The North Garden Hotel Beijing Wangfujing

Facilities & service in the hotel is acceptable but do not warrant praise.

The location is good but the map makes it APPEAR closer to the Forbidden Palace than it actually is. It is located on a side street and is walking distance to Wangfujing Pedestrian Street and Quanjude Roast Duck Restaurant. I don't think the breakfast was worth the asking price but it was convenient. Ordering online could have been a better option if you have the applicable Chinese Apps. The rooms were clean and average.

Great location for walking around the city's jewels like The Forbidden City and Tiananmen Square. Easy access to Wangfujing pedestrian shopping. The hotel staff doesn't speak much English, Spanish, or Russian and communication was entirely via AI translation. There was some kind of renovations going on and it was a tad noisy with drilling but the room was clean, the bedding was changed every day. Saying that though, it meant regular visits from the chambermaids, one day there were 3 entries, even though we were jetlagged in bed. In the end, I had to ask them to leave the bedding and just clean the bathroom.

Great place to stay

Location cannot be beaten! It was so convenient to Wangfujing, the subway, restaurants, and big tourist sites were less than two miles away so still walkable. I will say the hotel doesn’t cater to western tourists, but was very easy to check in/store bags at check out. I had a renovated room which was fairly standard, but the bathroom kind of shocked me. The tub was not clean looking; they did have a mat so it worked out okay. But checking in I was not sure what I was getting into. Maid service was excellent. They always made my bed, refreshed my towels, and added extra waters. Would stay again!

It's very convenient, as it is near a major shopping district, the police station is also just next door, there is a shop in the hotel where you can buy daily necessities. There is also a Luckin Coffee inside too! The hotel room I was assigned was very warm. The heater did a very good job but too much of a good job, I personally can't handle the heat well although it was winter, if you love the heat, it's highly suitable for you! The rooms are also a little dated, fixed shower head. They will furnish you daily with bottled waters as well. The hotel staff were very nice and helpful, one of them helped me to book a visit to Tian'anmen also offered to do a booking for Great Wall of China. P.S Please get ready your translation gear, because the staff don't really speak English, I had no issues because I spoke Mandarin.

Exceptional service. Hotel was ok.

It’s a decent hotel. The room was certainly smaller in person than in the photos. I should have taken actual photos of it. My bad. Anyway, it was fine for a two-night stay and the price was good. The service, though… that was exceptional. When we arrived I hadn’t picked up any Chinese money. I tried to pay the cab with a card, or with USD. Nope. The front desk girl came to the rescue. She paid the driver and I paid her back. She was a superstar.

I couldn't get any hot water to run when I tried to take a shower. Housekeeping had to come up to sort it out. It took running the water in the sink for quite a few minutes to get the hot water primed.

The staff was great, and the room was spacious.

Great hotel location

The room's air-conditioning was not working well. The carpets had stains. The location was great along the price, but it needs some updating.