Hilton Grand Vacations Club Grand Waikikian Honolulu
1811 Ala Moana Boulevard
About This Property
Luxurious All-Suite Accommodations
Experience the ultimate comfort in our fully-equipped suites with kitchens, spacious living areas, and soaking tubs.
Resort-Style Amenities
Indulge in 4 outdoor pools, a full-service spa, and state-of-the-art fitness center. Perfect for relaxation and recreation.
Dining Excellence
Savor delicious meals at our on-site restaurants, from fresh breakfasts at Rainbow Lanai to romantic dinners at Bali by the Sea.
Immerse yourself in luxury and convenience at Grand Waikikian by Hilton Grand Vacations Club Grand Waikikian Honolulu. Book now for an unforgettable stay!
Why guests recommend it
Facilities & Services (102)
Available Rooms
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Guest reviews
Most recent
Was amazing. Everything was great experience our family enjoyed every moment we will go back for sure with more people
we can’t say enough how much we love it orchids enjoy it. It was amazing experience. We will be back of course was our family group. Thank you so much for everyone
👍 Liked
- • we can’t say enough how much we love it orchids enjoy it. It was amazing experience. We will be back of course was our family group. Thank you so much for everyone
First Stay with Hilton Grand Vacations: A Mediocre Experience. Memorable Staff and a Good Location
We stayed at Hilton Grand Waikikian at Hilton Hawaiian Village for the first time using our Hilton Grand Vacations timeshare points. Booking with HGV points wasn't the easiest process, but we were able to reserve a 2-bedroom Ocean View unit. Overall, we had a pleasant stay. The unit was spacious enough for our family of four, and the full kitchen and amenities made it easy to prepare meals during our vacation. While the room was advertised as an Ocean View, it felt more like a partial ocean view, which was a little disappointing. I was especially looking forward to enjoying the Friday night fireworks from our room, but the view wasn't as open as I had hoped. The unit showed some normal wear and tear, and housekeeping could be improved. When we checked in, there were crumbs left on the floor, suggesting the room hadn't been cleaned as thoroughly as expected. For guests staying a full week, it would also be nice if housekeeping service were offered more than once every seven days. The entire HIlton Village hotels and resorts had one small gym. It was so busy, machines were broken, this was not good at all. Although the staff were often very busy, several team members made a lasting impression. David, who checked us in late at night, was warm, courteous, and took the time to explain everything clearly. Jay and Mose at the bell desk were consistently the highlight of the lobby. They always greeted guests with a smile and genuinely asked how everyone was doing, creating a welcoming atmosphere every time we walked by. Linh, who assisted us with checkout, was wonderful. She patiently answered my questions about an upcoming stay in January and was extremely helpful. On July 4, a Japanese manager (wearing distinctive red, white, and blue earrings) kindly approved a one-hour late checkout after two front desk agents were unable to accommodate the request. I truly appreciated her willingness to listen and find a solution. Unfortunately, another front desk employee interrupted the conversation and wasn't very flexible, which left a less positive impression. Before arriving, I had requested a high-floor room. While we were placed on an upper floor, there were still many floors above us, so I wasn't quite sure what qualified as a "high floor." What was more disappointing was the reservation experience leading up to the trip. As a Hilton Diamond member who used a significant number of Hilton Grand Vacations points for this stay, I repeatedly heard, "Your requests are not guaranteed." While I understand policies exist, hearing that over and over was discouraging. I also wasn't aware that Saturday-to-Saturday stays generally have better availability than Sunday-to-Sunday, which would have been helpful information during the booking process. As an HGV owner, I had expected to have the same booking opportunities as owners with deeded weeks, but I was told that deeded owners receive higher priority. That was disappointing to learn after making the investment in HGV ownership. It was my first year as HGV member and it was HARD Overall, this wasn't an extraordinary luxury timeshare experience for the number of points and value we invested, but it was a comfortable property in a good location. The staff members tried to make a real difference, and despite a few areas where both the property and the HGV booking experience could be improved, we enjoyed our stay and would return.
👍 Liked
- • We stayed at Hilton Grand Waikikian at Hilton Hawaiian Village for the first time using our Hilton Grand Vacations timeshare points. Booking with HGV points wasn't the easiest process, but we were able to reserve a 2-bedroom Ocean View unit. Overall, we had a pleasant stay. The unit was spacious enough for our family of four, and the full kitchen and amenities made it easy to prepare meals during our vacation. While the room was advertised as an Ocean View, it felt more like a partial ocean view, which was a little disappointing. I was especially looking forward to enjoying the Friday night fireworks from our room, but the view wasn't as open as I had hoped. The unit showed some normal wear and tear, and housekeeping could be improved. When we checked in, there were crumbs left on the floor, suggesting the room hadn't been cleaned as thoroughly as expected. For guests staying a full week, it would also be nice if housekeeping service were offered more than once every seven days. The entire HIlton Village hotels and resorts had one small gym. It was so busy, machines were broken, this was not good at all. Although the staff were often very busy, several team members made a lasting impression. David, who checked us in late at night, was warm, courteous, and took the time to explain everything clearly. Jay and Mose at the bell desk were consistently the highlight of the lobby. They always greeted guests with a smile and genuinely asked how everyone was doing, creating a welcoming atmosphere every time we walked by. Linh, who assisted us with checkout, was wonderful. She patiently answered my questions about an upcoming stay in January and was extremely helpful. On July 4, a Japanese manager (wearing distinctive red, white, and blue earrings) kindly approved a one-hour late checkout after two front desk agents were unable to accommodate the request. I truly appreciated her willingness to listen and find a solution. Unfortunately, another front desk employee interrupted the conversation and wasn't very flexible, which left a less positive impression. Before arriving, I had requested a high-floor room. While we were placed on an upper floor, there were still many floors above us, so I wasn't quite sure what qualified as a "high floor." What was more disappointing was the reservation experience leading up to the trip. As a Hilton Diamond member who used a significant number of Hilton Grand Vacations points for this stay, I repeatedly heard, "Your requests are not guaranteed." While I understand policies exist, hearing that over and over was discouraging. I also wasn't aware that Saturday-to-Saturday stays generally have better availability than Sunday-to-Sunday, which would have been helpful information during the booking process. As an HGV owner, I had expected to have the same booking opportunities as owners with deeded weeks, but I was told that deeded owners receive higher priority. That was disappointing to learn after making the investment in HGV ownership. It was my first year as HGV member and it was HARD Overall, this wasn't an extraordinary luxury timeshare experience for the number of points and value we invested, but it was a comfortable property in a good location. The staff members tried to make a real difference, and despite a few areas where both the property and the HGV booking experience could be improved, we enjoyed our stay and would return.
