Le Meridien Taipei
No. 38, SongRen Road
About This Property
Luxurious Living at Le Meridien Taipei
Indulgent Amenities: Dive into luxury with an indoor heated pool, 5 dining options, and complimentary WiFi at Le Meridien Taipei. Experience ultimate comfort in spacious rooms featuring coffee machines, floor-to-ceiling windows, and the iconic Le Méridien Signature Bed.
Panoramic Views and Fitness: Unwind in the large fitness centre offering panoramic city views, aerobics room, and personal trainers. Relax in private changing rooms with wet sauna and enjoy the attentive service of the 24-hour concierge desk.
Culinary Delights: Delight your palate with international buffets at Latest Recipe, Cantonese cuisine at My Humble House, and unique chocolate-inspired dishes at ChocoArt. Sip on refreshing drinks at the elegant Latitude 25 lobby lounge.
Book now to experience the epitome of luxury at Le Meridien Taipei.
Why guests recommend it
Facilities & Services (61)
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Guest reviews
Most recent
房間格局與裝潢、窗外風景、免費計程車服務
👍 Liked
- • 房間格局與裝潢、窗外風景、免費計程車服務
👎 Disliked
- • 1. check-in時服務人員的態度 (姓名好像是何依琦? 體型有點豐腴)不佳。這是我住過 貴飯店四次中，第一次於check-in時有不好的體驗。我有禮貌地問: "請問是否有比七樓更高樓層?" 當她回覆"沒有"。我問: "我們將住五個晚上，不知道未來幾天，是否有機會換高樓層? " 一般飯店服務員會有禮貌地回覆: "抱歉，已經沒有高樓了。未來幾天也都客滿。不好意思。"但她的態度非常不耐煩與無禮，讓我們夫妻嚇一跳。也許 貴飯店可以加強員工教育訓練與現場考試，以防其他顧客也受到一樣的對待。不過這位櫃台人員是特例，其他服務人員都非常有禮貌，包括清潔人員、行李人員、協助叫車人員等。感謝其他人員的優質服務。 2. 701房的電視遙控器對於客廳與房間的遙控會互相干擾。由於到了早上，忘了此事，因此，住宿期間，我們並未通知貴酒店。敬請修復，可讓其他客戶有更好的住宿體驗。感謝!
A Masterclass in How to Ruin Loyalty (Marriott Bonvoy - an Ambassador level guest) – One Manager at a Time
Le Méridien Taipei is a good property with decent rooms and surroundings, but it is currently being let down by a "gatekeeping" culture that values the rulebook over the guest. I’m an Ambassador member traveling with family in two suites (one via a Nightly Upgrade Award). Instead of a seamless family vacation, we’ve been met with a "split-family" policy. A manager, Jay T, has been the primary source of friction, strictly barring half my family from the lounge. And two years ago I ran into similar service issues with this exact same person, again over something minor. What’s most disappointing is the psychological game being played. Jay T framed the hotel's standard status recognition as an act of "generosity," making me feel like a burden for wanting my family to be able to have breakfast together (for free of course, but then he made me feel I am being cheap - really?). This is a common service failure highlighted by hospitality experts: when a manager makes a guest feel "guilty" for using their benefits, the brand is already lost. As a loyalist who spends 100+ nights a year in Marriotts, it’s heartbreaking to see the Bonvoy program’s value destroyed by one person’s rigidness. I am 15 years Platinum or above, and Ambassador level means spending at least US$23k per year (I spent significantly more). An incident like this made me think thru is there value in continually being so loyal - think about it, 100 nights is A LOT. I spent just under 20 nights elsewhere). If you’re traveling as a group or family, be warned: this property cares more about "policing" the lounge than they do about creating a "surprise and delight" experience for their most valuable guests. Also, the lounge itself is pretty bad to begin with. I ended up just purchasing the breakfasts - why argue to create more negative memories. I actually gave Jay a service attitude lecture - and he lectured me back! (about all the freebies I already got…) He also gave me his business card basically suggesting “you should feel free to complain about me because I know I am right” Avoid if you value hospitality over bureaucracy. Here is my direct words to Jay and the management team: Jay, I understand the policy per your interpretation, but the hospitality industry is moving toward frictionless travel and being able to really delight customers, especially the MOST loyal ones. By forcing my family to split up, you aren't protecting the lounge; you're creating a negative emotional memory of my family vacation. I'm an Ambassador member who used certificates to be here. Is a few extra breakfasts worth the social media and corporate feedback that says this hotel isn't family-friendly for loyalists? PS. This bad experience prompted me to research the comparison with Hyatt’s program. As it turns out, they status match. And brief analysis shows they treat you at the highest tier as “Guest of Honor”.
👍 Liked
- • Le Méridien Taipei is a good property with decent rooms and surroundings, but it is currently being let down by a "gatekeeping" culture that values the rulebook over the guest. I’m an Ambassador member traveling with family in two suites (one via a Nightly Upgrade Award). Instead of a seamless family vacation, we’ve been met with a "split-family" policy. A manager, Jay T, has been the primary source of friction, strictly barring half my family from the lounge. And two years ago I ran into similar service issues with this exact same person, again over something minor. What’s most disappointing is the psychological game being played. Jay T framed the hotel's standard status recognition as an act of "generosity," making me feel like a burden for wanting my family to be able to have breakfast together (for free of course, but then he made me feel I am being cheap - really?). This is a common service failure highlighted by hospitality experts: when a manager makes a guest feel "guilty" for using their benefits, the brand is already lost. As a loyalist who spends 100+ nights a year in Marriotts, it’s heartbreaking to see the Bonvoy program’s value destroyed by one person’s rigidness. I am 15 years Platinum or above, and Ambassador level means spending at least US$23k per year (I spent significantly more). An incident like this made me think thru is there value in continually being so loyal - think about it, 100 nights is A LOT. I spent just under 20 nights elsewhere). If you’re traveling as a group or family, be warned: this property cares more about "policing" the lounge than they do about creating a "surprise and delight" experience for their most valuable guests. Also, the lounge itself is pretty bad to begin with. I ended up just purchasing the breakfasts - why argue to create more negative memories. I actually gave Jay a service attitude lecture - and he lectured me back! (about all the freebies I already got…) He also gave me his business card basically suggesting “you should feel free to complain about me because I know I am right” Avoid if you value hospitality over bureaucracy. Here is my direct words to Jay and the management team: Jay, I understand the policy per your interpretation, but the hospitality industry is moving toward frictionless travel and being able to really delight customers, especially the MOST loyal ones. By forcing my family to split up, you aren't protecting the lounge; you're creating a negative emotional memory of my family vacation. I'm an Ambassador member who used certificates to be here. Is a few extra breakfasts worth the social media and corporate feedback that says this hotel isn't family-friendly for loyalists? PS. This bad experience prompted me to research the comparison with Hyatt’s program. As it turns out, they status match. And brief analysis shows they treat you at the highest tier as “Guest of Honor”.
Not worth the money.
Not worth the money.
👎 Disliked
- • Poor maintainence of the hotel, especially the room. Yellow stains on the floor. TV doesnt work. Everything.
窗景很棒可看到101，但是飯店整體感覺氛圍很冷！
地點非常的方便！ 房間廁所獨立！
👍 Liked
- • 地點非常的方便！ 房間廁所獨立！
👎 Disliked
- • 清潔 衣櫃木門油漬！及浴室的鏡子也是！不舒服！ 浴室區域應該再➕一片拉門感覺比較好！
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