Shangri-La Guilin
111 Huan Cheng Bei Er Road, close by East Li River
About This Property
Luxurious Garden Oasis
Recreational Paradise: Enjoy the 11,000-sqm garden with a Kids Club, Organic Farm, Game Lounge, and Mini Zoo for endless fun and relaxation.
Convenient Location: Just a short drive from Guilin city center, Reed Flute Cave, and Xiangshan Scenic Area, making sightseeing a breeze.
Elegant Accommodations: Relax in well-equipped rooms with air conditioning, satellite TV, and a choice of pillows, ensuring a comfortable stay.
Immerse yourself in the beauty of Guilin at Shangri-La Hotel, where luxury meets nature. Book now for an unforgettable experience.
Facilities & Services (79)
Available Rooms
No rooms available for the selected dates
Based on 100 reviews
Guest Reviews
Sangri-la siempre es garantía ode calidad y buen servicio. Perfecto.
Sangri-la siempre es garantía ode calidad y buen servicio. Zonas comunes amplias . Habitaciones cómodas. Desayuno buffet completo. Buen servicio y atención del personal.
👍 Liked
- • Sangri-la siempre es garantía ode calidad y buen servicio. Zonas comunes amplias . Habitaciones cómodas. Desayuno buffet completo. Buen servicio y atención del personal.
Very good Hotel in Guilin, an excellent option for Traveling to this wonderful place
The hotel is very modern, beautiful, with very good and big rooms, excellent views of the nature, very good bathroom and a very quiet and relaxing ambience. The staff was attentive and kind. The dining room has tasty food . The breakfast experience was a little bid disapointing but in general was ok
👍 Liked
- • The hotel is very modern, beautiful, with very good and big rooms, excellent views of the nature, very good bathroom and a very quiet and relaxing ambience. The staff was attentive and kind. The dining room has tasty food . The breakfast experience was a little bid disapointing but in general was ok
👎 Disliked
- • More food alternatives in the breakfast for tourists coming from mediterranean countries.
Amazing experience stay with the hotel! Everything is excellent!
Every thing is excellent!
👍 Liked
- • Every thing is excellent!
Everything was really excellent. The staff were very friendly and helpful. We were looking to book train tickets for our next trip and they helped us a lot.
👍 Liked
- • Everything was really excellent. The staff were very friendly and helpful. We were looking to book train tickets for our next trip and they helped us a lot.
👎 Disliked
- • Their buffet breakfast is good of course but the meal could have been more international
اثاث مستهلك جدا وقديييم وكاني في فندق غير شانغريلا وهذا فعلا شي غريب !!! التواصل كان شي صعب مع الموظفين ليس تقصير منهم ولكن اللغه ضعيفه الفطور مقبول تقريبا يعني محدود
👍 Liked
- • اثاث مستهلك جدا وقديييم وكاني في فندق غير شانغريلا وهذا فعلا شي غريب !!! التواصل كان شي صعب مع الموظفين ليس تقصير منهم ولكن اللغه ضعيفه الفطور مقبول تقريبا يعني محدود
Great value for money, great service, great breakfast and close to everything!
An amazing property that exceeded our expectations!
👍 Liked
- • An amazing property that exceeded our expectations!
After changing room, we had a better outlook view. Hotel itself is not located in city centre so need to get taxi to go anywhere but transportation is close to high speed rail
👍 Liked
- • After changing room, we had a better outlook view. Hotel itself is not located in city centre so need to get taxi to go anywhere but transportation is close to high speed rail
👎 Disliked
- • Nothing around the hotel
Lindo jardín y linda pieza
👍 Liked
- • Lindo jardín y linda pieza
Excellent hotel will come back again.
Great room, great breakfast, and very nice atmosphere especially given the huge private garden. Thanks to Lily Wan for the lovely guide to the mini zoo!
