Helnan Royal Palestine Hotel - Montazah Gardens
Montaza Palace Royal Gardens, Alexandria
About This Property
Luxurious Spa Retreat
Indulge in a rejuvenating experience at the spa with massages, body treatments, and facials. Lounge by the private beach or take a dip in the outdoor pool and sauna.
Gourmet Dining and Conveniences
Savor international cuisine at the hotel's 5 restaurants or opt for 24-hour room service. Stay connected with complimentary WiFi and enjoy a drink at the bar/lounge. Additional perks include concierge services and babysitting.
Elegant Rooms and Event Spaces
Relax in one of the 218 air-conditioned rooms with minibars and LCD TVs. Host events in the versatile 11836 square feet of conference space.
Book now to experience opulence at its finest at Helnan Royal Hotel in Alexandria.
Why guests recommend it
Facilities & Services (41)
Available Rooms
No rooms available for the selected dates
Guest reviews
Most recent
No concierge services. A person in the front desk arranged transportation to the Airport; the car was old, in poor condition, both safety belts were broken and after 10' the car broke down. We transferred to a taxi which charged 15% more than the original quoted price.
👍 Liked
- • No concierge services. A person in the front desk arranged transportation to the Airport; the car was old, in poor condition, both safety belts were broken and after 10' the car broke down. We transferred to a taxi which charged 15% more than the original quoted price.
Bad
Food was good, rooms are clean but old. The valet crashed my car and I checked out early.
👍 Liked
- • Food was good, rooms are clean but old. The valet crashed my car and I checked out early.
Beautiful historic hotel that could use some facelift. Stunning location and beautiful water view from the terrace that unfortunately we couldn’t enjoy due to noisy weddings held on the property every night.
👍 Liked
- • Beautiful historic hotel that could use some facelift. Stunning location and beautiful water view from the terrace that unfortunately we couldn’t enjoy due to noisy weddings held on the property every night.
Beautiful historic hotel that could use some facelift. Stunning location and beautiful water view from the terrace that unfortunately we couldn’t enjoy due to noisy weddings held on the property every night.
👍 Liked
- • Beautiful historic hotel that could use some facelift. Stunning location and beautiful water view from the terrace that unfortunately we couldn’t enjoy due to noisy weddings held on the property every night.
We enjoyed our stay at your hotel
👍 Liked
- • We enjoyed our stay at your hotel
Lots of green areas around
👍 Liked
- • Lots of green areas around
Quiet location, food inside the hotel was good. People were generally friendly. This is an old hotel with a lack of maintenance.
👍 Liked
- • Quiet location, food inside the hotel was good. People were generally friendly. This is an old hotel with a lack of maintenance.
Very wonderful if not for the central air conditioning in the room malfunctioning. Everything is excellent except for the central air conditioning malfunctioning in the last two days of our stay.
Everything is excellent except for the central air conditioning in the room malfunctioning in the last two days of our stay.
👍 Liked
- • Everything is excellent except for the central air conditioning in the room malfunctioning in the last two days of our stay.
Amazing location, very secure. Rooms are a bit dated but sea views & beach trump all! Away from the hustle & bustle of Alexandria city but still easily accessible. Good quality restaurants.
👍 Liked
- • Amazing location, very secure. Rooms are a bit dated but sea views & beach trump all! Away from the hustle & bustle of Alexandria city but still easily accessible. Good quality restaurants.
The Hotel is under-maintained, not updated like similar hotels of that age, for example, the plumbing was leaking in the Bathroom. Very short-staffed, especially at the Breakfast Restaurant. Staff was trying to help everyone but double the amount of staff is needed to provide better service.
👍 Liked
- • The Hotel is under-maintained, not updated like similar hotels of that age, for example, the plumbing was leaking in the Bathroom. Very short-staffed, especially at the Breakfast Restaurant. Staff was trying to help everyone but double the amount of staff is needed to provide better service.
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