W Miami
485 Brickell Avenue, Miami, Florida, 33131
About This Property
Experience modern luxury at W Miami, where comfort meets sophistication in the heart of the city.
Recreational Excellence
Dive into relaxation with our stunning outdoor pool or unwind on the rooftop terrace while soaking in breathtaking views. The lush garden provides a serene escape amidst the bustling urban landscape.
Culinary Delights
Savor delicious meals at Panther Coffee or grab a quick snack at our coffee shop. Don’t miss our hearty full breakfasts served daily, fueling your Miami adventures from 7:00 AM to 11:00 AM.
Convenient Amenities
Enjoy seamless connectivity with complimentary Wi-Fi and take advantage of our multilingual staff and concierge services. With ample meeting spaces, we are also the ideal venue for your next event in Miami.
Elevate your stay at W Miami and book your room today for an unforgettable experience!
Why guests recommend it
Facilities & Services (42)
Available Rooms
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Guest reviews
Most recent
Unpleasant
Location
👍 Liked
- • Location
👎 Disliked
- • The multiple unnecessary charges on my credit card. Rude manager who is unwilling to help with reservation. Will not stay there again
👎 Disliked
- • Lack of cleanliness in the rooms
Disappointing
The location
👍 Liked
- • The location
👎 Disliked
- • Very disappointed with our stay. The pool, which was an important criterion in our booking choice, remained closed all week. We were told it would reopen on the weekend, but in the end, we were informed of an incident and a lack of communication. Finally, we realized around 6 pm that it had actually been opened, which reinforced our frustration with the lack of clear information. In addition, there was a lot of construction work in the hotel with significant noise disturbances, which affected the comfort of the stay. Too bad, as it did not match the expected experience.
Great stay before cruise
Stayed at the W the night before a cruise and I have to say it was amazing. The staff were incredibly friendly and nice and were so kind. When I shared at check-in I was taking a cruise they immediately gave me a late check-out so I didn't have to rush or leave the room early. They are doing work on the outside of the building but the product inside is still great.
👍 Liked
- • Stayed at the W the night before a cruise and I have to say it was amazing. The staff were incredibly friendly and nice and were so kind. When I shared at check-in I was taking a cruise they immediately gave me a late check-out so I didn't have to rush or leave the room early. They are doing work on the outside of the building but the product inside is still great.
Great
Rony is so attentive and provides good service at valet
👍 Liked
- • Rony is so attentive and provides good service at valet
Excellent stay
Very spacious room, comfortable, clean.
👍 Liked
- • Very spacious room, comfortable, clean.
👎 Disliked
- • Expensive parking per night (53 USD)
Pictures on the website are nicer than the real thing
I burned 73,000 points to stay one night at this hotel so I had very high expectations! To be perfectly honest it was just OK. All of the pictures on their website give the impression that you will get a water view. That is NOT the case. Even though I asked for a water view I was given a city view and when I asked why, they told me it’s because I was using points so that's all I could get. Disappointing! The rooftop pool was very nice but only open on weekends because closed the buildings surrounding this location (and I believe this location itself) all seem to be under construction. It’s an eyesore honestly. I requested an early check-in as we had just gotten off a cruise ship and wanted to relax and settle in.. arrived at 10:30 am, and despite being a Gold Elite member, we didn’t get a room until after 1 PM. I understand check-in is 4 PM but I had hoped they’d do. The room was nice, clean, and the bed was comfortable. Thankfully, we were on a higher floor because the noise from the road below made going on the balcony unbearable. Lots of honking and revving engines. With the door closed we didn’t hear a lot of noise being up that high so I would advise against getting a lower floor. We had a lovely meal at the on-site restaurant and the food and service were terrific, so that’s one good thing I can say. For the cost I should’ve stayed at the JW.
👍 Liked
- • I burned 73,000 points to stay one night at this hotel so I had very high expectations! To be perfectly honest it was just OK. All of the pictures on their website give the impression that you will get a water view. That is NOT the case. Even though I asked for a water view I was given a city view and when I asked why, they told me it’s because I was using points so that's all I could get. Disappointing! The rooftop pool was very nice but only open on weekends because closed the buildings surrounding this location (and I believe this location itself) all seem to be under construction. It’s an eyesore honestly. I requested an early check-in as we had just gotten off a cruise ship and wanted to relax and settle in.. arrived at 10:30 am, and despite being a Gold Elite member, we didn’t get a room until after 1 PM. I understand check-in is 4 PM but I had hoped they’d do. The room was nice, clean, and the bed was comfortable. Thankfully, we were on a higher floor because the noise from the road below made going on the balcony unbearable. Lots of honking and revving engines. With the door closed we didn’t hear a lot of noise being up that high so I would advise against getting a lower floor. We had a lovely meal at the on-site restaurant and the food and service were terrific, so that’s one good thing I can say. For the cost I should’ve stayed at the JW.
Confirmed Suite, Zero Accountability
Absolutely unacceptable. We booked a suite at the W Hotel Miami well in advance and received full confirmation for the room. After traveling to the hotel, excited for what was supposed to be a premium stay, we were told at check-in that the suite we had booked and confirmed was not actually available. No prior notice. No courtesy call or email. Just a shrug at the front desk. When we asked to be placed in a comparable room, the staff told us we would need to book online. Let that sink in. We were standing in the lobby of the hotel, confirmed reservation in hand, and the front desk staff directed us to go book a room on the internet. At a luxury hotel. That we had already booked. No upgrade was offered. No effort was made to find an alternative. No manager stepped in to make things right. The front desk staff were dismissive, unhelpful, and frankly rude. There was zero sense of urgency or accountability for their mistake. We were treated like an inconvenience rather than guests who had paid for a high-end suite. This is not a budget motel. This is a W Hotel. The entire brand is built on the promise of a stylish, elevated experience. What we got instead was a masterclass in how to lose loyal customers. If you cannot honor a confirmed reservation for a suite, the absolute bare minimum is to resolve the situation on the spot with professionalism and a genuine effort to make it right. The W Miami failed on every single count. Save your money and book somewhere that actually values your business. We will not be returning.
👍 Liked
- • Absolutely unacceptable. We booked a suite at the W Hotel Miami well in advance and received full confirmation for the room. After traveling to the hotel, excited for what was supposed to be a premium stay, we were told at check-in that the suite we had booked and confirmed was not actually available. No prior notice. No courtesy call or email. Just a shrug at the front desk. When we asked to be placed in a comparable room, the staff told us we would need to book online. Let that sink in. We were standing in the lobby of the hotel, confirmed reservation in hand, and the front desk staff directed us to go book a room on the internet. At a luxury hotel. That we had already booked. No upgrade was offered. No effort was made to find an alternative. No manager stepped in to make things right. The front desk staff were dismissive, unhelpful, and frankly rude. There was zero sense of urgency or accountability for their mistake. We were treated like an inconvenience rather than guests who had paid for a high-end suite. This is not a budget motel. This is a W Hotel. The entire brand is built on the promise of a stylish, elevated experience. What we got instead was a masterclass in how to lose loyal customers. If you cannot honor a confirmed reservation for a suite, the absolute bare minimum is to resolve the situation on the spot with professionalism and a genuine effort to make it right. The W Miami failed on every single count. Save your money and book somewhere that actually values your business. We will not be returning.
Weak
Soft bed
👍 Liked
- • Soft bed
👎 Disliked
- • Poor cleanliness and windows that do not seal completely. A lot of noise from the street
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