👍 Liked
- • Great room, great breakfast, and very nice atmosphere especially given the huge private garden. Thanks to Lily Wan for the lovely guide to the mini zoo!
Exceptional value for money. Good Choi e of food in evening buffet. Spacious rooms.
👍 Liked
- • Exceptional value for money. Good Choi e of food in evening buffet. Spacious rooms.
👎 Disliked
- • Breakfast room was packed and chaotic.
満足
スタッフが親切
👍 Liked
- • スタッフが親切
👎 Disliked
- • なし
Exceptional and will most definitely return again.
Super friendly and helpful staff members, especially the porters, I felt so welcomed when they showed me to my room. The breakfast was exceptional, lots of variety and local specialities. Love the interiors, the resort has a lot of space for outdoor walks and activities with kids.
👍 Liked
- • Super friendly and helpful staff members, especially the porters, I felt so welcomed when they showed me to my room. The breakfast was exceptional, lots of variety and local specialities. Love the interiors, the resort has a lot of space for outdoor walks and activities with kids.
👎 Disliked
- • Rooms were slightly outdated and could do with a bit of refurb, but understand this hotel is a staple piece of GuiLin and has been around since the beginning of times.
Absolut empfehlenswert
Zimmer und Aussicht auf die Berge war genial. Ausgezeichneter Massage- Bereich. Schönes Hallenbad.
👍 Liked
- • Zimmer und Aussicht auf die Berge war genial. Ausgezeichneter Massage- Bereich. Schönes Hallenbad.
👎 Disliked
- • Beim Buffetdinner war der Weisswein schon ausgetrunken, weil wir erst gegen Ende der Dinnerzeit kamen. Das Essen selbst war sehr lecker.
Guilin ist in jedem fall eine Reise wert! wunderschöne Natur, Landschaft etc
klassisches Hotel, etwas in die Jahre gekommen aber gut gepflegt
👍 Liked
- • klassisches Hotel, etwas in die Jahre gekommen aber gut gepflegt
👎 Disliked
- • Service personal vor allem im Restaurant nicht gut trainiert. sehr wenig Grundkenntnisse in englisch - für ein internationales Hotel in der Kategorie auch in China hilfreich.
Sangri- La, sempre una garanzia
Tutto. Ottimo il buffet alla sera. Spazi tenuti molto bene. Stanza ampia. Tutto ok
👍 Liked
- • Tutto. Ottimo il buffet alla sera. Spazi tenuti molto bene. Stanza ampia. Tutto ok
👎 Disliked
- • Una piccola incomprensione all’arrivo per la stanza ma tutto si è risolto,per il meglio come nella tradizione della catena Sangri La per l’attenzione nei confronti del cliente
Super Anlage. Wir haben sehr schöne Tage gehabt
Sehr schöne und bequeme Anlage. Nach einem Tag mit einem vollen Programm kann man sich sehr gut erholen.
👍 Liked
- • Sehr schöne und bequeme Anlage. Nach einem Tag mit einem vollen Programm kann man sich sehr gut erholen.
👎 Disliked
- • Personal war nicht zu mit Englisch sehr vertraut. Das Frühstück war qualitativ sehr gut. Die Räumlichkeit war etwas eng.
Location
👍 Liked
- • Location
👎 Disliked
- • Nothing to eat for breakfast for non-Chinese people
Location, room size, house keeping.
👍 Liked
- • Location, room size, house keeping.
👎 Disliked
- • Interiors a bit outdated. Needs upgradation.
The room was generally nice, but unfortunately, I found hair on the bed sheets when I checked in. It made me feel that the cleanliness could be improved. I hope the hotel pays more attention to room hygiene, as the rest of the environment and service were quite good.
👍 Liked
- • The room was generally nice, but unfortunately, I found hair on the bed sheets when I checked in. It made me feel that the cleanliness could be improved. I hope the hotel pays more attention to room hygiene, as the rest of the environment and service were quite good.
