Reef Club Resort
64 Davidson Street, Port Douglas, Queensland, 4877
About This Property
Experience the perfect getaway at Reef Club Resort, where comfort meets convenience in the heart of Port Douglas!
Recreation Opportunities: Dive into relaxation with our outdoor pool and revitalizing hot tub, perfect for lounging under the sun or unwinding after a day of exploration.
Room Comforts: Our individually decorated rooms come equipped with kitchenettes and private balconies, ensuring you feel right at home. Enjoy modern amenities, including 35-inch flat-screen televisions and complimentary Wi-Fi to stay connected while you escape.
Convenience & Services: With express check-in/out, a roundtrip airport shuttle, and on-site parking, your stay is designed for ease and comfort. Our friendly staff is ready to assist you with tour and ticket arrangements to enhance your adventure.
Don’t miss out—book your stay at Reef Club Resort today!
Why guests recommend it
Facilities & Services (28)
Available Rooms
No rooms available for the selected dates
Guest reviews
Most recent
Clean and tidy
👍 Liked
- • Clean and tidy
👎 Disliked
- • Worse beds the whole family has slept in. The main bed had a broken bed base with missing legs.
Staff were very friendly and helpful. Easy walking distance to town. Pool was refreshing.
👍 Liked
- • Staff were very friendly and helpful. Easy walking distance to town. Pool was refreshing.
Fabulous Holiday
The Reef Club was amazing. The apartment had everything we needed for a week's holiday. The pool area was so relaxing and the beach was only a short walk away. The management were extremely friendly and helpful. Nothing was too much trouble. Will definitely be returning next year.
👍 Liked
- • The Reef Club was amazing. The apartment had everything we needed for a week's holiday. The pool area was so relaxing and the beach was only a short walk away. The management were extremely friendly and helpful. Nothing was too much trouble. Will definitely be returning next year.
Not clean
Location
👍 Liked
- • Location
👎 Disliked
- • Very dirty
Very disappointing
Very disappointing
👎 Disliked
- • We booked an apartment for 5 people, on arrival there were only beds for 4 people. (We arrived after 5 and there was no one in reception)we used the phone in the lobby to be connected to someone, who said they couldn't help us and gave us another number to ring, we did this twice with no answer. One of our group had to sleep on a small stained couch, there was no linen or towel. I made a complaint to the property, I feel we are owed a refund, after all we paid up front for 5 beds and didn't receive them. In response to my complaint the property told me they didn't receive any calls from us (although we spoke to someone, and my recent phone call log shows 2 calls to the number they gave us) They have already ripped us off and given us a very uncomfortable night, now they are accusing us of lying.OMG talk about make your blood boil.
Horrendous, unhealthy and dangerous
My elderly parents (84 and 87) stayed in Unit 33 at Reef Club. The first night the smoke detector was going off (for no apparent reason and through no fault of their own), but they could not get hold of the manager (Jose) so they had to put up with it all night. The following day the manager disconnected the smoke detector and the apartment was without one for the two weeks they were there. A few days in there was a burst water pipe in the complex and if flooded some of the apartment. My parents were forced to sleep in the second bedroom and keep putting towels down over saturated carpet. Trades people came and went for the two weeks and my parents had to leave the apartment open and airing 24 hours a day. No suitable alternative accommodation was offered and despite the manager saying they should be entitled to a refund, none was forthcoming. Both my parents and I have tried to get a refund, but the manager (Jose) and unit 33 owner have tried to avoid responsibility, even though they received the booking payment. My mum came home very sick from the wet environment and had to go on multiple courses of anti-biotics. My advice do not stay in Unit 33 or any apartment managed by the manager Jose because if you have a problem with the apartment they don’t care.
👍 Liked
- • My elderly parents (84 and 87) stayed in Unit 33 at Reef Club. The first night the smoke detector was going off (for no apparent reason and through no fault of their own), but they could not get hold of the manager (Jose) so they had to put up with it all night. The following day the manager disconnected the smoke detector and the apartment was without one for the two weeks they were there. A few days in there was a burst water pipe in the complex and if flooded some of the apartment. My parents were forced to sleep in the second bedroom and keep putting towels down over saturated carpet. Trades people came and went for the two weeks and my parents had to leave the apartment open and airing 24 hours a day. No suitable alternative accommodation was offered and despite the manager saying they should be entitled to a refund, none was forthcoming. Both my parents and I have tried to get a refund, but the manager (Jose) and unit 33 owner have tried to avoid responsibility, even though they received the booking payment. My mum came home very sick from the wet environment and had to go on multiple courses of anti-biotics. My advice do not stay in Unit 33 or any apartment managed by the manager Jose because if you have a problem with the apartment they don’t care.
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