The Ritz-Carlton Coconut Grove, Miami
3300 Southwest 27th Ave, Miami, Florida, 33133
About This Property
Experience the epitome of luxury at The Ritz-Carlton Coconut Grove, Miami.
Spa and Wellness: Indulge in rejuvenating treatments at our full-service spa, offering massages, body therapies, and facials designed to refresh your mind and body.
Luxurious Accommodations: Relax in one of our 115 beautifully appointed rooms featuring private balconies, plush pillowtop beds with Frette Italian sheets, and smart televisions for your entertainment needs.
Dining and Recreation: Enjoy delightful buffet breakfasts and unwind at the bar/lounge or poolside bar. Explore our outdoor pool, sauna, and 24-hour fitness center to keep your spirits high.
Elevate your Miami experience with us—reserve your stay today!
Why guests recommend it
Facilities & Services (78)
Available Rooms
No rooms available for the selected dates
Guest reviews
Most recent
Excellent!!!
Absolutely everything! The property was clean, luxurious, secure, and in a wonderful area! I was very impressed by all of the staff and help hospitable, caring and accommodating.
👍 Liked
- • Absolutely everything! The property was clean, luxurious, secure, and in a wonderful area! I was very impressed by all of the staff and help hospitable, caring and accommodating.
👎 Disliked
- • N/a
Excellent hotel
Excellent hospitality, professional service, amazing staff and perfect location
👍 Liked
- • Excellent hospitality, professional service, amazing staff and perfect location
👎 Disliked
- • ….
Amazing and friendly staff!
I travel frequently for work and stay in a wide range of hotels, so exceptional customer service truly stands out to me. There have been times I’ve chosen not to return to a property based solely on a poor service experience. Christina Strong, who checked me in, was outstanding. I’ve rarely encountered someone as genuinely kind, attentive and professional. When my room wasn’t ready, she personally walked me to the pool and later came back to deliver my room keys - such a thoughtful touch that made a lasting impression. I wish every check-in experience was like this. The pool staff were equally wonderful —friendly, attentive and welcoming. While the hotel itself could benefit from a bit of a refresh, the team more than makes up for it. I would absolutely return because of the people, who truly make this place shine.
👍 Liked
- • I travel frequently for work and stay in a wide range of hotels, so exceptional customer service truly stands out to me. There have been times I’ve chosen not to return to a property based solely on a poor service experience. Christina Strong, who checked me in, was outstanding. I’ve rarely encountered someone as genuinely kind, attentive and professional. When my room wasn’t ready, she personally walked me to the pool and later came back to deliver my room keys - such a thoughtful touch that made a lasting impression. I wish every check-in experience was like this. The pool staff were equally wonderful —friendly, attentive and welcoming. While the hotel itself could benefit from a bit of a refresh, the team more than makes up for it. I would absolutely return because of the people, who truly make this place shine.
Ritz-Carlton, Cocoanut Grove, Miami FL.
The Ritz-Carlton in Cocoanut Grove has exceptional customer service. From the doormen, to reception, to room service. We enjoyed a suite. The restaurant and bar were good, again with superb service. The staff are friendly, helpful, polite, and service oriented. We thoroughly enjoyed our stay.
👍 Liked
- • The Ritz-Carlton in Cocoanut Grove has exceptional customer service. From the doormen, to reception, to room service. We enjoyed a suite. The restaurant and bar were good, again with superb service. The staff are friendly, helpful, polite, and service oriented. We thoroughly enjoyed our stay.
A jewel in Coconut Grove
I'm a 2026 bride who booked a hotel block for my wedding at this hotel and I cannot say enough fantastic things about this hotel! The team here is incredible -- experts at what they do, and always supportive and helpful when needed. Their attention to detail is second to none. Rooms are spacious, clean, and most have been recently renovated. Housekeeping at this hotel is very thorough. The food and service at Isabelle's is excellent, as well as at the pool club bar. We actually had our rehearsal dinner at Isabelle's and our guests raved about the experience. Their outdoor dining atmosphere is beautiful. And you're a short 8 minute walk to Coco Walk and the heart of Coconut Grove! If you're thinking of staying or having an major event in Coconut Grove, Brickell, Key Biscayne or Coral Gables area, this hotel should be your first and only stop!
👍 Liked
- • I'm a 2026 bride who booked a hotel block for my wedding at this hotel and I cannot say enough fantastic things about this hotel! The team here is incredible -- experts at what they do, and always supportive and helpful when needed. Their attention to detail is second to none. Rooms are spacious, clean, and most have been recently renovated. Housekeeping at this hotel is very thorough. The food and service at Isabelle's is excellent, as well as at the pool club bar. We actually had our rehearsal dinner at Isabelle's and our guests raved about the experience. Their outdoor dining atmosphere is beautiful. And you're a short 8 minute walk to Coco Walk and the heart of Coconut Grove! If you're thinking of staying or having an major event in Coconut Grove, Brickell, Key Biscayne or Coral Gables area, this hotel should be your first and only stop!
