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Wyndham Grand Plaza Royale Hangzhou

★★★★★
Excellent

No.555,Feng Qi Road

About This Property

Luxurious Accommodation
Wyndham Hangzhou provides spacious rooms with free Wi-Fi and private balconies offering stunning views of the city or West Lake. The European-style rooms feature modern amenities including a flat-screen TV and en suite bathrooms with both bathtub and shower facilities.

Convenient Location
Situated near West Lake, the hotel is within walking distance of popular attractions like Duanqiao Canxue and a short drive from landmarks such as Lingyin Temple and Leifeng Pagoda. With easy access to public transportation, exploring Hangzhou is a breeze for guests staying at Wyndham Grand Plaza Royale.

Leisure and Dining Options
Guests can unwind at the fitness center, pool, or sauna, and indulge in delectable cuisine at Yin Hu Xuan Chinese Restaurant or other dining venues on-site. The hotel's elegant lobby, connected to a shopping center, and the Royale Ballroom with panoramic lake views, offer a touch of luxury to every stay.

To experience luxury and convenience in Hangzhou, book your stay at Wyndham Hangzhou now.

Why guests recommend it

Great locationFriendly staffComfortable rooms

Facilities & Services (61)

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center

Available Rooms

Select dates to check availability

Guest reviews

7.4
Good
185 reviews

Most recent

oil763
July 3, 2026
2.0
Fair

Avoid: Unhelpful Staff and Rooms in Desperate Need of Renovation

Terrible customer service and outdated facilities. The staff showed zero willingness to help guests. When I asked for directions to Starbucks, a staff member literally replied in English, 'I don't speak English,' and just brushed me off. They didn't even try to point the way or call someone who could speak English to help. Aside from the unacceptable service, the hotel itself is very old and desperately needs renovation. Very disappointing experience.

👍 Liked
  • Terrible customer service and outdated facilities. The staff showed zero willingness to help guests. When I asked for directions to Starbucks, a staff member literally replied in English, 'I don't speak English,' and just brushed me off. They didn't even try to point the way or call someone who could speak English to help. Aside from the unacceptable service, the hotel itself is very old and desperately needs renovation. Very disappointing experience.
Rebeka
June 22, 2026
10.0
Excellent

Incredible

Huge, beautiful, and very comfortable hotel. It has several restaurants and a Starbucks. The rooms are huge and very comfortable, with excellent beds. The location is wonderful near the lake and the main street. Wonderful breakfast.

👍 Liked
  • Huge, beautiful, and very comfortable hotel. It has several restaurants and a Starbucks. The rooms are huge and very comfortable, with excellent beds. The location is wonderful near the lake and the main street. Wonderful breakfast.
👎 Disliked
  • I found the rooms smelling of cigarettes. I changed rooms 3 times because of the cigarette smell and gave up because I realized they are all like that. The Chinese smoke everywhere (despite no smoking signs) and as the hotel has a lot of carpet, I believe it has absorbed, so there was no way. Slow wifi, but that's everywhere in China.
Gigi
June 6, 2026
10.0
Excellent

Mir Hasan Shaheel
June 2, 2026
6.0
Pleasant

It’s a very old hotel but not clean at all. It needs to be renovated.

Room size and view were good

👍 Liked
  • Room size and view were good
👎 Disliked
  • Carpet was not clean. Food was not good and not foreigners friendly.
Tan
May 24, 2026
8.0
Very Good

柏樺
May 24, 2026
10.0
Excellent

Rooms, bathroom, balcony are super large and comfortable, very convenient location, near Wulin Night Market, close to West Lake and Broken Bridge, take bus 7 to Lingyin Temple, highly recommended 😆

👍 Liked
  • Rooms, bathroom, balcony are super large and comfortable, very convenient location, near Wulin Night Market, close to West Lake and Broken Bridge, take bus 7 to Lingyin Temple, highly recommended 😆
👎 Disliked
  • Great room rates make it excellent~
David
May 13, 2026
10.0
Excellent

Arnaud
May 7, 2026
9.0
Excellent

Good

Good

👍 Liked
  • Good
👎 Disliked
  • Good
Pavel
April 24, 2026
8.0
Very Good

jose vicente
April 20, 2026
1.0
Fair

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