KTM Resort
JL. Kolonel Soegiono, TG Pinggir - Sekupang, Batam, Batam Island, 29422
About This Property
Welcome to KTM Resort, a serene seaside getaway in Batam, where relaxation meets convenience.
Recreational Oasis
Rejuvenate your senses with our outdoor pool and sauna, inviting you to unwind in a tranquil environment. Engage in leisure activities or just bask in the sun.
Culinary Delights
Savor exquisite meals at our two on-site restaurants, or enjoy the comfort of room service during limited hours. Start your day right with our daily to-go breakfast options available from 7:00 AM to 10:00 AM.
Unmatched Convenience
Experience seamless travel with our complimentary area shuttle service, ensuring you stay connected to nearby attractions. Our fully equipped rooms feature essential amenities including refrigerators, minibars, and complimentary Wi-Fi to keep you comfortable.
Don’t miss out on your perfect getaway—book your stay at KTM Resort today!
Why guests recommend it
Facilities & Services (16)
Available Rooms
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Guest reviews
Most recent
Peaceful, restful, quiet
If you are a person looking for a break, want to rest, or go to somewhere natural, are a person who likes nature and the environment, then you should come here. I found it very peaceful and quiet, with the slight rain coming down. The food is not so good if you order there, but if you go out then outside got some good food, not expensive. I stayed in a villa, the beds were very soft, and the slippers were also made of paper. From my villa, I can see Singapore across the sea.
👍 Liked
- • If you are a person looking for a break, want to rest, or go to somewhere natural, are a person who likes nature and the environment, then you should come here. I found it very peaceful and quiet, with the slight rain coming down. The food is not so good if you order there, but if you go out then outside got some good food, not expensive. I stayed in a villa, the beds were very soft, and the slippers were also made of paper. From my villa, I can see Singapore across the sea.
A nice resort, but can be improved
Stayed at KTM resort with my family and stayed at 2 Bedroom Family Villa. What I Liked · The facility is big, with lot of options to roam around and spend the day. There is only 1 pool of standard size, but clean. Nice view from my 'Family room'. Pool bar is great which opens until midnight and many options for drink and finger foods. The restaurant opens until 10pm with local food choices. What could be Improved · Not all rooms are with great view. Initially the room provided to us didn't had a good open view. Upon request, we shifted to a better room. Note that there is no handwash/soap is provided in bathroom, only shampoo, shower gel and other toiletries. Water pressure is low. Breakfast could be improved with more choices. Most of the meals were cold, not warm even. Fruits were open and flies were there. Could have been covered properly. The quantity of finger foods we ordered with drinks was very less. Potato wedges took almost 20 mins to arrive, and was soggy. Didn't like it at all.
👍 Liked
- • Stayed at KTM resort with my family and stayed at 2 Bedroom Family Villa. What I Liked · The facility is big, with lot of options to roam around and spend the day. There is only 1 pool of standard size, but clean. Nice view from my 'Family room'. Pool bar is great which opens until midnight and many options for drink and finger foods. The restaurant opens until 10pm with local food choices. What could be Improved · Not all rooms are with great view. Initially the room provided to us didn't had a good open view. Upon request, we shifted to a better room. Note that there is no handwash/soap is provided in bathroom, only shampoo, shower gel and other toiletries. Water pressure is low. Breakfast could be improved with more choices. Most of the meals were cold, not warm even. Fruits were open and flies were there. Could have been covered properly. The quantity of finger foods we ordered with drinks was very less. Potato wedges took almost 20 mins to arrive, and was soggy. Didn't like it at all.
The resort is very welcoming & comfortable. Its value for money short stay.
Great place to stay, very welcoming and value for money. It’s welcoming. The spa scrub was the best part. The views from the sea front cabins, were great. I recommend the stay. The staff are friendly and attentive. It’s great get away from Singapore.
👍 Liked
- • Great place to stay, very welcoming and value for money. It’s welcoming. The spa scrub was the best part. The views from the sea front cabins, were great. I recommend the stay. The staff are friendly and attentive. It’s great get away from Singapore.
