The Westin Cape Town
Convention Square, Lower Long Street, Cape Town, Western Cape, 8000
About This Property
Experience the ultimate in luxury at The Westin Cape Town, where comfort meets sophistication in the heart of the city.
Indulgent Spa Awaits
Pamper yourself at our exquisite spa, offering rejuvenating massages and facials that are sure to revive your spirit. Enjoy recreational amenities including both outdoor and indoor pools, along with a relaxing sauna.
Culinary Delights
Savor French cuisine at Louis B's Bar and Lounge, or enjoy 24-hour room service for an unforgettable dining experience. Our bar/lounge is perfect for unwinding with a refreshing drink after a busy day.
State-of-the-Art Facilities
With 19 meeting rooms and over 5,877 square feet of event space, we’re ideal for business travelers and special occasions. Plus, our complimentary Wi-Fi and business center ensure you stay connected.
Don’t miss out—book your stay at The Westin Cape Town today!
Why guests recommend it
Facilities & Services (83)
Available Rooms
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Guest reviews
Most recent
Cheryl-Lee Housekeeping.
Hats off to the General Manager & team for creating an environment where everyone provides a warm welcome, perfect hospitality, with local charm.
👍 Liked
- • Hats off to the General Manager & team for creating an environment where everyone provides a warm welcome, perfect hospitality, with local charm.
Wonderful stay in FABULOUS Cape Town
We cannot recommend the Westin Cape Town enough. The hotel is in a great location with beautiful views. Both spa and pool on the top floor were excellent. We are Titanium members so we did frequent the Lounge. However, we also enjoyed the restaurants in the hotel lobby. Most importantly, the service was FABULOUS. Everyone we met was very professional and friendly. A special THANK YOU to Bevlynne Smith from the concierge desk. She made our trip to beautiful Cape Town and surrounding areas incredibly special. She took the extra time to help us us arrange tours ( including a safari)
👍 Liked
- • We cannot recommend the Westin Cape Town enough. The hotel is in a great location with beautiful views. Both spa and pool on the top floor were excellent. We are Titanium members so we did frequent the Lounge. However, we also enjoyed the restaurants in the hotel lobby. Most importantly, the service was FABULOUS. Everyone we met was very professional and friendly. A special THANK YOU to Bevlynne Smith from the concierge desk. She made our trip to beautiful Cape Town and surrounding areas incredibly special. She took the extra time to help us us arrange tours ( including a safari)
Above and Beyond Hospitality—A Birthday I’ll Never Forget
I can’t say enough wonderful things about my experiences at The Westin Cape Town. Every stay is consistently exceptional, but this last visit truly went above and beyond. I was celebrating my birthday, and when I arrived in my room, I was surprised with a thoughtful setup that included a bottle of champagne and delicious sweet treats. It was such a beautiful and unexpected gesture that made me feel genuinely valued and celebrated. What sets this hotel apart is the incredible attention to detail and the warmth of the staff. The hospitality here is not just professional—it’s personal. You can feel that they truly care about their guests and go out of their way to make every stay memorable. I’m so grateful for the kindness shown to me, and it’s a big reason why I keep coming back. If you’re looking for a place where you’ll feel welcomed, appreciated, and cared for, this is it. Highly recommend, and I’m already looking forward to my next visit!
👍 Liked
- • I can’t say enough wonderful things about my experiences at The Westin Cape Town. Every stay is consistently exceptional, but this last visit truly went above and beyond. I was celebrating my birthday, and when I arrived in my room, I was surprised with a thoughtful setup that included a bottle of champagne and delicious sweet treats. It was such a beautiful and unexpected gesture that made me feel genuinely valued and celebrated. What sets this hotel apart is the incredible attention to detail and the warmth of the staff. The hospitality here is not just professional—it’s personal. You can feel that they truly care about their guests and go out of their way to make every stay memorable. I’m so grateful for the kindness shown to me, and it’s a big reason why I keep coming back. If you’re looking for a place where you’ll feel welcomed, appreciated, and cared for, this is it. Highly recommend, and I’m already looking forward to my next visit!
Great stay!
