Steigenberger Icon Grandhotel Handelshof

Simply amazing: flexibility, professionalism, and the best atmosphere

Friendly welcoming and very helpful with parking, check-in, concierge service, and fast check-in. Their bar had a variety of cocktails in a cozy romantic atmosphere. Each staff member I came in conversation with spoke fluent English... very multicultural team👌🏾

Steigenberger love again

Perfect location for the Christmas market scene, solid value, nice room, and fantastic sauna area. We've stayed in some of the nicest hotels in the world and the Steigenberger brand was new to us. What a delightful surprise. We stayed the night prior at the Steigenberger in Berlin and it was a delightful surprise. We felt the value was excellent - in part because of the Black Friday sale. The room was great, and having bath salts for the fantastic tub was much appreciated along with the free waters. Berlin charged even for coffee pods, which was disappointing. Although we didn't need the sofa bed, it was set up for arrival, and we noticed that it was very high quality on par with a bed, not the typical sofa bed. If we were only traveling with one of our kids, we would have been fine in one room. The Biosense sauna made my day with its eucalyptus scent. The gym is on the small side and very warm. We have been so pleased with the Steigenberger brand that we have switched our upcoming reservation in Vienna 21-23 of December from Hilton to the Steigenberger. Hoping it lives up to our expectations...

Professionally run hotel in Leipzig

Lovely experience at the Steigenberger Icon, Leipzig at the beginning of December. The entrance is a little underwhelming when compared to other large 5-star hotels, but the welcome at reception was genuinely warm and sincere. The room was large enough with a beautiful bath and walk-in shower. We had asked for a quiet room and were very happy with the low noise levels; despite having many Christmas Market stalls right outside the hotel. Cleaning was efficient and seamless. Breakfast was superb with excellent scrambled eggs and a large choice of bread, cheese, and cooked meats. Overall a lovely, professionally run hotel at the heart of a beautiful city.

Great Hotel in a great location, with fantastic comfort and service

This is a superb Hotel in a great location. We visited Leipzig primarily to see the Christmas market, and we wanted to stay in the heart of the town. The Hotel is certainly that and right outside is the entrance to the market. The welcome was warm, the valet parking efficient and courteous. This continued in reception with great service for our bags and being shown to our room. A small demonstration of the air conditioning and other key features of the room were a nice touch. The central bar area with an amazing conservatory type metal and glass roof structure is quite stunning. The bar service was quick and professional. The breakfast was comprehensive and of good quality. The a la carte menu had good choices, and the service was again efficient and effective. On the second morning, we did encounter a rather curt greeting from a female member of staff. It made an impact within the sea of courteous and pleasant staff encounters. The bedroom was clean, extremely comfortable with a very generous bathroom with a separate shower and great views. We asked for some additional softer pillows, and they were delivered quickly and without fuss. On departure, the check-out process was professional and efficient. The car was delivered back to the front of the hotel in short order. If we return to Leipzig, we will stay again at the Steigenberger without hesitation. Highly recommended.

Highly recommended

Visiting from England, we were so pleased that we stayed here. Expectations were high, and we were not disappointed. Lovely welcome and efficient valet parking. The staff are professional and friendly and, above all, efficient. Everything we asked for was met with friendly willingness. The room was very comfortable, and the bed good. Bar staff excellent (as are the local wines!). Breakfast varied and good. Wonderful tea station! Two very small things. The welcome at the breakfast desk on the 11th Dec was brisk and unfriendly. Also, a shower cap would be helpful for women. We also recommend the Italian restaurant just opposite the hotel entrance.

Wonderful hotel experience

The hotel is centrally located with easy access to Leipzig University, shopping, and historical sites. The rooms are well-appointed and elegant. The rooms are quiet, and the service was excellent. I would stay there again if I travel to Leipzig.

I've been to Leipzig before, but it was my partner's first time there, and I wanted her to have a really special experience, which means staying at the Steigenberger. It feels like a Grand Hotel, and the service from all the staff is exactly what you'd hope for in a Grand Hotel. The room had everything we needed and was very clean, tidy, and quiet. The staff were all smiles and happy to help us with anything and everything that we needed. The location is ideal - right by the market square, with old and new buildings, shops, restaurants, and cafes. This couldn't have been a better trip or a nicer place to stay.

Convenient location, we could walk to all the sights we wanted to see. We were there on a Saturday, and the area around the hotel was very lively, yet safe to walk around as well. The rooms were modern and well-designed. Friendly staff.

Good central location, prestige hotel. Spacious room with good facilities.

This hotel is HIGHLY recommended. It was just superb. Everyone was super friendly and nice. The room we stayed in was absolutely gorgeous, not to mention comfortable and very spacious. The hotel provided both sparkling and still water every day! Fabulous location. The only thing that would have made our stay more perfect was if the spa was opened, but it was closed for renovations. Hopefully next time!