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ITC Grand Central, a Luxury Collection Hotel, Mumbai

★★★★★
Excellent

Dr Babasaheb Ambedkar Road, Parel

About This Property

Luxurious Accommodation with Stunning City Views

Indulge in Relaxation and Wellness
The hotel offers both indoor and outdoor swimming pools, a spa, and a fitness centre for guests to unwind and rejuvenate.

Convenient Location and Accessibility
Situated close to major transportation hubs and popular tourist attractions, exploring Mumbai is a breeze from the hotel.

Dining and Entertainment
Savor exquisite dining options and unwind with drinks at Dublin- The Irish Bar, ensuring a delightful stay.

Book your stay at ITC Grand Central, a Luxury Collection Hotel, Mumbai for an unforgettable experience!

Why guests recommend it

Excellent staffGreat buffet spreadComfortable roomsGood location

Facilities & Services (79)

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out

Available Rooms

No rooms available for the selected dates

Guest reviews

8.0
Very Good
1814 reviews

Most recent

Ajay
May 23, 2026
10.0
Excellent

Hotel very clean Food excellent Staff very polite Exceptional experience

👍 Liked
  • Hotel very clean Food excellent Staff very polite Exceptional experience
👎 Disliked
  • Everything was perfect
Parul
May 23, 2026
10.0
Excellent

Recommend to the friends and family

Good and friendly staff very clean very helpful

👍 Liked
  • Good and friendly staff very clean very helpful
👎 Disliked
  • Good location very homely
Angel
May 22, 2026
1.0
Fair

WARNING - SCAM HOLDING CHARGE

...

👍 Liked
  • ...
👎 Disliked
  • They scammed for for an extra 10_000 INR They put an extra holding charge on my card, and told me that they would only take the amount for the stay. They took the whole amount. 60 days of arguing and finally booking.com refunded me - but they constantly deflected and delayed. Just disgusting behaviour - will NEVER stay at an ITC property again
Bhushan
May 22, 2026
9.0
Excellent

We were very well attended .

👍 Liked
  • We were very well attended .
👎 Disliked
  • Everything was perfect
Micheline
May 20, 2026
10.0
Excellent

Priyanka
May 18, 2026
8.0
Very Good

Rupal
May 18, 2026
4.0
Fair

👎 Disliked
  • What truly disappointed me during my stay at the ITC was the so-called “temperature protocol” in the room. Despite having full AC controls in Suite 2212, the system simply wouldn’t allow the temperature to go below 21.5°C at night and 22.5°C during the day — even though the panel beautifully displays options till 18°C, giving guests the illusion of control. What felt even more ironic was that in the restaurants, the staff proactively offer shawls because it’s uncomfortably cold while dining… yet in the room, guests are denied the comfort of choosing their own sleeping temperature. I couldn’t even think of using the blanket at night because the room simply never got cool enough. If the hotel wishes to decide what temperature I should sleep in, perhaps they should also decide what I should eat and drink during my stay. Luxury is about comfort and personal preference — not centrally controlled discomfort disguised as policy.
Rajani
May 17, 2026
9.0
Excellent

Overnight stay

Beautiful hotel, excellent service - they even had a wheelchair available for my father. Fantastic breakfast. Rooms are large and clean with all the amenities. Good location - if you have business to do in Parel.

👍 Liked
  • Beautiful hotel, excellent service - they even had a wheelchair available for my father. Fantastic breakfast. Rooms are large and clean with all the amenities. Good location - if you have business to do in Parel.
Anshuman
May 17, 2026
9.0
Excellent

sanjog
May 14, 2026
10.0
Excellent

Everything perfect

👍 Liked
  • Everything perfect

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