Shangri-La Tanjung Aru, Kota Kinabalu
No 20, Jalan Aru, Tanjung Aru
About This Property
Luxurious Dining Options
Indulge in a culinary journey with 6 dining options including Shang Palace for authentic Chinese cuisine and Borneo Lounge and Bar for live entertainment.
Relaxation and Recreation
Unwind at Chi, The Spa or take a dip in the outdoor pool with water jets. Children can have fun in the kids' pool with waterslides while adults can enjoy various water sports activities.
Elegant Rooms with Scenic Views
Experience spacious rooms with elegant decor, air-conditioning, and private balconies offering stunning ocean or mountain views. The en suite bathroom is equipped with free toiletries for your convenience.
Experience luxury beachfront accommodation at Shangri-La Tanjung Aru Kota Kinabalu and make your reservation today for a memorable stay.
Why guests recommend it
Facilities & Services (106)
Available Rooms
No rooms available for the selected dates
Guest reviews
Most recent
excellent
👍 Liked
- • excellent
Great location
Location
👍 Liked
- • Location
👎 Disliked
- • Location
Lovely stay and hospitality. and great location
Very good breakfast. Access to water activities is fantastic. Swimming pool is awesome. Great place to stay with kids
👍 Liked
- • Very good breakfast. Access to water activities is fantastic. Swimming pool is awesome. Great place to stay with kids
👎 Disliked
- • The menu options in the restaurants could be increased
Looking forward to it.
The sunset view is beautiful.
👍 Liked
- • The sunset view is beautiful.
👎 Disliked
- • The service is average. It takes too long to respond to requests.
👎 Disliked
- • The front desk lady doesn't understand Chinese. Hope to increase staff who speak Chinese. The process of accommodation is too slow.
Rooms and amenities are average for the price and reputation of Shangri-La, the view of the sea and sunset was the saving grace of this stay.
👍 Liked
- • Rooms and amenities are average for the price and reputation of Shangri-La, the view of the sea and sunset was the saving grace of this stay.
👎 Disliked
- • First time waiting 35mins in line just to check into a room. The system of strictly only check in after 3pm was a real nightmare, we arrived at 12pm to do a pre-check-in, had our lunch at the tatu care. Took a stroll on the beach and check out the facilities, by the time we were done it was a quarter pass 2pm, at that point of time the lobby was still pretty empty. I checked with the concierge if there were any chance the rooms might be ready, he did not even bother to call or check, and mentioned we can't check in, come back after 3pm. Fine by me. Went back at 3pm to check in, we waited 35mins for our turn to check in, by the time our luggages reached our rooms, it was half pass 4pm. Almost an entire day was gone!!! I think the management really needs to look into the system and how to manage the flow, if its strictly only check in at 3pm. Everyone swamped to the counter resulting in long queues and chaos. Staff and guest are stressed.
Your Booking
Select a room below to continue with your booking