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Grand Hyatt Guangzhou

★★★★★
Excellent

12 Zhujiang West Road

About This Property

Luxurious Rooms with Stunning Views
Grand Hyatt Guangzhou offers 368 luxurious rooms with floor-to-ceiling windows showcasing panoramic views of Canton Tower and the city skyline. Each room is equipped with modern amenities including free WiFi, satellite/cable TV, and a well-stocked minibar.

Relaxation and Wellness Facilities
Guests can unwind at the rooftop O Spa while enjoying breathtaking views of Zhujiang New Town, or stay active at the hotel's fitness centre with state-of-the-art equipment and built-in TV systems. The hotel also features a sauna, whirlpool, cold plunge pool, and a main swimming pool for ultimate relaxation.

Culinary Delights and Dining Options
Indulge in authentic Cantonese cuisine at The Penthouse, savor steaks and seafood at G Restaurant, or enjoy a variety of Western and Asian dishes at The Market Cafe with live cooking stations. End the day with a visit to G Bar's wine cellar or relax at Guanxi Lounge with a delightful afternoon tea.

Book your stay at Grand Hyatt Guangzhou for a luxurious and unforgettable experience in the heart of Pearl River CBD.

Why guests recommend it

Beautiful viewsExceptional staff

Facilities & Services (75)

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out

Available Rooms

No rooms available for the selected dates

Guest reviews

7.4
Good
385 reviews

Most recent

Ramiro
April 2, 2026
10.0
Excellent

Excellent.

Excellent hotel, as always.

👍 Liked
  • Excellent hotel, as always.
👎 Disliked
  • Some staff members have difficulty with the language (English).
AmitJ21
March 31, 2026
2.0
Fair

Worst experience with Grand Hyatt. Not worth it.

It is a very old property with stains and uncleaned patches everywhere. The room design is pathetic. You have to struggle to use the washroom. It is like a puzzle. Very small rooms with overpriced value. Would never recommend to anyone. Need to take 2 lifts to reach your room. First, you go up to the 22nd floor to reach the reception and then walk to the next lift and go down. People at the reception don't understand English. It was crazy. At the ground floor entrance, they have literally made a store at the counter with heaps of goods there. Stains on glasses on the facade. Not recommended.

👍 Liked
  • It is a very old property with stains and uncleaned patches everywhere. The room design is pathetic. You have to struggle to use the washroom. It is like a puzzle. Very small rooms with overpriced value. Would never recommend to anyone. Need to take 2 lifts to reach your room. First, you go up to the 22nd floor to reach the reception and then walk to the next lift and go down. People at the reception don't understand English. It was crazy. At the ground floor entrance, they have literally made a store at the counter with heaps of goods there. Stains on glasses on the facade. Not recommended.
MURAT ENES
March 31, 2026
7.0
Good

The bed was very comfortable.

👍 Liked
  • The bed was very comfortable.
👎 Disliked
  • Room furnishings are very old. Should be changed.
Zhuldyz
March 30, 2026
8.0
Very Good

quiltingnonstop
March 27, 2026
10.0
Excellent

Great stay, but the shower needs updating.

The location, environment, and staff are all great, especially considering the price. However, the hotel is starting to feel outdated, and the bathroom definitely needs renovation. Overall, it’s still a very good hotel. I’ve been staying here for years for my business trips, a couple of times each year, and would still recommend it.

👍 Liked
  • The location, environment, and staff are all great, especially considering the price. However, the hotel is starting to feel outdated, and the bathroom definitely needs renovation. Overall, it’s still a very good hotel. I’ve been staying here for years for my business trips, a couple of times each year, and would still recommend it.
Denis
March 25, 2026
10.0
Excellent

Rodrigo
March 24, 2026
8.0
Very Good

Very comfortable hotel with an excellent location and a great breakfast. Good service.

It has an excellent location in the TIANJIN district with a lot of activity around, comfortable hotel with all services and a very good breakfast.

👍 Liked
  • It has an excellent location in the TIANJIN district with a lot of activity around, comfortable hotel with all services and a very good breakfast.
👎 Disliked
  • The hotel's internet connection works okay. Being a hotel built several years ago, they could update the rooms, improve mattresses, and do some paint maintenance and room details. Personally, I really like the hotel and would like to continue visiting.
984chengj
March 22, 2026
2.0
Fair

Don’t choose this hotel!

China Grand Hyatt hotels are very different. Don’t expect too much! But I stayed at Xiamen Hyatt Regency, which is better than this Grand! Maybe the problem is the hotel, not Hyatt.

👍 Liked
  • China Grand Hyatt hotels are very different. Don’t expect too much! But I stayed at Xiamen Hyatt Regency, which is better than this Grand! Maybe the problem is the hotel, not Hyatt.
Boyce
March 21, 2026
9.0
Excellent

Excellent trip.

Convenient.

👍 Liked
  • Convenient.
👎 Disliked
  • There’s no bidet for washing.
SHELL PIN
March 18, 2026
8.0
Very Good

Excellent location.

Excellent location.

👍 Liked
  • Excellent location.
👎 Disliked
  • The setup of the room and shower room is too open. It is more for couples, not families.

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