Mandarin Oriental Conservatorium, Amsterdam
Paulus Potterstraat 50, City Centre
About This Property
Historical Architecture and Modern Design
Located in Amsterdam's museum district, the Conservatorium Hotel seamlessly blends historical architecture with modern design in its 129 rooms and suites. Enjoy luxury linens, high-speed WiFi, and private bars in rooms adorned with brushed-oak flooring and elegant beige furniture.
Akasha Spa and Wellness
Indulge in relaxation at the Akasha Spa, spanning over 1000 square meters. Guests have complimentary access to a range of facilities including oriental massages, whirlpool, sauna, swimming pool, and more. Unwind in style at this luxurious wellness retreat.
Culinary Delights
Savor exquisite dining experiences at the hotel's Brasserie, Taiko restaurant, and Taiko Bar. From Asian-inspired dishes to signature cocktails and sushi, guests can treat their taste buds to a culinary journey. Don't miss the in-house DJ nights for added entertainment.
Experience luxury and comfort at the Conservatorium Hotel - Book now for an unforgettable stay!
Why guests recommend it
Facilities & Services (96)
Available Rooms
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Guest reviews
Most recent
From bed and bedding
👍 Liked
- • From bed and bedding
👎 Disliked
- • To have a larger bathroom with 2 sinks, and to have a more modern TV like a smart TV
Very convenient valet parking service, we are among the very few Italians who arrived in Amsterdam with our own car. The staff at the entrance was very kind and helpful, and upon departure, they provided us with extra water supplies. Strategic location in the 'Museumplein' district.
👍 Liked
- • Very convenient valet parking service, we are among the very few Italians who arrived in Amsterdam with our own car. The staff at the entrance was very kind and helpful, and upon departure, they provided us with extra water supplies. Strategic location in the 'Museumplein' district.
👎 Disliked
- • The only flaw was the malfunctioning TV in the room, but in a city like Amsterdam, it is a negligible detail...
Not at all comfortable, very disappointing
Selected this hotel for its museum-adjacent location and because it was featured as a FINE HOTEL on American Express site. We were given a split-level room (supposedly an upgrade) which we found very disappointing. The stairwell is very steep which was not an issue for us, but likely would be for many visitors. The bed was on the upper level with the main level designated for 'sitting'. However, there was a very low to the floor couch (looked like from student housing at the end of a school year !!) with an extremely low table and 1 plastic desk chair. I couldn't believe it !! So we could not comfortably sit in our room. We also found that the lobby seating was designated primarily for cafe customers and the few seats on the outside deck were for the restaurant patrons (and some smokers). So comfortable it was not. On our final day I ordered a poached egg with potatoes on the side ... the egg arrived ALONE and it took more than 20 minutes for the 4 or 5 fingerling potatoes to arrive .... not apology whatever. Not at all what we were expecting from other reviews and certainly not worth the very high price. Extremely disappointed.
👍 Liked
- • Selected this hotel for its museum-adjacent location and because it was featured as a FINE HOTEL on American Express site. We were given a split-level room (supposedly an upgrade) which we found very disappointing. The stairwell is very steep which was not an issue for us, but likely would be for many visitors. The bed was on the upper level with the main level designated for 'sitting'. However, there was a very low to the floor couch (looked like from student housing at the end of a school year !!) with an extremely low table and 1 plastic desk chair. I couldn't believe it !! So we could not comfortably sit in our room. We also found that the lobby seating was designated primarily for cafe customers and the few seats on the outside deck were for the restaurant patrons (and some smokers). So comfortable it was not. On our final day I ordered a poached egg with potatoes on the side ... the egg arrived ALONE and it took more than 20 minutes for the 4 or 5 fingerling potatoes to arrive .... not apology whatever. Not at all what we were expecting from other reviews and certainly not worth the very high price. Extremely disappointed.
Great location, but unfortunately the service and room experience did not meet the standards expected from a luxury hotel
The location was the only thing I really liked about the hotel.
👍 Liked
- • The location was the only thing I really liked about the hotel.
👎 Disliked
- • Unfortunately, I was disappointed with several aspects of my stay. Street noise could clearly be heard inside the room. There were no water bottles available next to the bed, and even when I called reception to request water for the room, it was never delivered. The bathroom doors were very difficult to push open. When opened, they block the hallway leading to the room. The bathroom itself is quite small, with too many doors, making the space inconvenient and difficult to use. Reception service was very slow. When calling from the room, the phone could ring for around five minutes before someone answered. The room-cleaning light was not working. I reported the issue, but it was never fixed. The payment situation at check-out was particularly concerning. The room charge had already been taken from my account two days before my arrival. However, at check-out, the receptionist asked me to pay the room charge again. I explained that the amount had already been charged before my arrival, and she told me that she would check the previous transactions. Overall, apart from the location, I did not feel that the service and room experience matched the standard I expected from a Mandarin Oriental hotel.
Poor lobby at Mandarin Oriental
Very poor communication and service at the lobby- DO NOT recommend- not up to standard for a Mandarin Oriental
👍 Liked
- • Very poor communication and service at the lobby- DO NOT recommend- not up to standard for a Mandarin Oriental
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