Great spacious rooms, amazing breakfast, loads of options, great indoor pool with a jacuzzi, friendly staff, loads of spaces to hand out and have a drink, not far from the Waterfront Shopping center, short walk distant to different places around, amazing views from our room
👍 Liked
- • Great spacious rooms, amazing breakfast, loads of options, great indoor pool with a jacuzzi, friendly staff, loads of spaces to hand out and have a drink, not far from the Waterfront Shopping center, short walk distant to different places around, amazing views from our room
Amazing!
AMAZING! executive lounge, sent postcards for me. Perfect for any travel but especially business. Sauna and steamroom + gym amazing
👍 Liked
- • AMAZING! executive lounge, sent postcards for me. Perfect for any travel but especially business. Sauna and steamroom + gym amazing
Amazing as always - thank you everyone.
This is our 14th year staying at this hotel in January / February and each year it seems to get better and more welcoming. Whilst predominately a business hotel, it’s a great place to stay if you are on holiday as has amazing views, is a 20 minute walk to the Waterfront and close to Long Street as well so great for exploring CT. Although the pool and sun deck is fairly small, there is always enough space and you get the sun all day so great place to relax. Westin Lounge on the 19th floor is really nice with stunning views and a nice relaxing atmosphere for a few pre dinner drinks and canapés. Staff in the lounge are exceptional. Rooms are very nice, clean and spacious and have either a mountain or Waterfront view. Breakfast is varied and great and the staff super friendly. It’s great value for money considering where it is so highly recommend. Overall another great stay here and we will be back next year. Special thanks to Mincha and all her team for looking after us so well and always making us feel so welcome and valued. We can’t wait to see you all again very soon.
👍 Liked
- • This is our 14th year staying at this hotel in January / February and each year it seems to get better and more welcoming. Whilst predominately a business hotel, it’s a great place to stay if you are on holiday as has amazing views, is a 20 minute walk to the Waterfront and close to Long Street as well so great for exploring CT. Although the pool and sun deck is fairly small, there is always enough space and you get the sun all day so great place to relax. Westin Lounge on the 19th floor is really nice with stunning views and a nice relaxing atmosphere for a few pre dinner drinks and canapés. Staff in the lounge are exceptional. Rooms are very nice, clean and spacious and have either a mountain or Waterfront view. Breakfast is varied and great and the staff super friendly. It’s great value for money considering where it is so highly recommend. Overall another great stay here and we will be back next year. Special thanks to Mincha and all her team for looking after us so well and always making us feel so welcome and valued. We can’t wait to see you all again very soon.
Hot & Cold - Westin - out of service
From an unwelcoming welcome, to exceeding expectations, to impressive staff with disability, to another disappointing farewell! As a South African returning “home”, my experience was on the colder side of lukewarm! The cold reception my wife & I received was just that 🥶 cold. Thanks Anelisa. Beside the fact that there was a lack in pre stay communication which was fixed - I had completely forgotten to ask for a sea view room (but neither was I offered/asked). I was checked in to the roof top view of CITCC. I did ask if I could change the room whilst I was in the room & life saver Luyanda, managed to swop my room to sea view. Enkosi. The Westin Cape Town - “Club Lounge” is not the International standard of what international expats are accustomed to, so I definitely would NOT recommend anyone choosing that option cause it’s not value for money. Not to mention the missing personal most of the time! Until 4pm when afternoon “happy hour” starts. Club lounge ain’t all that but indeed stunning views! What was impressive was the lounge / coffee bar on the ground floor. There is a lovely lady called Thondeka who only uses sign language. What a wonderful addition to any hotel and would recommend this hiring to any tourism related entity. The menu is great too. Time for check out - average checkout by Thulisa. But the cherry on the top of the below average service at the hotel, the most miserable lady who should NOT be customer facing, in fact she should not be anywhere near people that’s how miserable she is. Didn’t have the energy to Deal with her attitude so turned to Lemisa who was much more approachable. I can honestly say that flying into Cape Town for 36 hours to celebrate a friends milestone birthday and choosing Westin over my own home or any other hotel was the biggest mistake.
