Pepperclub Hotel
Cnr Loop and Pepper Street, Cape Town, Western Cape, 8001
About This Property
Discover the ultimate getaway at Pepperclub Hotel, where comfort meets luxury in the vibrant heart of Cape Town.
Indulgent Spa Treatments
Pamper yourself at our tranquil spa, offering rejuvenating massages, body treatments, and refreshing facials designed to recharge your body and spirit.
Exquisite Dining Experience
Savor international cuisine at our COPA Restaurant, complete with a bar and lounge. Whether you choose to enjoy a meal in the restaurant or via our 24-hour room service, delightful culinary experiences await you.
Outstanding Facilities
Dive into our outdoor pool, unwind in the sauna, or stay active at our 24-hour fitness center. With complimentary shuttle services to nearby beaches and shopping venues, your adventure is just a ride away.
Elevate your stay and immerse yourself in luxury—book your escape at Pepperclub Hotel today!
Why guests recommend it
Facilities & Services (59)
Available Rooms
No rooms available for the selected dates
Guest reviews
Most recent
Terrible service and shocking behavior
My stay at Pepperclub Hotel in Cape Town was, without exaggeration, one of the worst hotel experiences I have ever had.
👍 Liked
- • My stay at Pepperclub Hotel in Cape Town was, without exaggeration, one of the worst hotel experiences I have ever had.
Friendliness and Yumminess!
The team is very welcoming and attentive. The food is delicious, the rooms are comfortable, and the location is excellent.
👍 Liked
- • The team is very welcoming and attentive. The food is delicious, the rooms are comfortable, and the location is excellent.
Great stay
Had a lovely stay. Super efficient staff and very friendly. Will be using it as my default stay location for future stays in CT
👍 Liked
- • Had a lovely stay. Super efficient staff and very friendly. Will be using it as my default stay location for future stays in CT
Very noisy
Staff and hotel were great but VERY noisy at night until 4am. Complained and the staff on reception didn’t care. Shuttle bus drivers, two were lovely but the third watching social media on his phone while driving.
👍 Liked
- • Staff and hotel were great but VERY noisy at night until 4am. Complained and the staff on reception didn’t care. Shuttle bus drivers, two were lovely but the third watching social media on his phone while driving.
You are unlikely to get any sleep
The hotel has everything a great hotel should have, as well as very helpful staff. HOWEVER, it suffers a huge problem from the incredible noise from the bars and clubs at the corner of Pepper Street/Long Street. It starts at 10:00pm and booms through till 04:00am, every night! You will not get any sleep. Three of our group had to request room changes, which were honoured, BUT it made no difference. The booming music still kept us awake until around 04:30am, every single night. As much as it pains me, I’d say book somewhere else at least two blocks away from Long Street.
👍 Liked
- • The hotel has everything a great hotel should have, as well as very helpful staff. HOWEVER, it suffers a huge problem from the incredible noise from the bars and clubs at the corner of Pepper Street/Long Street. It starts at 10:00pm and booms through till 04:00am, every night! You will not get any sleep. Three of our group had to request room changes, which were honoured, BUT it made no difference. The booming music still kept us awake until around 04:30am, every single night. As much as it pains me, I’d say book somewhere else at least two blocks away from Long Street.
Stay at Pepperclub Hotel
Stunning service from the hotel! We thoroughly enjoyed everything the hotel had to offer! Thank you for the brilliant stay
👍 Liked
- • Stunning service from the hotel! We thoroughly enjoyed everything the hotel had to offer! Thank you for the brilliant stay
Not Worthy of a 5-Star Hotel
This hotel does not deserve to be rated as a 5-star hotel. My experience was extremely disappointing. I booked a specific room through Booking.com, but when I arrived I did not receive the room I had reserved. Instead, I was asked to wait at reception for more than three hours, and in the end they simply told me that there was nothing they could do. I went to the reception several times trying to solve the issue, but unfortunately they showed no interest at all in helping or even trying to find a solution. The attitude was very unprofessional and the staff were not friendly. The next day after the room was cleaned, they did not leave shampoo, coffee, or even towels. I had to call reception myself just to get these very basic things. The room was also very noisy at night because it faces the street, which made it hard to sleep. To be fair, the only two good things were the massage service and the breakfast, which were both excellent. Other than that, this was honestly one of the worst hotel experiences I have had in Cape Town, and I definitely do not recommend staying here
👍 Liked
- • This hotel does not deserve to be rated as a 5-star hotel. My experience was extremely disappointing. I booked a specific room through Booking.com, but when I arrived I did not receive the room I had reserved. Instead, I was asked to wait at reception for more than three hours, and in the end they simply told me that there was nothing they could do. I went to the reception several times trying to solve the issue, but unfortunately they showed no interest at all in helping or even trying to find a solution. The attitude was very unprofessional and the staff were not friendly. The next day after the room was cleaned, they did not leave shampoo, coffee, or even towels. I had to call reception myself just to get these very basic things. The room was also very noisy at night because it faces the street, which made it hard to sleep. To be fair, the only two good things were the massage service and the breakfast, which were both excellent. Other than that, this was honestly one of the worst hotel experiences I have had in Cape Town, and I definitely do not recommend staying here
Cape Town Cycle Event
We enjoyed the hospitality and staff support during our check in and check out. The breakfast was excellent and overall good service from all staff working at the hotel
👍 Liked
- • We enjoyed the hospitality and staff support during our check in and check out. The breakfast was excellent and overall good service from all staff working at the hotel
Excellent hotel and amazing service
Stand out service in this hotel - from check in to check out all was perfect and so incredibly friendly. Location is central - easy access to everywhere. Would definately stay again.
👍 Liked
- • Stand out service in this hotel - from check in to check out all was perfect and so incredibly friendly. Location is central - easy access to everywhere. Would definately stay again.
Great service, lovely hotel
I often stay here for work travel. Lovely central location, great friendly staff and service. The breakfast at the restaurant is divine!
👍 Liked
- • I often stay here for work travel. Lovely central location, great friendly staff and service. The breakfast at the restaurant is divine!
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