Dirty disappointment for a price of >4800.00 !
We stayed in a two bedroom suite on the 17th floor waikikian tower . As we were admiring the beautiful ocean view we have we notice many hand and face prints on the windows of dining room and sliding door left from previous guests, the frying pan had dried food on it put in away in the cabinet, the floors were black on the paper towel when I cleaned wiped them, and the master bedroom comforter had makeup and other stains on it. I notified the front desk of the issues and they said they would review my complaint and never got back to me for any compensation or discount for these issues. I requested new linen and they gave them with apologies. They wanted use to let a maid clean the room and after our long trip to get there we didn’t want staff next to us while sleeping. I cleaned the rooms , windows, and dishes myself. I hope this review will make an impact to correct these issues and make management understand some compensation would have gone a long way.
👍 Liked
- • We stayed in a two bedroom suite on the 17th floor waikikian tower . As we were admiring the beautiful ocean view we have we notice many hand and face prints on the windows of dining room and sliding door left from previous guests, the frying pan had dried food on it put in away in the cabinet, the floors were black on the paper towel when I cleaned wiped them, and the master bedroom comforter had makeup and other stains on it. I notified the front desk of the issues and they said they would review my complaint and never got back to me for any compensation or discount for these issues. I requested new linen and they gave them with apologies. They wanted use to let a maid clean the room and after our long trip to get there we didn’t want staff next to us while sleeping. I cleaned the rooms , windows, and dishes myself. I hope this review will make an impact to correct these issues and make management understand some compensation would have gone a long way.
As an owner, Underwhelming.
Starting from check in, no one helped me with the bags. The second I stepped on the check in line a lady approached me to give me my surprise “gift” (the surprise part was already messed as the card was open already). It was 750 points. When I tried to redeem those, I was told I needed to attend a time share presentation. I declined. The elevators in this tower are superrrrr slow. To make matters worst, TWO of them keep going out of service. The lines to get in were MASIVE, so I took the stairs during most of my stay. The one bedroom that I chose as a owner was nothing compared to what I was shown before. I was also told that most, if not all those rooms, were going to have a soaking tub and a shower when I signed up, which got me excited, and this one did not. The room was in a low floor, didn’t even have a nice view. Right now, I am staying at the Hilton Garden Inn, Waikiki. Where I was greeted with water, helped with the bags, get my room cleaned DAILY, and get water, receive bottles of water daily, got those 750 points as soon as I checked in, no need to watch that boring presentation when I am already an owner. In the end… very underwhelming, considering i’m an owner. I wish I had came straight to the Garden Inn.
👍 Liked
- • Starting from check in, no one helped me with the bags. The second I stepped on the check in line a lady approached me to give me my surprise “gift” (the surprise part was already messed as the card was open already). It was 750 points. When I tried to redeem those, I was told I needed to attend a time share presentation. I declined. The elevators in this tower are superrrrr slow. To make matters worst, TWO of them keep going out of service. The lines to get in were MASIVE, so I took the stairs during most of my stay. The one bedroom that I chose as a owner was nothing compared to what I was shown before. I was also told that most, if not all those rooms, were going to have a soaking tub and a shower when I signed up, which got me excited, and this one did not. The room was in a low floor, didn’t even have a nice view. Right now, I am staying at the Hilton Garden Inn, Waikiki. Where I was greeted with water, helped with the bags, get my room cleaned DAILY, and get water, receive bottles of water daily, got those 750 points as soon as I checked in, no need to watch that boring presentation when I am already an owner. In the end… very underwhelming, considering i’m an owner. I wish I had came straight to the Garden Inn.
A plus one bedroom is a joke
We were able to reserve a one bedroom plus at this location We were able to precheck at 8:40am because we were staying on the property at the Tapa tower. Front desk told us they would text us when the room assignment was ready. At 3pm the text came we went to the elevator and to the room. What a bust, the lowest floor and a direct view of the huge parking garage. We went to the front desk and were told we could be moved in 4 days? We were also told like everyone else that had posted a negative review that next time we would have a better experience? There will be no next Hilton!
👍 Liked
- • We were able to reserve a one bedroom plus at this location We were able to precheck at 8:40am because we were staying on the property at the Tapa tower. Front desk told us they would text us when the room assignment was ready. At 3pm the text came we went to the elevator and to the room. What a bust, the lowest floor and a direct view of the huge parking garage. We went to the front desk and were told we could be moved in 4 days? We were also told like everyone else that had posted a negative review that next time we would have a better experience? There will be no next Hilton!
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