W Santiago
Isidora Goyenechea, 3000
About This Property
Contemporary Luxury Design
Discover W Santiago, a modern interpretation of luxury in Santiago that seamlessly blends the city's boldness with its natural beauty, offering a unique and vibrant experience.
Sophisticated Location
Nestled in the upscale neighborhood of El Golf, W Santiago is perfectly situated in the heart of Santiago's financial and entertainment district, providing easy access to the city's attractions and a vibrant local scene.
Unparalleled Amenities
Indulge in spacious, luxury guest rooms with stunning views of the Andes Mountains, savor exquisite dining at award-winning restaurants, unwind at the rooftop bar with panoramic mountain views, and rejuvenate at the high-end gym - all at W Santiago, your ultimate destination.
Experience the extraordinary at W Santiago. Book now for an unforgettable stay.
Why guests recommend it
Facilities & Services (89)
Available Rooms
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Guest reviews
Most recent
Great
The good predisposition of the Sta
👍 Liked
- • The good predisposition of the Sta
Location
👍 Liked
- • Location
👎 Disliked
- • Bath water a bit cold and the toilet had problems and the curtain didn't close completely, letting light in in the morning
Almost everything.....high level
👍 Liked
- • Almost everything.....high level
👎 Disliked
- • The lack of balconies.....
Grade 10
Beautiful, modern, clean, fragrant hotel, truly 5 stars, we have stayed in several 5-star hotels that did not meet expectations, this one truly worthy of 5 stars
👍 Liked
- • Beautiful, modern, clean, fragrant hotel, truly 5 stars, we have stayed in several 5-star hotels that did not meet expectations, this one truly worthy of 5 stars
👎 Disliked
- • There is nothing we didn't like
Below expectations.
Excellent facilities as per a 5-star hotel. Food options really nice. Room lovely.
👍 Liked
- • Excellent facilities as per a 5-star hotel. Food options really nice. Room lovely.
👎 Disliked
- • Really was let down by exceptionally poor breakfast service (consistently over 4 mornings across 2 stays) with severe lack of staff meaning guests had to "hunt" down a staff member for eggs or coffees but still 10% tip included on bills. Several times the only interaction with staff was to receive the bill to sign. Hotel is strangely set up with inconvenient lift banks 1 to get to level 4 then a walk to access next lifts to rooms. Got very tired of the switch every time.
Amazing Hotel in Central Santiago
The hotel was in a great location in central Santiago in a high-end business and residential area. Many restaurants were on the same street too and in the lower level of the hotel. Check-in was fairly easy (please note this W Hotel only accepts credit cards-not debit). The room was exceptional and a huge suite with a dining room, two bathrooms, large living room, and an enormous bedroom. The only drawback was the shower and tub were open without privacy which could pose a problem for non-couples staying in the room. Room service was also excellent and fast even though limited on items to choose. The room also had a great view of the park below and the snow-capped mountains in the distance. The room was extremely clean too. Laundry service also excellent and returned the same day. The rooftop bar was a happening place with a DJ and great bartenders and amazing cocktails. The breakfast buffet also ample and eggs cooked to order to your liking. Coffee was bitter though every day. The concierge Ana was world-class and assisted us with tour drivers and transportation and any other needs via WhatsApp messaging. Everyone was friendly at the hotel. I highly recommend this hotel to anyone in Santiago for business or vacation. I certainly would return.
👍 Liked
- • The hotel was in a great location in central Santiago in a high-end business and residential area. Many restaurants were on the same street too and in the lower level of the hotel. Check-in was fairly easy (please note this W Hotel only accepts credit cards-not debit). The room was exceptional and a huge suite with a dining room, two bathrooms, large living room, and an enormous bedroom. The only drawback was the shower and tub were open without privacy which could pose a problem for non-couples staying in the room. Room service was also excellent and fast even though limited on items to choose. The room also had a great view of the park below and the snow-capped mountains in the distance. The room was extremely clean too. Laundry service also excellent and returned the same day. The rooftop bar was a happening place with a DJ and great bartenders and amazing cocktails. The breakfast buffet also ample and eggs cooked to order to your liking. Coffee was bitter though every day. The concierge Ana was world-class and assisted us with tour drivers and transportation and any other needs via WhatsApp messaging. Everyone was friendly at the hotel. I highly recommend this hotel to anyone in Santiago for business or vacation. I certainly would return.
Good infrastructure, service in decline. Not worth the cost.
The infrastructure is very good. I was in a large room with a terrace, good views, and amenities. Very well located.
👍 Liked
- • The infrastructure is very good. I was in a large room with a terrace, good views, and amenities. Very well located.
👎 Disliked
- • The staff is very inattentive for a hotel of this level, disappointing. The breakfast is poor, it has declined a lot compared to the past. In summary, they maintain good infrastructure but have lost a lot of quality in service, giving the feeling that they are cutting costs.
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