Average stay
Very helpful staff. We got to change our normal room to seaview room no extra cost and it was handled in 15mins. Nice resort with stunning views. Breakfast not good. Also on first morning they call bombed us from 9am to 9:15am in every 5mins if we were coming to have a breakfast and saying "we are waiting for you". It was odd and very annoying since breakfast was serviced until 10am. Food and drinks here are 3-5x times than normal prices in batam, understandable but still worth a mention. Food we ate was delicious and good tho (breakfast different story) Also on both nights we had drinks on the bar and it was almost unbearable since they have music so loud you cant even hear what your partner is saying. We asked if the music could be turned down and they did so for 15mins, after that it was again full disco mode. Music being too loud ruins the enjoyment sitting and enjoying the drinks and views. Also drinks tasted like no alcohol. (Mojito and pinacolada) We had very little to do here and we mostly spent our days exploring batam. But if you enjoy sunbathing on crowded pool, this might be good option for you. Cant leave bad review because it was a good stay but not so much for us.
👍 Liked
- • Very helpful staff. We got to change our normal room to seaview room no extra cost and it was handled in 15mins. Nice resort with stunning views. Breakfast not good. Also on first morning they call bombed us from 9am to 9:15am in every 5mins if we were coming to have a breakfast and saying "we are waiting for you". It was odd and very annoying since breakfast was serviced until 10am. Food and drinks here are 3-5x times than normal prices in batam, understandable but still worth a mention. Food we ate was delicious and good tho (breakfast different story) Also on both nights we had drinks on the bar and it was almost unbearable since they have music so loud you cant even hear what your partner is saying. We asked if the music could be turned down and they did so for 15mins, after that it was again full disco mode. Music being too loud ruins the enjoyment sitting and enjoying the drinks and views. Also drinks tasted like no alcohol. (Mojito and pinacolada) We had very little to do here and we mostly spent our days exploring batam. But if you enjoy sunbathing on crowded pool, this might be good option for you. Cant leave bad review because it was a good stay but not so much for us.
Getaways with the two boys
The place itself is very clean and well maintained. I love the food in Ombak and the ambiance of that place. My kids enjoyed swimming in the pool so much. Shout out to the lady in the restaurant during our lunch time, the two guys during for breakfast, the staff from the poolside, the front desk and the driver. All of them were so very nice. We will surely comeback.
👍 Liked
- • The place itself is very clean and well maintained. I love the food in Ombak and the ambiance of that place. My kids enjoyed swimming in the pool so much. Shout out to the lady in the restaurant during our lunch time, the two guys during for breakfast, the staff from the poolside, the front desk and the driver. All of them were so very nice. We will surely comeback.
Relaxing and enjoyable atmosphere for weekend getaway
KTM resort boasters a stunning seaview and chill restaurants and bars taking advantage of the scenery! I had a relaxing time with my friends enjoying the relaxing atmosphere and partaking in the various activities that the resort offers - the jetski is a must try! The only thing that could be improved is a renovation of the rooms to refresh and upgrade the room as the amenities are quite dated. Overall it's a relaxing atmosphere to have a weekend getaway!
👍 Liked
- • KTM resort boasters a stunning seaview and chill restaurants and bars taking advantage of the scenery! I had a relaxing time with my friends enjoying the relaxing atmosphere and partaking in the various activities that the resort offers - the jetski is a must try! The only thing that could be improved is a renovation of the rooms to refresh and upgrade the room as the amenities are quite dated. Overall it's a relaxing atmosphere to have a weekend getaway!
Satisfied
The venue: It is definitely a place of serenity. Perfect for a getaway from the bustling and hectic daily work-life back home. I love the beautiful location where the resort sits and the atmosphere is just superb. The staffs: Although the resort is not at it’s busy/peak period, I observed that the staffs did maintain their level of standards and professionalism. They did not discount any bit of the service quality for us, or in fact, even for other guests around us. It is very warming from the start, especially with Luthfi greeting us at the terminal. Overall: I will personally recommend KTM Resort highly to my friends and family should they have plans of coming to Batam. A very satisfied customer who loves such tranquility and service quality.
👍 Liked
- • The venue: It is definitely a place of serenity. Perfect for a getaway from the bustling and hectic daily work-life back home. I love the beautiful location where the resort sits and the atmosphere is just superb. The staffs: Although the resort is not at it’s busy/peak period, I observed that the staffs did maintain their level of standards and professionalism. They did not discount any bit of the service quality for us, or in fact, even for other guests around us. It is very warming from the start, especially with Luthfi greeting us at the terminal. Overall: I will personally recommend KTM Resort highly to my friends and family should they have plans of coming to Batam. A very satisfied customer who loves such tranquility and service quality.