3 out of 5
The property is nicely manicured and all the staff members we were in contact with were excellent. They went of there way to be friendly and welcoming. We only stayed one evening as we were leaving the next day out of Miami airport . The overall hotel appears a bit tired especially the room. There were scuffs in the floor. Also, since I used miles for our room, we were placed on a much lower floor with what I heard above there maintenance area which at times was noisy. We went to the bar for a drink before dinner and the team was outstanding. Very kind and engaging and offered some nice drink options. I tried calling room service for morning coffee and the phones did not work ( old technology). Overall not the Ritz experience I had come to expect.
👍 Liked
- • The property is nicely manicured and all the staff members we were in contact with were excellent. They went of there way to be friendly and welcoming. We only stayed one evening as we were leaving the next day out of Miami airport . The overall hotel appears a bit tired especially the room. There were scuffs in the floor. Also, since I used miles for our room, we were placed on a much lower floor with what I heard above there maintenance area which at times was noisy. We went to the bar for a drink before dinner and the team was outstanding. Very kind and engaging and offered some nice drink options. I tried calling room service for morning coffee and the phones did not work ( old technology). Overall not the Ritz experience I had come to expect.
Overrated
This hotel is overrated and overpriced in my opinion. Valet car service is expensive. Requested room change due to noisy parties next to us, hotel agreed to move us but never came through for this. Breakfast service was very slow and the eggs and toast were stone cold, asked for eggs over easy and got SSU. Asked waiter for salt & pepper and some ketchup, by the time these came we were done eating. Rooms are dated, shower had poor pressure. Late night bar lounge service and singer were good.
👍 Liked
- • This hotel is overrated and overpriced in my opinion. Valet car service is expensive. Requested room change due to noisy parties next to us, hotel agreed to move us but never came through for this. Breakfast service was very slow and the eggs and toast were stone cold, asked for eggs over easy and got SSU. Asked waiter for salt & pepper and some ketchup, by the time these came we were done eating. Rooms are dated, shower had poor pressure. Late night bar lounge service and singer were good.
Great Hotel and Location
Lovely old school Ritz Carlton property. Very nice staff - relaxing pool with a bar and restaurant. Definitely would return for it has so much charm. Nice local are for shops and restaurants and also very near to the marina. Spacious and clean rooms who’d is also a plus.
👍 Liked
- • Lovely old school Ritz Carlton property. Very nice staff - relaxing pool with a bar and restaurant. Definitely would return for it has so much charm. Nice local are for shops and restaurants and also very near to the marina. Spacious and clean rooms who’d is also a plus.
Beautiful stay at the Ritz Carlton Coconut Grove
We loved our stay at the Ritz Carlton Coconut Grove; it is a beautiful hotel & everyone that works there is so friendly & happy to help in anyway. There are so many cute restaurants (we loved KoKo & Mister 01 Extraordinary Pizza) & shops within walking distance. I had called prior to our stay & connected with Arianna & she was so helpful & kind to us. Even came out to say hi when we arrived. We loved breakfast at the hotel & happy hour each night with our platinum marriott rewards. The room was very clean & nice. We look forward to coming back soon & staying at the RC Coconut Grove.
👍 Liked
- • We loved our stay at the Ritz Carlton Coconut Grove; it is a beautiful hotel & everyone that works there is so friendly & happy to help in anyway. There are so many cute restaurants (we loved KoKo & Mister 01 Extraordinary Pizza) & shops within walking distance. I had called prior to our stay & connected with Arianna & she was so helpful & kind to us. Even came out to say hi when we arrived. We loved breakfast at the hotel & happy hour each night with our platinum marriott rewards. The room was very clean & nice. We look forward to coming back soon & staying at the RC Coconut Grove.
Fine Staff Beautiful Bathroom
We were there for three weekdays and no construction noise and w a front facing view also no noise from the street. This is a fine hotel - a level above a business hotel and just slightly less than a first grade ritz- with a courteous staff who will go the extra mile. The room’s bathroom was a surprise. Very much like the bathroom in the Paris Ritz. Not large but elegant and beautifully designed.
👍 Liked
- • We were there for three weekdays and no construction noise and w a front facing view also no noise from the street. This is a fine hotel - a level above a business hotel and just slightly less than a first grade ritz- with a courteous staff who will go the extra mile. The room’s bathroom was a surprise. Very much like the bathroom in the Paris Ritz. Not large but elegant and beautifully designed.
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