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The Ritz-Carlton, New Orleans

★★★★★
Excellent

921 Canal Street

About This Property

Luxurious Accommodations

Indulge in the exquisite rooms at the Ritz-Carlton New Orleans, featuring a fully-stocked minibar, designer toiletries, and plush bathrobes for the ultimate comfort during your stay.

Pampering Spa and Dining Experiences

Unwind at the 25,000-square-foot spa offering a plethora of treatments, followed by a culinary journey at M bistro serving upscale Cajun and Caribbean cuisine, and evening cocktails at The Davenport Lounge with live jazz performances.

Convenient Amenities and Nearby Attractions

Enjoy 24-hour room service, complimentary shoeshine, and laundry services, along with proximity to Bourbon Street, the Garden District, and popular attractions like the Aquarium of the Americas, making your stay at the Ritz-Carlton New Orleans truly unforgettable.

Experience luxury and relaxation at the Ritz-Carlton New Orleans - book your stay now!

Why guests recommend it

Friendly staffGreat locationDelicious food

Facilities & Services (72)

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator

Available Rooms

No rooms available for the selected dates

Guest reviews

9.0
Excellent
470 reviews

Most recent

Aldo
May 27, 2026
10.0
Excellent

viktor
May 26, 2026
10.0
Excellent

Allie
May 24, 2026
10.0
Excellent

A.J.
May 18, 2026
10.0
Excellent

Alan
May 7, 2026
9.0
Excellent

Superb

Location and concierge

👍 Liked
  • Location and concierge
👎 Disliked
  • Issue with days booked
Randi
May 7, 2026
9.0
Excellent

very nice staff, comfortable and clean room, nice public areas (including gym)

Good breakfast but a bit expensive. And eggs available only by waiting on a long line for custom omelettes

👍 Liked
  • Good breakfast but a bit expensive. And eggs available only by waiting on a long line for custom omelettes
Cristiano
May 5, 2026
6.0
Pleasant

I no longer stay at this hotel

Antiques and location

👍 Liked
  • Antiques and location
👎 Disliked
  • Employees with conflicting information causing losses to the end customer - they said the coffee was included and then charged for it
Franklin
May 1, 2026
10.0
Excellent

So fun and we will be back.

The club room amenities were great.

👍 Liked
  • The club room amenities were great.
👎 Disliked
  • More directions on how to get around in the hotel because of the expansion into the Marriott.
Harald
April 7, 2026
10.0
Excellent

BeckyToups
April 1, 2026
6.0
Pleasant

Service lacking

I have stayed at this hotel numerous times but after this most recent stay, I feel compelled to provide a review. Let me just say, I have always loved the Ritz. It is my favorite hotel in New Orleans but this last visit was extremely disappointing. The food and bar staff are severely lacking. Receiving your food and drink orders takes a ridiculous amount of time. Something as simple as coffee refills during breakfast should be expected and not have to be requested. The servers all stand around chatting or on their phones and are not attentive to the customers. The specific issues I experienced were in the Davenport lounge on two separate occasions and at breakfast. It is clearly not the standard of this brand to deliver this type of service. Very disappointing.

👍 Liked
  • I have stayed at this hotel numerous times but after this most recent stay, I feel compelled to provide a review. Let me just say, I have always loved the Ritz. It is my favorite hotel in New Orleans but this last visit was extremely disappointing. The food and bar staff are severely lacking. Receiving your food and drink orders takes a ridiculous amount of time. Something as simple as coffee refills during breakfast should be expected and not have to be requested. The servers all stand around chatting or on their phones and are not attentive to the customers. The specific issues I experienced were in the Davenport lounge on two separate occasions and at breakfast. It is clearly not the standard of this brand to deliver this type of service. Very disappointing.

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