Windsor Arms Hotel
18 Saint Thomas Street
About This Property
Luxurious European-inspired Spa and Dining
Indulge in the ultimate relaxation experience at the Windsor Arms Hotel with its exquisite spa offering a variety of massage and body treatments. Enjoy a culinary journey at the hotel's two restaurants, including a unique high tea experience in individually themed tea rooms.
Elegant Accommodations with Modern Amenities
Experience luxury at its finest in every modern room at the Windsor Arms Hotel, complete with a flat-screen cable TV, minibar, and a musical instrument in the suites. Unwind in the large limestone bathroom with a spa bath after a day of exploring the city.
Convenient Central Location with Premium Facilities
Located in the heart of Toronto, the hotel is just a short walk from iconic attractions like the Royal Ontario Museum and the upscale Yorkville Avenue shopping district. Take advantage of the indoor saltwater pool, steam room, sauna, and gym for a rejuvenating stay.
Experience sophistication and luxury at the Windsor Arms Hotel. Book now for an unforgettable stay in Toronto.
Why guests recommend it
Facilities & Services (39)
Available Rooms
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Guest reviews
Most recent
beautiful overnight stay in a gorgeous part of the city- did the hotel arrange for the snow??
Manny was so helpful - from check-in to helping with a coffee service in the lounge and at every turn, as were the rest of the staff. Overall, a very relaxing stay
👍 Liked
- • Manny was so helpful - from check-in to helping with a coffee service in the lounge and at every turn, as were the rest of the staff. Overall, a very relaxing stay
👎 Disliked
- • The wedding that was being celebrated was quite exuberant; we could hear it all the way to our room (but not in our room);
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Tea, Apparently, Requires an Advance Deposit and a Crystal Ball
One does not expect to require a ledger, a clerk, and an advance retainer merely to take tea. I attempted to reserve the Tea Room for a perfectly modest gathering of fifteen—hardly a society gala—only to be told that I must either pay for the entire group upfront or have each guest RSVP individually, with no guarantee that we would even be seated together. A group, it seems, is only a group when it comes to payment—not experience. Adding to the confusion, we were informed that fifteen guests was too small to warrant a private room and that we would therefore be seated in the main Tea Room. And yet, somehow, the same group is deemed large enough to require full prepayment and considerable administrative effort on the part of the guest arranging it. One struggles to reconcile the logic. I was also told to expect a follow-up phone call regarding the reservation. Several days passed. No call came. Eventually, I had to chase the matter myself, at which point it became clear that the reservation had either been forgotten or never properly communicated internally—hardly reassuring when one is being asked to remit payment in advance. For a hotel that prides itself on refinement, this is remarkably ungracious. True elegance begins with service, not invoices. Being asked to collect funds, manage RSVPs, assume all responsibility, and then presumably still be expected to tip for the privilege is not hospitality; it is unpaid administrative labour. If arranging tea is this needlessly difficult, one can only wonder what the rest of the service might be like. Toronto has many more accommodating—and frankly more affordable—places that understand good manners cost nothing. I hope the Windsor Arms revisits its policies around group reservations. Until then, I would suggest taking one’s teacups elsewhere.
👍 Liked
- • One does not expect to require a ledger, a clerk, and an advance retainer merely to take tea. I attempted to reserve the Tea Room for a perfectly modest gathering of fifteen—hardly a society gala—only to be told that I must either pay for the entire group upfront or have each guest RSVP individually, with no guarantee that we would even be seated together. A group, it seems, is only a group when it comes to payment—not experience. Adding to the confusion, we were informed that fifteen guests was too small to warrant a private room and that we would therefore be seated in the main Tea Room. And yet, somehow, the same group is deemed large enough to require full prepayment and considerable administrative effort on the part of the guest arranging it. One struggles to reconcile the logic. I was also told to expect a follow-up phone call regarding the reservation. Several days passed. No call came. Eventually, I had to chase the matter myself, at which point it became clear that the reservation had either been forgotten or never properly communicated internally—hardly reassuring when one is being asked to remit payment in advance. For a hotel that prides itself on refinement, this is remarkably ungracious. True elegance begins with service, not invoices. Being asked to collect funds, manage RSVPs, assume all responsibility, and then presumably still be expected to tip for the privilege is not hospitality; it is unpaid administrative labour. If arranging tea is this needlessly difficult, one can only wonder what the rest of the service might be like. Toronto has many more accommodating—and frankly more affordable—places that understand good manners cost nothing. I hope the Windsor Arms revisits its policies around group reservations. Until then, I would suggest taking one’s teacups elsewhere.
Noice stay in a good location.
The room was very spacious and had a great decor. We were pleased with the amenities in the bathroom and the cleanliness of the room. The location was great to many shops and restaurants.
👍 Liked
- • The room was very spacious and had a great decor. We were pleased with the amenities in the bathroom and the cleanliness of the room. The location was great to many shops and restaurants.
👎 Disliked
- • We were happy with everything.
Excellent location and really friendly staff
Great breakfast and really peaceful dining area
👍 Liked
- • Great breakfast and really peaceful dining area
👎 Disliked
- • Pool was under maintenance so couldn't use it
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