👍 Liked
- • From an unwelcoming welcome, to exceeding expectations, to impressive staff with disability, to another disappointing farewell! As a South African returning “home”, my experience was on the colder side of lukewarm! The cold reception my wife & I received was just that 🥶 cold. Thanks Anelisa. Beside the fact that there was a lack in pre stay communication which was fixed - I had completely forgotten to ask for a sea view room (but neither was I offered/asked). I was checked in to the roof top view of CITCC. I did ask if I could change the room whilst I was in the room & life saver Luyanda, managed to swop my room to sea view. Enkosi. The Westin Cape Town - “Club Lounge” is not the International standard of what international expats are accustomed to, so I definitely would NOT recommend anyone choosing that option cause it’s not value for money. Not to mention the missing personal most of the time! Until 4pm when afternoon “happy hour” starts. Club lounge ain’t all that but indeed stunning views! What was impressive was the lounge / coffee bar on the ground floor. There is a lovely lady called Thondeka who only uses sign language. What a wonderful addition to any hotel and would recommend this hiring to any tourism related entity. The menu is great too. Time for check out - average checkout by Thulisa. But the cherry on the top of the below average service at the hotel, the most miserable lady who should NOT be customer facing, in fact she should not be anywhere near people that’s how miserable she is. Didn’t have the energy to Deal with her attitude so turned to Lemisa who was much more approachable. I can honestly say that flying into Cape Town for 36 hours to celebrate a friends milestone birthday and choosing Westin over my own home or any other hotel was the biggest mistake.
Work or holiday trip to Capetown, Westin excelled.
Work trip to Capetown. Excellent location. Friendly and helpful staff. Spacious room. Gym small but effective. Sauna, rooftop infinity pool and jacuzzi are awesome. Conference facilities and staff excellent. WiFi very good. Highly recommended.
👍 Liked
- • Work trip to Capetown. Excellent location. Friendly and helpful staff. Spacious room. Gym small but effective. Sauna, rooftop infinity pool and jacuzzi are awesome. Conference facilities and staff excellent. WiFi very good. Highly recommended.
A lovely and centrally located stay in Cape Town
I really enjoyed my stay here, from the room (suite, but also had regular room for a night, which was fine), the convenience of the spa, including free/complementary indoor warmed pool, sauna and steam room access which I used nearly daily. And then, the restaurants on property also were absolutely delicious, my favorite was the café with lots of yummy grab and go options as well as teas and coffee. The security, porters, and front desk staff all go extra mile to be courteous and supportive as well. The hotel is also only around 10 to 15 minutes walk to two major hotspots in the city, the V&A waterfront with shopping, malls, and entertainment, or the downtown with lots of things to do there as well. Would definitely recommend/stay again.
👍 Liked
- • I really enjoyed my stay here, from the room (suite, but also had regular room for a night, which was fine), the convenience of the spa, including free/complementary indoor warmed pool, sauna and steam room access which I used nearly daily. And then, the restaurants on property also were absolutely delicious, my favorite was the café with lots of yummy grab and go options as well as teas and coffee. The security, porters, and front desk staff all go extra mile to be courteous and supportive as well. The hotel is also only around 10 to 15 minutes walk to two major hotspots in the city, the V&A waterfront with shopping, malls, and entertainment, or the downtown with lots of things to do there as well. Would definitely recommend/stay again.
First Class Stay
We had an incredible experience in this property over Christmas. Everyone we encountered on the Westin team went out of their way to make us feel welcomed. Beautiful impeccable facilities. We had a junior suite and access to the concierge lounge. The concierge lounge has a lovely buffet which allows you the opportunity to order some dishes - see attached menu. It also offers a happy hour from 5 to 7 which varied every day. There no longer is a shuttle to the V&A since COVID but it is an easy walk of Uber/taxi ride to get to. The Christmas lunch was exceptional in variety.
👍 Liked
- • We had an incredible experience in this property over Christmas. Everyone we encountered on the Westin team went out of their way to make us feel welcomed. Beautiful impeccable facilities. We had a junior suite and access to the concierge lounge. The concierge lounge has a lovely buffet which allows you the opportunity to order some dishes - see attached menu. It also offers a happy hour from 5 to 7 which varied every day. There no longer is a shuttle to the V&A since COVID but it is an easy walk of Uber/taxi ride to get to. The Christmas lunch was exceptional in variety.
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