Would like come back.stunning property
Superb location and ambience and facilities. Garden was awesome.
👍 Liked
- • Superb location and ambience and facilities. Garden was awesome.
Staff was nice, Lily who worked outside was super friendly.
👍 Liked
- • Staff was nice, Lily who worked outside was super friendly.
Great location, very friendly staff, good service. We had booked lounge access and the breakfast there was in a pleasantly quiet environment
👍 Liked
- • Great location, very friendly staff, good service. We had booked lounge access and the breakfast there was in a pleasantly quiet environment
Guilin
La cama era súper grande y súper confortable
👍 Liked
- • La cama era súper grande y súper confortable
الفندق بشكل عام جيد جدا التكييف بااارد 👍 طاقم الفندق خدوم جدا
👍 Liked
- • الفندق بشكل عام جيد جدا التكييف بااارد 👍 طاقم الفندق خدوم جدا
👎 Disliked
- • وجود خيوط العنكبوت بثرية الغرف الحمام تصميمه نوعا ما قديم
Muchos servicios, pero todos de pago
Las vistas desde la habitación son espectaculares, sin duda lo mejor de la estancia. Desayuno con variedad y cantidad.
👍 Liked
- • Las vistas desde la habitación son espectaculares, sin duda lo mejor de la estancia. Desayuno con variedad y cantidad.
👎 Disliked
- • - Cobran por los flotadores para la piscina, que cuestan apenas 1 €. - La piscina exterior abre a las 15:00, por lo que no se puede usar por la mañana, y además obligan a usar gorro y gafas, que también hay que pagar. - Elegimos este hotel porque viajábamos con un niño y buscábamos actividades para él, pero todas las actividades son de pago, lo que hace que un hotel ya caro no incluya prácticamente nada. - En el lobby hay una zona amplia con sillones, pero solo puedes sentarte si consumes, por lo que no hay un espacio tranquilo para usar el portátil o la tablet.
L’hôtel était très bien tenu et pratique pour une nuit de passage
👍 Liked
- • L’hôtel était très bien tenu et pratique pour une nuit de passage
👎 Disliked
- • L’établissement est immense et plus adapté aux groupes touristiques plutôt qu’aux couples de passage
Bellissimo ma con delle difficoltà per chi è straniero
Struttura eccezionale, veramente bella, e camere con vista stupenda sulla vallata di Guilin. Ristorante ottimo, colazione eccellente, tutto molto bello.
👍 Liked
- • Struttura eccezionale, veramente bella, e camere con vista stupenda sulla vallata di Guilin. Ristorante ottimo, colazione eccellente, tutto molto bello.
👎 Disliked
- • Ci sembra assurdo che una struttura di questo livello non riesca a fornire ai turisti informazioni basilari sulle attività da fare in citta. Ci hanno rimandato al banchetto delle escursioni, in cui hanno mostrato reticenza a darci informazioni perché o fai il tour organizzato con loro oppure non ti danno una mano a capire, banalmente, come arrivare a Yangshuo. Stessa cosa alla reception in cui ci hanno risposto "non conosciamo bene yangshuo", cosa che onestamente mi sembra assurda. Su questo si potrebbe migliorare perché una struttura 5 stelle dovrebbe essere un punto di riferimento anche da questo punto di vista, invece ci siamo sentiti soli. Altra cosa, mentre cercavamo di pranzare nella lobby un gruppo di bambini ci ha quasi assalito, disturbandoci per toccare il nostro viso/capelli, salirci in braccio, mettere i piedi sul tavolo e altro. Non se ne andavano più. Dei genitori non c'era traccia, erano completamente da soli e siamo rimasti in difficoltà. Abbiamo chiesto alle hostess di sala di aiutarci ma nemmeno loro sono state in grado di mandarle via. Io capisco che un turista straniero agli occhi di un bambino cinese può essere curioso, ma non siamo dei pupazzi e se scelgo una struttura di questo tipo mi aspetto di stare in pace almeno a pranzare, e non di ritrovarmi gruppi di bambini che mi disturbano completamente lasciati soli dai genitori. Questo l'hotel non dovrebbe permetterlo, sembrava di stare in un asilo.
