The Ritz-Carlton, New Orleans
921 Canal Street
About This Property
Luxurious Accommodations
Indulge in the exquisite rooms at the Ritz-Carlton New Orleans, featuring a fully-stocked minibar, designer toiletries, and plush bathrobes for the ultimate comfort during your stay.
Pampering Spa and Dining Experiences
Unwind at the 25,000-square-foot spa offering a plethora of treatments, followed by a culinary journey at M bistro serving upscale Cajun and Caribbean cuisine, and evening cocktails at The Davenport Lounge with live jazz performances.
Convenient Amenities and Nearby Attractions
Enjoy 24-hour room service, complimentary shoeshine, and laundry services, along with proximity to Bourbon Street, the Garden District, and popular attractions like the Aquarium of the Americas, making your stay at the Ritz-Carlton New Orleans truly unforgettable.
Experience luxury and relaxation at the Ritz-Carlton New Orleans - book your stay now!
Why guests recommend it
Facilities & Services (80)
Available Rooms
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Guest reviews
Most recent
A Heartfelt Thank You for an Unforgettable Stay
Dear Ritz-Carlton New Orleans Team, My husband and I had the pleasure of staying at your beautiful New Orleans property in June, and I wanted to take a moment to express our sincere gratitude for an absolutely exceptional experience. From the moment we arrived, every aspect of our stay was truly five-star. What stood out most was the attention to detail. The rooms were impeccably clean, and each day we returned to find everything thoughtfully organized and refreshed. After spending our days exploring the incredible city of New Orleans, it was such a luxury to come back to a room that felt welcoming, pristine, and cared for. The Club Lounge was another highlight of our stay. The food, beverages, and service were outstanding, but what made the experience truly memorable was the warmth of the staff. We looked forward to our daily visits, enjoyed meeting fellow guests, and genuinely appreciated the conversations and connections we made with your team members. The bar experience was equally remarkable. From the harp music during the day to the fantastic jazz performances in the evening, the atmosphere perfectly captured the spirit of New Orleans. Most importantly, the service was extraordinary. Brittany, Byron, and Erica provided some of the best hospitality we have ever experienced. Their professionalism, kindness, and genuine desire to make guests feel welcome were evident in every interaction. One moment, in particular, perfectly exemplifies the level of service your team delivers. One morning, I asked a hostess what time the beignet cart would be in the lobby and was told it would be available at 10:00 a.m. When we arrived at that time, we were disappointed to learn that we had actually missed it because the service had ended. Later, while enjoying what we can confidently say was the best Bloody Mary in New Orleans, we mentioned our disappointment to Brittany. Without hesitation, she arranged for a complimentary order of beignets with caramel, chocolate, and vanilla dipping sauces. She absolutely did not have to do that. It was such a small gesture, yet it left an enormous impression on us. It wasn't about the beignets; it was about the kindness, thoughtfulness, and genuine care she showed. That interaction perfectly reflects what makes The Ritz-Carlton so special. Your team consistently goes above and beyond to create memorable experiences for your guests. This was our third stay at your New Orleans property, and it certainly will not be our last. We have already recommended your hotel to friends and family and will continue to do so enthusiastically. Please extend our heartfelt thanks and appreciation to Brittany, Byron, Erica, the Club Lounge team, the housekeeping staff, and everyone who contributed to making our visit so memorable. Their superior service, attention to detail, and genuine hospitality made our stay truly unforgettable. Thank you for setting such a high standard of excellence and for reminding us what world-class hospitality looks like. With sincere appreciation, Mr. and Mrs. Michael Fernandez
👍 Liked
- • Dear Ritz-Carlton New Orleans Team, My husband and I had the pleasure of staying at your beautiful New Orleans property in June, and I wanted to take a moment to express our sincere gratitude for an absolutely exceptional experience. From the moment we arrived, every aspect of our stay was truly five-star. What stood out most was the attention to detail. The rooms were impeccably clean, and each day we returned to find everything thoughtfully organized and refreshed. After spending our days exploring the incredible city of New Orleans, it was such a luxury to come back to a room that felt welcoming, pristine, and cared for. The Club Lounge was another highlight of our stay. The food, beverages, and service were outstanding, but what made the experience truly memorable was the warmth of the staff. We looked forward to our daily visits, enjoyed meeting fellow guests, and genuinely appreciated the conversations and connections we made with your team members. The bar experience was equally remarkable. From the harp music during the day to the fantastic jazz performances in the evening, the atmosphere perfectly captured the spirit of New Orleans. Most importantly, the service was extraordinary. Brittany, Byron, and Erica provided some of the