Skip to main content

InterContinental Hangzhou ICC by IHG

★★★★★
Excellent

No. 2 East Jiefang Road

About This Property

Unique Design and Scenic Views
InterContinental Hangzhou's magnificent golden globe architecture offers panoramic views of the Qiantang River from each room, with floor-to-ceiling windows showcasing the city lights and musical fountain at night.

Versatile Meeting Venues
With 6,000 square meters of meeting spaces, including a pillarless grand ballroom and a brand new International Hall, the hotel is the ideal location for conferences, meetings, and private events of any scale.

Culinary Excellence
Indulge in the hotel's 6 distinctive restaurants and bars, offering authentic Cantonese cuisine, fresh seafood grills, Mediterranean dishes, and more. From fine wine to freshly brewed beer, there's something to satisfy every palate.

Experience luxury and elegance at InterContinental Hangzhou – book your stay now for an unforgettable experience!

Why guests recommend it

Excellent serviceGreat locationBeautiful room viewsOutstanding breakfast selection

Facilities & Services (89)

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator

Available Rooms

No rooms available for the selected dates

Guest reviews

9.3
Excellent
169 reviews

Most recent

Júlia
April 9, 2026
10.0
Excellent

Patricia
April 8, 2026
10.0
Excellent

The building is spectacular. Super comfortable room. Very friendly staff.

👍 Liked
  • The building is spectacular. Super comfortable room. Very friendly staff.
👎 Disliked
  • I liked everything
tjiubtcs
March 21, 2026
8.0
Very Good

Great location and service, but cleanliness needs attention

This was my second stay at the InterContinental Hangzhou, and unfortunately, it wasn't quite as impressive as the first time. The hotel's iconic 'Golden Ball' architecture and prime location by the Qiantang River remain fantastic, with stunning views and easy access to the Citizen Center metro station. The service was generally good, and I appreciated the spacious room layout. The view was great. However, my main issue this time was with the cleanliness, particularly the carpet in the room. I noticed black dark spots and dirty patches on the carpet, which was quite disappointing for a hotel of this caliber. Looking at other recent reviews, it seems I'm not alone—other guests have mentioned stained or less-than-clean carpets as well. The hotel does show its age in some areas, with dated facilities and occasional maintenance issues like finicky USB ports or closet doors. For the price point and the InterContinental brand, I expected better attention to detail in housekeeping. If they can sort out the cleanliness issues, it would easily be a 4.5-star experience. I hope they take this feedback seriously for future guests.

👍 Liked
  • This was my second stay at the InterContinental Hangzhou, and unfortunately, it wasn't quite as impressive as the first time. The hotel's iconic 'Golden Ball' architecture and prime location by the Qiantang River remain fantastic, with stunning views and easy access to the Citizen Center metro station. The service was generally good, and I appreciated the spacious room layout. The view was great. However, my main issue this time was with the cleanliness, particularly the carpet in the room. I noticed black dark spots and dirty patches on the carpet, which was quite disappointing for a hotel of this caliber. Looking at other recent reviews, it seems I'm not alone—other guests have mentioned stained or less-than-clean carpets as well. The hotel does show its age in some areas, with dated facilities and occasional maintenance issues like finicky USB ports or closet doors. For the price point and the InterContinental brand, I expected better attention to detail in housekeeping. If they can sort out the cleanliness issues, it would easily be a 4.5-star experience. I hope they take this feedback seriously for future guests.
Fiona
March 15, 2026
10.0
Excellent

Beautiful building. Close to metro & outlet center. Friendly & comfortable

👍 Liked
  • Beautiful building. Close to metro & outlet center. Friendly & comfortable
HSIN HSIN
February 24, 2026
10.0
Excellent

High-quality room equipment

👍 Liked
  • High-quality room equipment
👎 Disliked
  • No complaints
Yury
January 19, 2026
10.0
Excellent

Liew
January 19, 2026
8.0
Very Good

A very good hotel to stay, Excellent breakfast!

A very good hotel to stay, Excellent breakfast!

Isaque
January 6, 2026
9.0
Excellent

Breakfast

👍 Liked
  • Breakfast
Essa
December 10, 2025
8.0
Very Good

HSIN HSIN
December 6, 2025
10.0
Excellent

Superb rooms and quality service. InterContinental Hotel is the first choice for future visits

Staff is very polite

👍 Liked
  • Staff is very polite
👎 Disliked
  • None

Your Booking

Select a room below to continue with your booking