Given that Shangri-la allows for some of its property to be run in such a neglected manner, this is our last stay with t
Restaurant open until late and good size of the outside space.
👍 Liked
- • Restaurant open until late and good size of the outside space.
👎 Disliked
- • It is a dated venue in a need of refurbishment. It is ok and leavable, but the current status does not qualify for 5* luxury. More 3 to 4 star (at stretch) rating. Furthermore, it he outside pool stays closed until 15:00 for no reason whatsoever.
Très bel hôtel
Hôtel familial et confortable. Les chambres sont belles. Le petits déjeuner est bon et varié. La vue sur les pains de sucre est magnifique.
👍 Liked
- • Hôtel familial et confortable. Les chambres sont belles. Le petits déjeuner est bon et varié. La vue sur les pains de sucre est magnifique.
Non c’entra niente rispetto agli altri Shangri-La. Struttura vecchissima, credo sia fermo agli anni 80. Le camere sicura
Il servizio spa e la massaggiatrice molto competente
👍 Liked
- • Il servizio spa e la massaggiatrice molto competente
👎 Disliked
- • Struttura vecchissima e non curata da anni ormai
Carpet is old looking and need to be clean
👍 Liked
- • Carpet is old looking and need to be clean
Heerlijk hotel!
👍 Liked
- • Heerlijk hotel!
👎 Disliked
- • -
Great value for money!
Fantastic Concierge Service (Alex), nice lounge
👍 Liked
- • Fantastic Concierge Service (Alex), nice lounge
👎 Disliked
- • The normal breakfast room was standard, a bit noisy.
Hotel muy recomendable
👍 Liked
- • Hotel muy recomendable
مريحه
الموظفين
👍 Liked
- • الموظفين
👎 Disliked
- • الغرفه اللي اخذتها لعيالي كان فيها ريحة عفن قويه وريحه دخان اما غرفتي كانت ريحتها كويسه
Nice swimming pool: pleasant water temperature. Good gym, Ping pong room. Good breakfast, a lot of local and western food to choose from.
👍 Liked
- • Nice swimming pool: pleasant water temperature. Good gym, Ping pong room. Good breakfast, a lot of local and western food to choose from.
👎 Disliked
- • Hotel is big, and breakfast room is big too... and sometime is noisy and crowded. No big issue anyway. Breakfast is good ... could be great increasing quality on croissants and coffee quality (this is from western point of view). Avoid the travel agency at the hotel lobby (not run by the hotel, but it is in the lobby...): asked for prices and decided to go by myself: saved a lot of money! (beware, in Guilin, you, as a tourist, will be overcharged sooner or later, but at least try your best!... but is is another story!)
Outstanding hotel, the best choice you can make
This was one of the most outstanding hotels I have ever stayed in. The pool and spa facilities stayed open until 10 or 11PM, which is so unique. We had the sauna and large hot tub to ourselves in the ladies changing room. It was an amazing thing to have after a long rainy day around Guilin. The hotel is beautiful, you get a firm and a soft pillow, and there are loads of tiny luxuries that make your stay the most relaxing you can imagine. The breakfast variety, quality and presentation was outstanding. I thin this hotel offers fantastic value for money, if in doubt, go ahead, treat yourself!
👍 Liked
- • This was one of the most outstanding hotels I have ever stayed in. The pool and spa facilities stayed open until 10 or 11PM, which is so unique. We had the sauna and large hot tub to ourselves in the ladies changing room. It was an amazing thing to have after a long rainy day around Guilin. The hotel is beautiful, you get a firm and a soft pillow, and there are loads of tiny luxuries that make your stay the most relaxing you can imagine. The breakfast variety, quality and presentation was outstanding. I thin this hotel offers fantastic value for money, if in doubt, go ahead, treat yourself!
