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Black Swan Lakeside Boutique Hotel

★★★★★
Excellent

171 Kawaha Point Road, Kawaha Point

About This Property

Lakefront Luxury Accommodation
Black Swan Lakeside Boutique Hotel offers a picturesque setting on Lake Rotorua with rooms featuring fireplaces and stunning views of the lake, pool, or rose garden.

Luxurious Amenities
Indulge in the espresso coffee machine, iPod dock, flat-screen TV, and DVD player in each room. Unwind in the monsoon rain shower and enjoy the provided luxury bath products.

Exquisite Dining and Activities
Experience Pacific fusion cuisine at the lake-view restaurant and explore the manicured gardens with a private jetty, croquet lawn, and petanque court. Don't miss the chance to book a helicopter tour of the region's volcanos and thermal parks.

Book now to enjoy a luxurious lakeside retreat at Black Swan Lakeside Boutique Hotel.

Why guests recommend it

Friendly staffExcellent locationBeautiful environmentComfortable roomsDelicious food

Facilities & Services (79)

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Terrace
Family rooms
Garden

Available Rooms

Select dates to see available rooms

Guest reviews

9.3
Excellent
282 reviews

Most recent

Jamie
July 4, 2026
8.0
Very Good

Beautiful location and amazing value with a delicious breakfast and snacks!

The staff was amazing and the grounds were stunning

👍 Liked
  • The staff was amazing and the grounds were stunning
👎 Disliked
  • The driveway coming in at night was quite steep and hard to navigate
Christine
July 4, 2026
10.0
Excellent

Everything, especially the staff. Tessa and Matthew took exceptional care of us, even packed some snacks for our onward journey.

👍 Liked
  • Everything, especially the staff. Tessa and Matthew took exceptional care of us, even packed some snacks for our onward journey.
👎 Disliked
  • Nothing
xi
July 2, 2026
10.0
Excellent

Marilyn
June 29, 2026
10.0
Excellent

Great little gem of a hotel, loved our stay!

Beautiful property, centrally located, in the heart of all the activities and a short drive to tons of restaurants. The hotel staff is exceptional, so friendly and welcoming, they all go above and beyond to make your stay amazing. Breakfast was included with not only the typical continental style offerings but with a delicious hot menu as well. This hotel was able to accommodate our vegan family with the most delicious and healthy breakfast, amazing oat milk lattes, and so many great snacks! Hot tubs were so clean and privately tucked away with gorgeous views of the lake. Rooms were clean, spacious, and comfortable. Bottomless, complementary snacks and refrigerated drinks were appreciated! Gorgeous views and loved seeing the beautiful black swans every morning!

👍 Liked
  • Beautiful property, centrally located, in the heart of all the activities and a short drive to tons of restaurants. The hotel staff is exceptional, so friendly and welcoming, they all go above and beyond to make your stay amazing. Breakfast was included with not only the typical continental style offerings but with a delicious hot menu as well. This hotel was able to accommodate our vegan family with the most delicious and healthy breakfast, amazing oat milk lattes, and so many great snacks! Hot tubs were so clean and privately tucked away with gorgeous views of the lake. Rooms were clean, spacious, and comfortable. Bottomless, complementary snacks and refrigerated drinks were appreciated! Gorgeous views and loved seeing the beautiful black swans every morning!
Henry
June 26, 2026
10.0
Excellent

Loved it and Jessie was amazing.

Small and boutique and friendly

👍 Liked
  • Small and boutique and friendly
👎 Disliked
  • You badly need less synthetic and more natural products in your rooms and bedding.
Sylvia
June 15, 2026
9.0
Excellent

Overall, it's a beautiful hotel to stay in.

The environment is nice with beautiful lake view. Customer service is excellent. Sandeep at the reception is a lovely lady. She is so helpful and friendly.

👍 Liked
  • The environment is nice with beautiful lake view. Customer service is excellent. Sandeep at the reception is a lovely lady. She is so helpful and friendly.
👎 Disliked
  • Parking spaces are limited.
Colleen
June 14, 2026
8.0
Very Good

Beautiful setting, attentive staff at check-in. Comfortable and quiet room.

👍 Liked
  • Beautiful setting, attentive staff at check-in. Comfortable and quiet room.
👎 Disliked
  • Breakfast service was hit and miss but the food was delicious.
Sergio
June 10, 2026
10.0
Excellent

Beautiful property would definitely recommend

It is a stunning property perfect for a quiet relaxing stay. The staff were very welcoming and helpful. The rooms were very comfortable and we were lucky to have a room with an outdoor fire which was nice to relax by after a busy day of activities. Slightly out of town but worth it.

👍 Liked
  • It is a stunning property perfect for a quiet relaxing stay. The staff were very welcoming and helpful. The rooms were very comfortable and we were lucky to have a room with an outdoor fire which was nice to relax by after a busy day of activities. Slightly out of town but worth it.
👎 Disliked
  • Nothing
Hanna
June 10, 2026
10.0
Excellent

A beautiful and peaceful boutique hotel with exceptional service, delicious breakfasts, and a wonderfully cosy atmosphere

We had a wonderful stay and were very impressed with every aspect of the hotel. The property is beautifully maintained and exceptionally clean. The complimentary minibar was a lovely touch, and the breakfasts were fresh and delicious. We especially appreciated that the fireplace had been lit before our arrival, making the suite warm and cosy after a day of exploring. The peaceful lakeside setting and the attentive staff made our stay truly memorable.

👍 Liked
  • We had a wonderful stay and were very impressed with every aspect of the hotel. The property is beautifully maintained and exceptionally clean. The complimentary minibar was a lovely touch, and the breakfasts were fresh and delicious. We especially appreciated that the fireplace had been lit before our arrival, making the suite warm and cosy after a day of exploring. The peaceful lakeside setting and the attentive staff made our stay truly memorable.
👎 Disliked
  • Honestly, nothing. We thoroughly enjoyed our stay and would happily return.
Holin
June 7, 2026
8.0
Very Good

Despite a few maintenance issues, we enjoyed our stay.

Pros: The breakfast was excellent! The location and views were both fantastic, and the staff were friendly, welcoming, and always ready to help. Ivy, in particular, went above and beyond to assist us, and we greatly appreciated her kindness. The complimentary snacks and refreshments provided in the room were also generous and thoughtfully stocked.

👍 Liked
  • Pros: The breakfast was excellent! The location and views were both fantastic, and the staff were friendly, welcoming, and always ready to help. Ivy, in particular, went above and beyond to assist us, and we greatly appreciated her kindness. The complimentary snacks and refreshments provided in the room were also generous and thoughtfully stocked.
👎 Disliked
  • Cons: The carpet and walls in our room showed noticeable signs of dampness and water intrusion, which made the room feel somewhat uncomfortable. The property itself appears a bit dated and could benefit from some renovation. Unfortunately, the fireplace on the terrace was not functioning during our stay. As it was the King's Day holiday weekend, no maintenance personnel were available to repair it promptly, which was disappointing.

Your Booking

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