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Hotel B Cozumel

★★★★
Very Good

Playa San Juan km 2.5 Highway, Cozumel, QROO, 77600

About This Property

Luxurious Spa Services

Indulge in rejuvenating massages and facials at the full-service spa, providing the ultimate relaxation during your stay.

Exciting Recreation Options

From the outdoor pool to bicycles for rent, there are plenty of recreational amenities to keep you entertained and active throughout your vacation.

Delightful Dining and Entertainment

Dine at Xulha overlooking the ocean, savor room service offerings, or unwind at the bar/lounge with a refreshing drink. Don't miss the complimentary cooked-to-order breakfast served daily.

Make a booking at Hotel B Cozumel for a luxurious and memorable experience in Cozumel's Zona Hotelera Norte.

Why guests recommend it

Great viewsHelpful staffExcellent snorkeling location

Facilities & Services (53)

Free breakfast
Full-service spa
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator

Available Rooms

No rooms available for the selected dates

Guest reviews

8.0
Very Good
114 reviews

Most recent

Ivania
August 21, 2025
10.0
Excellent

Had the best six days there just recently and did not wanna leave. The property is so peaceful and chill… full of great views and conveniently reef to snorkel in front of. The staff was so incentive and helpful. Jorge he was mad managing the property

👍 Liked
  • Had the best six days there just recently and did not wanna leave. The property is so peaceful and chill… full of great views and conveniently reef to snorkel in front of. The staff was so incentive and helpful. Jorge he was mad managing the property
Karla Sofia
August 18, 2025
10.0
Excellent

Excellent service and food and location for snorkeling

👍 Liked
  • Excellent service and food and location for snorkeling
Valerie
August 5, 2025
10.0
Excellent

The view was spectacular. Staff was always available.

👍 Liked
  • The view was spectacular. Staff was always available.
Craig
August 1, 2025
6.0
Pleasant

Good location and friendly staff, but the hotel needs work…AC units are loud and there is a sewage odor that emanated from the sinks and bathroom.

👍 Liked
  • Good location and friendly staff, but the hotel needs work…AC units are loud and there is a sewage odor that emanated from the sinks and bathroom.
Branden
July 27, 2025
8.0
Very Good

Great time just need to fix the leaks in the ceilings and hotter water.

👍 Liked
  • Great time just need to fix the leaks in the ceilings and hotter water.
LAURETTA
July 21, 2025
10.0
Excellent

Top Notch customer service!!!

Marco is one of the best employees always ready to help whether it’s with an excursion or a van to the airport. Top-notch service!

👍 Liked
  • Marco is one of the best employees always ready to help whether it’s with an excursion or a van to the airport. Top-notch service!
Ronald Sutton
June 15, 2025
10.0
Excellent

Staff was very accommodating and friendly. Property was away enough from the port area and beautiful. Had a Great time in Cozumel.

👍 Liked
  • Staff was very accommodating and friendly. Property was away enough from the port area and beautiful. Had a Great time in Cozumel.
Eduardo
June 15, 2025
10.0
Excellent

Excellent property, very calm and great to lay down on the beach

👍 Liked
  • Excellent property, very calm and great to lay down on the beach
Shirley
June 8, 2025
2.0
Fair

Too far from town so cost $40.00 to go into and return from town. Have weddings that play louder than loud music at night. We had to try to sleep through two nights of this. No steps to get in or out of the pool.

👍 Liked
  • Too far from town so cost $40.00 to go into and return from town. Have weddings that play louder than loud music at night. We had to try to sleep through two nights of this. No steps to get in or out of the pool.
Amy
May 12, 2025
4.0
Fair

It is so beautiful and the snorkeling and beach area are unparalleled! We were not told though that the cold water had been turned off and when our daughter was in the shower it started warm then got really hot and scalded her as she was trying to rinse out her hair. When we told the front desk they were barely apologetic. We were also not told that we had to put the card in a slot in order for (some) of the lights to work. The next day the hot water was turned off and the cold was on and we had to use cold water to shower- again the staff seemed to not care at all when we told them at the front desk.

👍 Liked
  • It is so beautiful and the snorkeling and beach area are unparalleled! We were not told though that the cold water had been turned off and when our daughter was in the shower it started warm then got really hot and scalded her as she was trying to rinse out her hair. When we told the front desk they were barely apologetic. We were also not told that we had to put the card in a slot in order for (some) of the lights to work. The next day the hot water was turned off and the cold was on and we had to use cold water to shower- again the staff seemed to not care at all when we told them at the front desk.

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