best hospitality we have ever experienced. Their professionalism, kindness, and genuine desire to make guests feel welcome were evident in every interaction. One moment, in particular, perfectly exemplifies the level of service your team delivers. One morning, I asked a hostess what time the beignet cart would be in the lobby and was told it would be available at 10:00 a.m. When we arrived at that time, we were disappointed to learn that we had actually missed it because the service had ended. Later, while enjoying what we can confidently say was the best Bloody Mary in New Orleans, we mentioned our disappointment to Brittany. Without hesitation, she arranged for a complimentary order of beignets with caramel, chocolate, and vanilla dipping sauces. She absolutely did not have to do that. It was such a small gesture, yet it left an enormous impression on us. It wasn't about the beignets; it was about the kindness, thoughtfulness, and genuine care she showed. That interaction perfectly reflects what makes The Ritz-Carlton so special. Your team consistently goes above and beyond to create memorable experiences for your guests. This was our third stay at your New Orleans property, and it certainly will not be our last. We have already recommended your hotel to friends and family and will continue to do so enthusiastically. Please extend our heartfelt thanks and appreciation to Brittany, Byron, Erica, the Club Lounge team, the housekeeping staff, and everyone who contributed to making our visit so memorable. Their superior service, attention to detail, and genuine hospitality made our stay truly unforgettable. Thank you for setting such a high standard of excellence and for reminding us what world-class hospitality looks like. With sincere appreciation, Mr. and Mrs. Michael Fernandez
Perfect birthday week
I cannot possibly say enough good about this hotel. It's not an exaggeration to say that it truly embodies the subtle but real difference between a faceless 4-star experience and a 5-star luxury experience. For my birthday this week, I booked 3 nights on the Maison Orleans Club Level at the hotel. It really is a hotel within a hotel, with an expansive 4-room lounge laid out like an old plantation house with exquisite decor. The food and beverage presentations, as expected with a Ritz Club Lounge, are fantastic and laid out beautifully and promptly. The entire Club Concierge staff is special, shoutouts especially to Rachelle (sp? sorry if I missed!), Janis, Sunday, and Brenda. And they truly go out of their way to make your stay special. It's record hot here in NOLA this week, and I am recovering from cancer, yet I didn't feel left out or slighted at all not getting to go out while my husband did a little exploring in the French Quarter. Our room is great. Once again, the decor and feeling is uniquely New Orleans. If you are in need of a Club Queen/Queen, just be aware that there is no bathtub, just a large walk-in shower. But the shower is quite nice. The room is quiet, and the little touches like a Nespresso coffee maker in-room add a lot. Housekeeping is absolutely first-rate. Hotel management is also wonderful, with good communication before your stay. With a few health limitations, I had some concerns that I had to share, and everything was very well taken care of with a lot of grace. There were even small extra touches throughout our stay that just made it clear that these folks are brimming with genuine Southern hospitality. I cannot recommend this hotel more. I can't imagine staying anywhere else in NOLA, and I would come back for the hotel alone! T
👍 Liked
- • I cannot possibly say enough good about this hotel. It's not an exaggeration to say that it truly embodies the subtle but real difference between a faceless 4-star experience and a 5-star luxury experience. For my birthday this week, I booked 3 nights on the Maison Orleans Club Level at the hotel. It really is a hotel within a hotel, with an expansive 4-room lounge laid out like an old plantation house with exquisite decor. The food and beverage presentations, as expected with a Ritz Club Lounge, are fantastic and laid out beautifully and promptly. The entire Club Concierge staff is special, shoutouts especially to Rachelle (sp? sorry if I missed!), Janis, Sunday, and Brenda. And they truly go out of their way to make your stay special. It's record hot here in NOLA this week, and I am recovering from cancer, yet I didn't feel left out or slighted at all not getting to go out while my husband did a little exploring in the French Quarter. Our room is great. Once again, the decor and feeling is uniquely New Orleans. If you are in need of a Club Queen/Queen, just be aware that there is no bathtub, just a large walk-in shower. But the shower is quite nice. The room is quiet, and the little touches like a Nespresso coffee maker in-room add a lot. Housekeeping is absolutely first-rate. Hotel management is also wonderful, with good communication before your stay. With a few health limitations, I had some concerns that I had to share, and everything was very well taken care of with a lot of grace. There were even small extra touches throughout our stay that just made it clear that these folks are brimming with genuine Southern hospitality. I cannot recommend this hotel more. I can't imagine staying anywhere else in NOLA, and I would come back for the hotel alone! T
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