Excellent breakfast, lovely property location. Had a comfortable stay.
👍 Liked
- • Excellent breakfast, lovely property location. Had a comfortable stay.
度假、旅游的好选择。
酒店装饰华丽、典雅、大方。早餐丰富多样、具有本地特色。员工热情、友好。值得推荐。
👍 Liked
- • 酒店装饰华丽、典雅、大方。早餐丰富多样、具有本地特色。员工热情、友好。值得推荐。
Go-kart was enjoyable for kids, the staff are excellent and go the extra mile (drop off area, counter staff and dough fritter chef), nice compound with nature. The dough fritters are the best, kudos to the chef!
👍 Liked
- • Go-kart was enjoyable for kids, the staff are excellent and go the extra mile (drop off area, counter staff and dough fritter chef), nice compound with nature. The dough fritters are the best, kudos to the chef!
👎 Disliked
- • Facilities are quite dated and bitten by mosquitoes in the room. Not all staff are well versed in English.
Not recomended
Big room and nice balcony
👍 Liked
- • Big room and nice balcony
👎 Disliked
- • In the reception of 5 stars hotel no english speakers! Everything very old and need renovation
Best views of Guilin
Amazing views form the rooms of Guilin... for me one of the best views in the town. The facilities are super complet, wonderful pace to be with kids becaus they have a mini zoo and a kid park inside the hotel. The breakfast very good.
👍 Liked
- • Amazing views form the rooms of Guilin... for me one of the best views in the town. The facilities are super complet, wonderful pace to be with kids becaus they have a mini zoo and a kid park inside the hotel. The breakfast very good.
👎 Disliked
- • Nothing
We were happy.
Club lounge food was exceptional, with many items to choose. Dimsum at Shang Palace was delicious, with good service especially by Ms. Tina Nong. We enjoyed watching sunset from our west facing river view room. The hotel garden was spacious and well kept.
👍 Liked
- • Club lounge food was exceptional, with many items to choose. Dimsum at Shang Palace was delicious, with good service especially by Ms. Tina Nong. We enjoyed watching sunset from our west facing river view room. The hotel garden was spacious and well kept.
👎 Disliked
- • Breakfast was quite disappointing comparing to other Shangri-la we used to stay.
Had an amazing stay. The room, food, facilities were amazing. The playground and the mini zoo were well maintained. 2 staffs by the name of 李金花 and 万小凤 were particular friendly and helpful. 👍👍
👍 Liked
- • Had an amazing stay. The room, food, facilities were amazing. The playground and the mini zoo were well maintained. 2 staffs by the name of 李金花 and 万小凤 were particular friendly and helpful. 👍👍
The staff were exceptionally good
👍 Liked
- • The staff were exceptionally good
Great staff in a tired facility
We love the Shangri-La brand but were disappointed with several aspects of our visit to Guilin. 1) The pool was closed for maintenance. If we had known ahead of time, we wouldn’t have booked. 2) No bathroom scales. 3) very few outlets and ancient tech support. 4) The facility is showing its age. TV old and small. Staff, however, was superb!
👍 Liked
- • We love the Shangri-La brand but were disappointed with several aspects of our visit to Guilin. 1) The pool was closed for maintenance. If we had known ahead of time, we wouldn’t have booked. 2) No bathroom scales. 3) very few outlets and ancient tech support. 4) The facility is showing its age. TV old and small. Staff, however, was superb!
较为一般的入住体验
有花园
👍 Liked
- • 有花园
👎 Disliked
- • 有好几位工作人员好像根本没有经过培训一样不懂得如何工作，态度很差。卫生状况较为一般，地理位置也不在主要中心地区。
Friendly staff, nice view (River view room). Indoor Pool
👍 Liked
- • Friendly staff, nice view (River view room). Indoor Pool
👎 Disliked
- • Breakfast variety can be improved, Hotel works with tour buses can get very bussy at the buffet,, large noisy Breakfast room.
