooking or preparation required - an hour and a half later no sign of room service! Phoned reception and cancelled as went to bed it is hot weather - perhaps big problem with staff but when you pay for a 5* hotel it must be better than this! Also hotel aircon not working well - and not working at all in my room so they put portable units in my room - noisy and not really effective as it needs window open for the waste pipe and that lets in hot air! When i have had contact- at reception staff are amazing - polite and clearly shocked at the problems - but it’s not a good experience to have so little service . Go elsewhere if hot - they just can’t cope
👍 Liked
- • Hotel service just terrible Booked a room costing £1000 a night Room was amazing, great views but go to breakfast at 10.00 AM Sunday morning, a queue of at least 20 people… wait 10 minutes and give up .. at least another 20 minutes to get a table … and it’s a buffet so clearly just too many people relative to capacity! Went out at 1030 with please clean my room sign on - returned at 1230 - room not made up- went out to lunch at 1.00 - asked at reception if room could be made up in next 2-3 hours - left green light on - when i returned from lunch at 330 still not made up .. was only done when i asked again when i went out for dinner .. and no turndown that evening - no big deal but not 5 star! Phoned room service for some desert at around 930 pm - only 2 of 4 items available - ordered these 2 - cheesecake and crème brule - so no cooking or preparation required - an hour and a half later no sign of room service! Phoned reception and cancelled as went to bed it is hot weather - perhaps big problem with staff but when you pay for a 5* hotel it must be better than this! Also hotel aircon not working well - and not working at all in my room so they put portable units in my room - noisy and not really effective as it needs window open for the waste pipe and that lets in hot air! When i have had contact- at reception staff are amazing - polite and clearly shocked at the problems - but it’s not a good experience to have so little service . Go elsewhere if hot - they just can’t cope
Unfortunately, the breakfast room was poorly air-conditioned. Overall, our expectations were met.
👍 Liked
- • Unfortunately, the breakfast room was poorly air-conditioned. Overall, our expectations were met.
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