Fantastic Location
Stayed 3 nights at villa 519. The view was fantastic, comfy beds and awesome services from hotel staff. Breakfast was sumptuous and tasty. Free transport [cute pick-up] is provided from your villa to the lobby/hotel restaurant. You can get anywhere in the island via Gojek/Grab apps - waiting time less than 10 mins.
👍 Liked
- • Stayed 3 nights at villa 519. The view was fantastic, comfy beds and awesome services from hotel staff. Breakfast was sumptuous and tasty. Free transport [cute pick-up] is provided from your villa to the lobby/hotel restaurant. You can get anywhere in the island via Gojek/Grab apps - waiting time less than 10 mins.
Best experience. All in 1 place.
Get the Rooms as expected. Love the view. Stay here for our anniversary. Friendly staff ❤️ Whole resorts are well maintained. Good variety of food😋 Lots of activities you can find here all in one place. Will repeat it with a whole family next year.
👍 Liked
- • Get the Rooms as expected. Love the view. Stay here for our anniversary. Friendly staff ❤️ Whole resorts are well maintained. Good variety of food😋 Lots of activities you can find here all in one place. Will repeat it with a whole family next year.
Unmet Expectations and Inconvenient Policies at KTM Resort Batam
Here’s the updated version including the feedback about the food: “I would like to thank Mr. Randy for his assistance with our booking; however, our stay at KTM Resort Batam was overall disappointing, with several significant service issues. 1. Inconvenient Buggy Hours: The buggy service closes at 9:30 pm, which was extremely inconvenient as we were traveling with a baby and my 65-year-old mother. Extending the hours would make a huge difference for families who may need transportation after hours. 2. Restrictive Towel Policy: Despite booking an extra bed for our group of 6 adults and 1 child, we were only given six towels. The restrictive towel policy made us feel uncomfortable, as if we might misuse them. Given the extra bed we paid for, this seemed unreasonable. 3. Unreasonable Cleaning Charge: When my baby accidentally vomited a small amount of food on the bed, the hotel informed us there would be an extra charge for cleaning—without even attempting to wash it first. It was only food and unlikely to stain, and this added charge seemed unnecessary and unfair. 4. Poor Water Heater Quality: The water heater barely worked, making showers uncomfortably cold. This basic service falling short was particularly disappointing. 5. Unhelpful Staff: The staff was not as accommodating as we had hoped. Each request felt like an inconvenience to them, leaving us feeling unwelcomed. 6. Limited Pool Amenities: At the pool, we weren’t allowed an extra ball for our group of seven, and, once again, only six towels were provided. 7. Overpriced Food: We found the food prices to be unreasonably high, adding to the overall dissatisfaction with our stay. We left feeling deeply let down and would not recommend KTM Resort Batam to family and friends. There is potential here, but it’s clear the service and hospitality need serious improvement.”
👍 Liked
- • Here’s the updated version including the feedback about the food: “I would like to thank Mr. Randy for his assistance with our booking; however, our stay at KTM Resort Batam was overall disappointing, with several significant service issues. 1. Inconvenient Buggy Hours: The buggy service closes at 9:30 pm, which was extremely inconvenient as we were traveling with a baby and my 65-year-old mother. Extending the hours would make a huge difference for families who may need transportation after hours. 2. Restrictive Towel Policy: Despite booking an extra bed for our group of 6 adults and 1 child, we were only given six towels. The restrictive towel policy made us feel uncomfortable, as if we might misuse them. Given the extra bed we paid for, this seemed unreasonable. 3. Unreasonable Cleaning Charge: When my baby accidentally vomited a small amount of food on the bed, the hotel informed us there would be an extra charge for cleaning—without even attempting to wash it first. It was only food and unlikely to stain, and this added charge seemed unnecessary and unfair. 4. Poor Water Heater Quality: The water heater barely worked, making showers uncomfortably cold. This basic service falling short was particularly disappointing. 5. Unhelpful Staff: The staff was not as accommodating as we had hoped. Each request felt like an inconvenience to them, leaving us feeling unwelcomed. 6. Limited Pool Amenities: At the pool, we weren’t allowed an extra ball for our group of seven, and, once again, only six towels were provided. 7. Overpriced Food: We found the food prices to be unreasonably high, adding to the overall dissatisfaction with our stay. We left feeling deeply let down and would not recommend KTM Resort Batam to family and friends. There is potential here, but it’s clear the service and hospitality need serious improvement.”
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