It was a great Easter holiday getaway to celebrate great occasions.
6th lounge Kids playroom
👍 Liked
- • 6th lounge Kids playroom
👎 Disliked
- • The outdoor pool was closed The indoor pool had too many rules
Om Ni har möjlighet att åka till Guilin. Gör det! Fantastisk stad med fantastiska omgivningar.
Frukosten och middagen i Loungen. Personalen där var fantastiska.
👍 Liked
- • Frukosten och middagen i Loungen. Personalen där var fantastiska.
👎 Disliked
- • Inte aktuellt.
Overall a great property with large comfortable rooms and simply fabulous views!
Breakfast was extensive but with relatively limited and average western options.
👍 Liked
- • Breakfast was extensive but with relatively limited and average western options.
👎 Disliked
- • Outdoor swimming pool closed long term.
Good stay, need to work on English speaking staff
Beautiful views, spacious Room, beautiful garden and great location
👍 Liked
- • Beautiful views, spacious Room, beautiful garden and great location
👎 Disliked
- • No one spoke English, we were not informed of pool closure and busineaa lounge clousure during half of our stay
מלון 5 כוכבים ברמה בונונית
עמוסה רועשת
👍 Liked
- • עמוסה רועשת
Better if there could be more coffee machines at breakfast restaurant. The queuing time is quite long during peak hours
Location, cleanliness, friendliness
👍 Liked
- • Location, cleanliness, friendliness
👎 Disliked
- • Keycards are swipe-types which are outdated and always malfunction. The cards cut for one of our rooms were not working after check-in, so we had to walk all the way back to front desk to re-cut after testing at the room, which is far.
Over all it’s not too bad if u want some peace
Decor
👍 Liked
- • Decor
👎 Disliked
- • A bit far out from town
Best hotel in Guilin 。
Special thanks to 王振山 and 王珺 as they do their best to assist their guests all they can.
👍 Liked
- • Special thanks to 王振山 and 王珺 as they do their best to assist their guests all they can.
No one spoke English. Poor breakfast and dinner
👍 Liked
- • No one spoke English. Poor breakfast and dinner
Very pleasant
A class above first
👍 Liked
- • A class above first
👎 Disliked
- • None
入住香格里拉就如回家的感觉，放心安心！
和家人来桂林旅游，荣幸地入住了香格里拉大酒店。大堂前台担当小唐女士服务热情专业。带客人和蔼可亲入住说明清楚。让我们感受到香格里拉酒店不愧是一个超五星级管理的酒店。让我们能入住安心，开启了愉快的桂林阳朔之旅。酒店的自助早餐，秉承香格里拉的丰富美食。更惊喜的是在小动物眼里看到了孔雀开屏美景下次来桂林还会首选香格里拉大酒店入住。
👍 Liked
- • 和家人来桂林旅游，荣幸地入住了香格里拉大酒店。大堂前台担当小唐女士服务热情专业。带客人和蔼可亲入住说明清楚。让我们感受到香格里拉酒店不愧是一个超五星级管理的酒店。让我们能入住安心，开启了愉快的桂林阳朔之旅。酒店的自助早餐，秉承香格里拉的丰富美食。更惊喜的是在小动物眼里看到了孔雀开屏美景下次来桂林还会首选香格里拉大酒店入住。
👎 Disliked
- • 希望再接再厉，创造辉煌。
Very helpful staff, go beyond their duties, in order to assist you!
👍 Liked
- • Very helpful staff, go beyond their duties, in order to assist you!
A place with very nice view on the lake. provided very nice breakfast at a large sitting area.
👍 Liked
- • A place with very nice view on the lake. provided very nice breakfast at a large sitting area.
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